While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Unable to get replacement toothbrush heads. Where is the company. Says unavailable. Kate Jones

Rated 1 out of 5 stars

Having been a Gollo user to five years, I have never had any issues until now!! Ordered some replacement heads on 4th Jan and still not received (31/01) I have emailed them twice and contacted them v... See more

Rated 5 out of 5 stars

love my first ever sonic toothbrush. Great shape and weight to use. Toothbrush head small enough to reach all back teeth easily. Love the fact that there are 3 settings with a quadrant change reminder... See more

Rated 1 out of 5 stars

I have been using gollo toothbrushes for years and had no complaints however I ordered toothbrush heads and other items on the 16th January 2025 and cannot get a response from them. I have emailed... See more

1.9

Poor

TrustScore 2 out of 5

192 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Very disappointed in the product and the customer service i have received

I received my toothbrush and charged it as instructed, however it only last 2 uses. I then charged it again and it did exactly the same think. I emailed Gollo, as I didn't feel this was right (also asked my friend how hers was and shes been using it for weeks without needing a charge) however they still haven't got back to me. Just very disappointed in the product and the customer service i have received.

25 August 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, speedy delivery and over the moon with the product. Beautifully packaged easy instructions and felt the benefits of a professional clean from the first use. Definitely recommend

24 August 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful & works!

Arrived earlier than expected, gorgeous packaging, beautiful design. Works great & leaves my teeth cleaner than ever

23 August 2020
Unprompted review
Rated 5 out of 5 stars

The best toothbrush I've ever had!

The best toothbrush I've ever had!

The site was super easy to use, delivery was quick and everything was well packaged. Couldn't fault anything!

The toothbrush is beautiful and stylish and makes my sink look a million times better. I have sensitive teeth and find a conventional brush sometimes agrivates this and makes my gums bleed, but this hasn't happened at all with my Gollo brush - yet it leaves my teeth feeling extra clean and smooth.

I would 100% buy this product again.

23 August 2020
Unprompted review
Rated 5 out of 5 stars

i received my gollo in good time the…

i received my gollo in good time the packaging was amazing the toothbrush is efficient elegant and easy to use i will be ordering more . only one suggestion please bring out more colours so the family knows which toothbrush is theirs

23 August 2020
Unprompted review
Rated 4 out of 5 stars

My Gollo!

I saw Gollo's toothbrushes being advertised on social media and I couldn't resist how amazing they look! By far the most stylish toothbrushes I have come across. My toothbrush came fairly quickly, looked exactly as described and overall I'm very happy with my new toothbrush. My teeth do feel a lot cleaner and I love the fact that there are multiple modes! The only two small downsides for me are when I am brushing, the hard bit of the toothbrush often hits and buzzes against my other teeth which can be quite uncomfortable, and the travel case just attaches to the top, which is fine, but I think it would be very easy for the toothbrush to turn on when I'm travelling as the on/off button is fully exposed when in the case and it's very easy to turn on/off. Other than those small things, I love my new Gollo!

22 August 2020
Unprompted review
Rated 5 out of 5 stars

Amazing product

Amazing product, used for the first time today and my mouth felt soo clean afterwards! Would definitely recommend!!

21 August 2020
Unprompted review
Rated 4 out of 5 stars

Liked the product

Very attractive toothbrush, looks good on shelf and travels. Pleasant to use. Only small preference would have been a shaver socket recharger as toothbrush would usually live in bathroom where there are no power points.

20 August 2020
Unprompted review
Rated 5 out of 5 stars

Gollo toothbrush

Just received my Gollo toothbrush in green it looks lovely. My teeth feel really clean after using my Gollo and may I say how friendly and efficient the Gollo team are I would highly recommend.

19 August 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look