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Fahlo Reviews 9,511

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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 4,404 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently express their enjoyment in tracking animals and supporting conservation efforts through their purchases. Many find the bracelets beautiful and a meaningful gift, appreciating the educational aspect of learning about wildlife and their journeys. The accompanying app is frequently praised for its engaging content, providing updates and information that enhance the overall user experience. However, some customers encountered issues with their orders, such as delays or problems with tracking functionality, including animals no longer being trackable. A few reviewers also expressed dissatisfaction with customer service regarding these tracking issues, particularly concerning policies about replacement animals or the duration of tracking guarantees.

What people talk about most

Product

Users describe positive interactions with the product, often expressing delight in tracking animals and... See more

Application

Reviewers mention positive feedback about the app, with many expressing satisfaction and calling it "amazing"... See more

User experience

Customers consistently note positive experiences with the user experience, finding it fun and engaging to... See more

Order

Consumers find order experiences to be ambiguous, with many expressing satisfaction and a desire to reorder... See more

Customer service

People report ambiguous experiences with customer service, with many praising the support team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such a beautiful Company & Concept! Never thought buying cute bracelets could be so fun & help the environment in some way!!! Absolutely love tracking Turt Reynolds- and can’t wait to get more Jewelry... See more

Rated 5 out of 5 stars

I love being able to support animals with something as simple as a bracelet. I usually find myself devastated over the state of the world but too overwhelmed to know how to change it— being able to tr... See more

Rated 5 out of 5 stars

So far this has been such a fun and wonderful adventure with Fahlo. I hope they stay honest and true to what they do and stand for. I'm really glad I decided to purchase these. They are doing somethin... See more

Rated 5 out of 5 stars

It took me a bit to actually get the bracelet because I ordered during the winter and the weather was really bad, but I’m SO in love with it! I got Ning the Snow leopard! Convinced my partner to get o... See more

Company details

Written by the company

Save our Wildlife with every order! For any customers with questions, the fastest way to reach us is on Facebook or Instagram. Please send us a message there, or email us directly at support@myfahlo.com, and we would love to help. Also, please make sure you ordered from us, there are a lot of scam copy companies out there. We are the only company with a verifiable partnership with the Sea Turtle Conservancy, verifiable directly on their partner list: https://conserveturtles.org/partners/ We appreciate everyone's support for our mission :)

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Save the world

Save endangered species, learn something new, cute accessories, and a beautiful user-friendly app? Fahlo is more than just a way to save the planet, it’s a culture, and I am here for it.

I was gifted my first Fahlo bracelet- Calypso the 2-toed sloth - but I couldn’t tell the gifter I don’t wear bracelets. We were traveling together for a week, so to be a gracious recipient, I wore Calypso. The bracelet is cool and comfortable. I hardly know it’s there! Since then I have Bhumo, the red panda, and am excited to add a Dolphin to my collection next week!

Fahlo is my go-to gift! If it’s not a bracelet, it’s a plush, or a beach towel. My whole family has their menagerie of endangered species they support!

12 June 2026
Unprompted review
Rated 4 out of 5 stars

About my experience with fahlo.

I track a sloth and love it but I am not happy that you get to track a free animal for a few hours.
Overall fabulous fahlo,good service and availability. Also,fahlo let's you speak to an agent if you have any questions.

16 May 2026
Unprompted review
Rated 1 out of 5 stars

I lost track of my penguin Marcos

I lost track of my penguin Marcos. I was following him closely and i must say it sucks that it just suddenly stopped. Heartbreaking

12 June 2026
Unprompted review
Fahlo logo

Reply from Fahlo

Hi Marissa,

We’re so sorry to hear about Marcos, and we completely understand how disappointing that can feel when you’ve been following his journey so closely.

Our trackers are designed to last approximately 1–2 years depending on the animal, environment, and the tracking equipment being used. We do guarantee tracking for at least 6 months from activation.

Please reach out to us at cx@myfahlo.com and our team would be happy to take a closer look at your penguin and see how we can help. We truly appreciate your support for wildlife conservation and for being part of Marcos’ journey!

- Bailey

Rated 5 out of 5 stars

The bracelets are beautifully designed

The bracelets are beautifully designed, well made & are for a great cause. The tracking updates & app are so cool! Love seeing how my animals are doing & where they have travelled too! I love that the money goes towards conservation efforts, research & care for the animals!

11 June 2026
Unprompted review
Rated 4 out of 5 stars

I absolutely love my first-ever fahlo…

I absolutely love my first-ever fahlo bracelet & being able to track my sweet little guy, Ngima, I just wish that when you clicked on their updated location, you could see a live cam of him or at least see the surrounding area & landscape of Nepal or even new pictures. Other than that, I love it!

11 June 2026
Unprompted review

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