My Golfing Store Reviews 

344
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

This Business is charging my credit card $49.95 each month and there is no product they are supplying. I requested Citi Bank to investigate and they got me a refund; however, again I am getting the s... See more

Rated 1 out of 5 stars

I just discovered that I was unwittingly suckered into a monthly fee when I thought I was simply purchasing a rip cord trainer for the price of shipping. Apparently the small print described s monthl... See more

Company replied

Rated 1 out of 5 stars

I purchased the Eagle Eye Elite Pro range finder @ 2 years ago. It worked great until it did not! For some reason that MSG either has no clue as to why or doesn't really care to inform me or investiga... See more

Rated 5 out of 5 stars

It took several outings to work, get use to, and still sometimes hard to work properly, meaning it's like the pin , it's way far off, and sometimes it's super close and working properly. Don't know wh... See more

Company details

  1. Golf shop

Written by the company

My Golfing Store Inc was founded to make the luxuries of Golf Affordable for all who love the sport. With our new golf Rangefinder product lines, we are able to have all the same tech as our competitors and bring savings directly to the consumer. Lower your scores with our golf training aids, golf clubs, and more. Our blog is filled with free golf videos, looking at the greats like Hogan and Palmer, along with interactive quizzes. We also have a great digital members area for those who are looking to get digital golf lessons from the comfort of their own home! Follow us for more up-to-date information @mygolfingstore and on Facebook.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

344 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 week

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2.3

All reviews

(344)

25 reviews in the last 12 months

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Rated 1 out of 5 stars

Watch out!!

Watch out for a very cheesy business practice by “My Golfing Store”. I bought an Eagle Eye laser range finder. And, in the fine print, if you don’t read it carefully and then “Opt Out”, you will be charged $29 a month for online lessons. A reputable business wouldn’t try to trick a customer by this tactic! I am not impressed with My Golf Store and will never recommend them to my golf buddies. In fact I will warn them of this sneaky tactic. I will never do business with My Golf Store again. Shame on you!!

31 October 2023
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hello,

We do state on our sales page and checkout page what is included, with the option to cancel anytime without being billed. Our Loyalty Club comes with a bunch of great perks that many customers do enjoy. As stated on our sales page, if you would not like to continue with loyalty benefits please give our customer service a call at 844-355-6994, we are happy to take care of that for you!

Rated 3 out of 5 stars

cancelling is to hard for this so called academy

you can't cancel this so called academy. After posting this the company reached out and cancelled the 'subscription' which is automatically added when you order any "sale" items they have.
But the "Cancellation" button on the website doesn't work, so you would have to hunt thru legal paragraphs to find where to call or email.
If you are going to put a "Cancel" button on your site you should make sure it works.

24 October 2023
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Hi DL, we do explain on our sales pages, checkout and receipts the option to cancel at anytime with no cost, as well as listing our customer service number to do so. Could you please give us a call at 844-355-6994. We would he happy to take care of this for you!

Thanks,
MGS

Rated 5 out of 5 stars

Got my first Eagle Eye and was…

Got my first Eagle Eye and was experiencing measurement issues. I contacted customer service and they had me do some tech checks. I took the rangefinder back on the course and still experienced issues. I talked to Rob Connelly and he said he would immediately exchange. Within 4 days I had a new Eagle Eye and returned the old one. Replacement works perfectly. Many thanks to Rob and his team for their professionalism. I now highly recommend “My Golfing Store” and the Eagle Eye rangefinder for their quality and customer service!!
Mac Nickson
Cincinnati,Ohio

30 September 2023
Unprompted review
Rated 5 out of 5 stars

Very Happy

Very happy with my rangefinder. I had one small problem with it and Dave called me and took care of it, great customer service. I highly recommend their rangefinder.

13 September 2023
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Rick, thank you for your kind words. We are happy to help!

Rated 5 out of 5 stars

Eagle Eye problem…

I was unhappy w/the Eagle Eye that I purchased on-line and the company did everything necessary to resolve my issues. I have never dealt w/a company who would go to every extent to make my experience a positive one,

1 August 2023
Unprompted review
Rated 3 out of 5 stars

Decent For The Price

***Update: David, Creative & Customer Service Director, called and emailed me shortly after leaving my initial review and offered to send a replacement device. I am happy that they finally agreed to send a replacement, but still a bit disappointed it took me having to leave this review to get to that point, especially after providing my full experience to Rachel via email just prior.

