MyFlowers 

AVOID LIKE THE PLAGUE. I’ve just come home to some flowers from my husband. Said he ordered £50 worth of flowers yet the bouquet has about 6 flowers in. Pathetic display. You could spend £5 at a supermarket and get better quality flowers. The website looks like they’ve used a load of AI images to lure people in. I hope folk check out these reviews first and don’t use them. My husband also paid extra for same day delivery yet they couldn’t deliver same day as they said they didn’t have anyone available. Don’t offer a service you can’t give. I’ve told him to complain and ask for a refund.

Easy to order.
Fantastic service.
Beutifull flower.
Thankyou so much

Do not order from this place they promise same day delivery soon as they get your money they say next day delivery it's was my anniversary today so needed it today and now saying ill get my money back in 7 days the place is a scam please avoid and go elsewhere

I ordered flowers today for same day delivery and they haven’t arrived - I’ve messaged their WhatsApp and emailed them and used the in app chat and no response at all - order shows as paid but when I go to click the order it says “not found” no communication from this company and £40 down! ***UPDATE*** I have since had communication from this company and received confirmation of a refund. At 8pm on the 1st I had a call from an incredibly rude call handler which further prompted me to seek additional assistance. However this morning (2nd) Paul from the QA team got in touch with me and we worked together to resolve this issue. It’s just a shame that it took a poor review to get a response. I have upgraded my review to 3 stars to reflect the better customer service I received today but also to still note that they “promised” an order for same day delivery that they did not fulfil and without my reaching out likely would not have fulfilled. I’d have much preferred a call after I placed the order to explain the situation at hand rather than me having to deal with what I did. Anyway - thank you for prompt processing of my refund.

No update dont even know if they were delivered wont use them again said 3 hours.its been 6 !!! No update my friend is starting second bout of cancer treatment to late now! If they dont refund im taking this further.dont use.them!!

Ordered flowers with the 3 hour delivery.
3 hours later I get a phone call saying they can’t deliver today but will deliver tomorrow. They asked what time suits. I said as soon as possible.
Cut to the next day. It’s 16:30 now. I’ve messaged them on WhatsApp, on their application Chat. I’ve Emailed both the email addresses provided. I’ve not had a responce to any of my messages. It’s over 6 hours since I asked for feedback and after reading this review section I highly doubt I’ll be receiving my order or if it dose arrive I doubt it will be the correct order. I’m reporting this to an Ombudsman and I’ll be taking this to a small claims court.

Best Delivery service and well informed, kept updated via pictures and text. Beautiful roses which i have ordered for an important occasion!

Flowers delivered well and on time , happy with the Experiance .

Awful customer service. Not same day delivery as advertised. Really poor response times for messages. Nothing resolved so no flowers delivered and they’ve kept all the money for an expensive bouquet bar the delivery cost.

Worst flower delivery company ever. Flowers didn’t even last a day, poor quality and very small. Wouldn’t refund, stay away from this company.

I had such a lovely experience with this flower place. The flowers were absolutely beautiful, fresh and arranged with so much care. My friend loved them and I would definitely recommend this place and I will be ordering from here again 💗

No contact no confirmation no email reply nothing and took 90 Pounds no flower

Ordered balloons for my brothers 50th , a day late they sent him 4 packs of chocolate (he doesn’t eat chocolate)

I complained and they tried to claim their policy is not to send balloons to certain addresses. This is not stated anyway on their website.

Then I got a message from a customers of theirs asking about their order ! They had shared my mobile with another customer so I’ve reported them to the ICO for data breach and now taking them to small claims court.

Over £50 for late delivery and only four flowers in a box. I had a call from them saying delivery would be late (next day) and said as an apology they would sent a large bouquet very disappointed. 4 bloody flowers!!!! Not using again and definitely not recommending! Don’t waste your money here!!!

I am extremely disappointed with my experience. I paid £64 for what was advertised as 20 roses with a free vase, but what arrived was nowhere near what I ordered. There were only around 5 roses, and the free vase was missing.

This was meant to be a special gift for my partner, and it was both embarrassing and upsetting to see such a poor-quality order delivered. It feels misleading to advertise one thing and send something completely different.

I have contacted customer service and expect this to be resolved with a full refund. Based on my experience, I would not recommend this company unless they improve their quality control and customer service.

Ordered flowers and paid for same day delivery. Credit card transaction was instant, but no confirmation was received. Despite repeated follow ups on the day of delivery, no update was provided. When I requested a refund the following day due to a lack of update and the occasion having passed, was told no refund was possible. 24hours after placing the order, relieved a Royal Mail link with no delivery status. Will never deal with them again.

Ordered flowers for my sisters birthday, emailed to confirm the order hard been placed and they would be delivered on the date I chose, they replied and said yes. Flowers didn’t arrive. I emailed again they said they would deliver the same flowers ordered 3 days later. I said fine but will I get tracking for them? No response. Messaged on WhatsApp, no reply. Terrible!!!!!!!!

Great delivery, awesome package reliable service. It’s MyFlowers going forwards

Horrible service. Not received flowers on the day it was arranged. Plus flowers from advert are completely different to picture i received after they packed my flowers. They was looking cheap and teddy bear was like small dog from pounds shop. When ask for refund they refused.all day was status packed, then 2 days later they send me tracking number which state that thay traid deliverd but bow one was home. My partner wais day to wait for the flower and i looked onto like idiot. Im working away fom and tried to surprise my wife ..... i strongly dont recommend this web.!!!!!

Watch out for this SCAM. They advertise short notice delivery, which you pay extra for and then they ring you on the day of delivery to say it is being re scheduled. I was in a meeting at work so got a voicemail. Within 5 minutes of the call I rang back but you can’t get through on the phone as they don’t accept calls. An automated message says to use WhatsApp or email. It’s not easy to find either on the web site but I did and WhatsApped asking to cancel the order as flowers the day after the event are pointless. It takes ages for them to respond to each message and after messing me around for hours they said I had to email a manager. I did and the manager told me that the flowers would be delivered the next day and I could have £15 off my next order. There won’t be a next order. AVOID.