Myflightrefund.com Reviews 195

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Like most people, you wouldn't believe this system actually works - however it did. I submitted the information required, flight tickets and described the issue that happened and myflightrefund.co... See more

Rated 5 out of 5 stars

Great company, would reccomend them to anyone who had issues with flight. My personal experience was, that my flight from London was canceled and I had to go to the Czech republic by bus next d... See more

Rated 1 out of 5 stars

myflightrefund.com is a total scam. They asked me for 180 euros when they never helped me with anything. They even threatened me that they have a lawyer. They almost killed me because of their threate... See more

Rated 5 out of 5 stars

This Legal firm swiftly presented my case to the Airline and pressured them with reminder letters until the compensation was made. They have severally helped me and my colleagues in getting compens... See more

Company details

  1. Debt Collection Agency

About Myflightrefund.com

Information provided by various external sources

  • Myflightrefund.com assists air passengers in getting their rightful compensation from the airline. Every year, we help thousands of passengers when their flight has been delayed, cancelled, or overbooked.

  • Our company was one of the first of its kind in Europe, and through more than 5 years of existence we are still one of the greatest.

  • We cooperate with some of the best lawyers in this field. This is one of the reasons why we win more than 97% of our cases.

Contact info

4.2

Great

TrustScore 4 out of 5

195 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Myflightrefund.com is a great company

Myflightrefund.com is a great company. they took my case for the awfully delayed flight and although that airline was trying to avoid our case, Myflightrefund was so persistent, so in the end, the case was concluded in our favour (Thanks to Myflightrefund team) and we received the compensation for the delayed flight.

2 November 2023
Rated 1 out of 5 stars

Don not waste you time on Myflightrefund.com

After wasting my time on the unnecessary procedures for my overbooked flight and sold seats by Turkish Airlines I got this mail from Myflightrefund.com: "Unfortunately, we are not able to accept this case"

27 October 2023
Unprompted review
Myflightrefund.com logo

Reply from Myflightrefund.com

Dear Josef,
We are sorry, we couln't assist you in claiming compensation for your delayed trip. According to the regulation, Flights starting outside of Europe and arriving in Europe (EU, UK, etc.) are only covered when the airline is based in Europe. That was unfortunately not the case with your trip starting in Istanbul with Turkish airlines.

Sometimes a flight may be marketed (sold) as a non-European airline (such as Turkish Airlines), but operated (flown) by a European airline, and is such cases the flight is covered by European rules.

However, after checking, that was not the case with your flight.

Regards
myflightrefund.com

There is really nothing anyone can do about that.

Rated 5 out of 5 stars

My recommendation

After a little bit more of a year after a flight I received compensation. So I couldn't recommend them more. If my flight in future will be delayed again, I will ask myflightrefund for services again.

5 September 2023
Rated 1 out of 5 stars

Bunch of chancers I think

Bunch of chancers I think , will not use them in the future , better to write to airline directly yourself a proper letter .On the end you have the contract with them and even they will not get you any money they will be pestering you about 75 euros

7 August 2023
Unprompted review
Rated 1 out of 5 stars

Wasted al lot of my time filling a form…

Wasted al lot of my time filling a form and giving them power of attorney, then emailed me after 5-6 hours to tell that they can't do anything because the flight was not operated by an EU airline (my flight was Turkish Airlines). The point is, if you hire a 12 yo web developer with a few weeks of experience, they can make it such that you get a "no we can't" message right away, based on the data you enter (flight no., PNR, etc.) Never using this service again!

9 August 2023
Unprompted review
Rated 1 out of 5 stars

Please don’t go with these guys

Please don’t go with these guys. I filed a claim, they never provided further with the claim. Receiving no compensation and now I’m being charged a random amount, with no evidence to support it, but getting constant threats from them. Don’t go with them !

1 July 2023
Unprompted review
Rated 1 out of 5 stars

I’m like a guy before the same story

I’m like a guy before the same story: started a claim with myflightrefund and I had little communication. After 4 years Myflightrefund are now chasing me for an all of the claim payout to be paid into a polish bank account! What!!!???

15 March 2023
Unprompted review
Rated 1 out of 5 stars

Claim issue

I started a claim with myflightrefund and I had little communication and updates. I chased the airline personally about the claim and they paid the claim out within 3 weeks directly to myself . Myflightrefund are now chasing me for a third of the claim payout to be paid into a polish bank account!

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Grateful excellent company

Hello, I definitely recommend this company to claim your delayed or cancellation. I send all my information and to be honest was not expecting anything...well they did an excellent job and received my refund from the airline.

9 January 2023
Rated 2 out of 5 stars

8 months for nothing

Flight was in May 2022. 8 months later - after supplying all the information requested - these guys tell me they've had to accept the (poor) excuse given by the airline. Basically they got me nothing, and took 8 months to get me nothing and didnt communicate well/often during those 8 months. Pretty useless. Go to Money Saving Expert and use his free service - and you'll get to keep 100%. I guess technically I got 100%.....of nothing.

6 January 2023
Unprompted review

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