I still feel “Water resistant” should be removed from the product description of they should redesign the device so that it is more resistant to water. Knowing now that this device cannot touch even a drop off water in the future, I can better prepare for keeping it away from moisture.

As for the functionality of the device itself, it locks onto the flag very easily and quickly, even if your hands are shaky. The slope adjustment is a great feature and very easy to read the distance and all other text when looking through the eye hole.

I don’t have much experience with other range finders, but it’s a very good price for the product (even if you can’t use it in the rain/drizzle).

Original Post:

This product is NOT as advertised. Bought it and used one, it started to drizzle. I immediately took it and covered it with my towel and kept it dry. Those few drops of water that got on it rendered it useless as there is now water stuck in the eye piece. It won’t come out and My Golfing Store won’t replace it. This product is NOT water resistant. If ANY water gets on it, it’s destroyed. Tried contacting them and “Rachael B” said there is nothing they can do and I can buy a new one. Why waste more money?!

26 August 2023
Unprompted review
My Golfing Store logo

Reply from My Golfing Store

Ryan, sorry to hear this. I've followed up with our team and connected for resolution. Please be sure to keep your Eagle Eye protected from the elements in the event of any heavy rain.

Rated 5 out of 5 stars

Trust your gut and buy it.

Everything I read said it was what I wanted. My address was incorrect causing a delay. So I emailed customer support. They answered within 30 minutes. Once the change was made, it arrived promptly.

I used it this past week for the first time. Our carts already had a gps system, so I was able to compare yardage from both. They were constantly right on the money.

It's so easy to use. Even shaking doesn't matter. It locks in and that's it. Well worth the money, and definitely upgrade so it has a magnet. Great feature.

Great price
Great customer service
Great product

Happy Customer

5 August 2023
Unprompted review
Rated 5 out of 5 stars

So easy to deal with

So easy to deal with. They handle problems (which don’t happen often) more hastily than most. Great products and info provided. Love that I found My Golfing Store!!

11 July 2023
Rated 4 out of 5 stars

Almost perfect!!

Well, I ordered two items the same day (at the same time) and the one item shipped a few days before the other! I called to see what happened to my order and they apologized for the error on their end and sent the second item right away. Customer service was excellent!

17 July 2023
Rated 3 out of 5 stars

Took time to receive and then broke

It took a long time to receive what I ordered. The first time I used it, the spongy cleaner fell off. The brush end is still good.

15 July 2023
My Golfing Store logo

Reply from My Golfing Store

Hi Gary, sorry to hear this. Please give us a shout any time for a replacement. 844-355-6994 or info@mygolfingstore.com

Rated 4 out of 5 stars

I ordered the towel because it's a Great Towel

I ordered the towel because it's a great idea to have a magnetic attachment. I waited about 10 days to contact the customer service department due to not receiving the towel in a timely manner.
The customer service department contacted me back quickly and they found out they had a glitch in their automated ordering system.
Once the problem was identified with the replenishment system the towel was shipped quickly and the towel is awesome.
The magnetic attachment is great. I would recommend this towel 100%.

18 July 2023
Rated 5 out of 5 stars

Satisfied

The issue was corrected.

27 June 2023
My Golfing Store logo

Reply from My Golfing Store

Hello Tom, I'm sorry to hear this. I see your email inquiry on 7/10 regarding the order for Mastering Ben Hogan's secrets, and then an email sent to you from our team on 7/11, within 24 hours of your request. I left you a voicemail and also forwarded the email back to you today to make sure you have all of the information included in your purchase. Please check your spam inbox as sometimes messages can get lost in there. Thank you - Dave.

Rated 3 out of 5 stars

It was a good price

It was a good price. The website wasn't as clear and understandable as it could have been and I ended up ordering the same product three times. However after a call to the company ..... all was credited and fixed with no issues.

10 June 2023

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