MyExpatTaxes Reviews 5,210

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,237 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent user experience, finding the process straightforward and easy to navigate. Many appreciate the efficiency and speed of the service, often noting that their information is saved from previous years, which simplifies subsequent filings. The support staff is consistently praised for their helpfulness, expertise, and quick, clear responses to questions. However, some customers experienced dissatisfaction with the customer service, mentioning slow response times and difficulties connecting with agents. A few also found parts of the software to be clunky or confusing, particularly when trying to amend information or navigate specific sections.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the software as intuitive,... See more

Service

Clients share positive opinions on service, often praising its user-friendliness, efficiency, and the... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers found the support staff to be... See more

Staff

Consumers find staff to be positive. Many reviewers praise the helpfulness and efficiency of the team, with... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was previously daunted by submitting to the IRS. I've lived outside the US my entire adult life so navigating another tax jurisdiction made me anxious. However having filed using MyExpatsTaxes for s... See more

Company replied

Rated 5 out of 5 stars

There are so many things to consider and it’s so difficult to navigate getting taxes done. I honestly don’t think I’d do it correctly or manage to force my way through it without MyExpatTaxes! Thank y... See more

Company replied

Rated 5 out of 5 stars

Employee experience is great! Much better than any other tax service I have used. My only comment is that it would be useful to see what amounts were entered in the prior year, as you're entering t... See more

Company replied

Rated 5 out of 5 stars

The software is well laid-out. It explains situations that may be confusing. Nathalie and her staff then review the forms, catch any mistakes, and give helpful advice. They're experts on the tricky su... See more

Company replied


Company details

  1. Tax Preparation Software
  2. Financial Planner
  3. Tax Advisor
  4. Tax Consultant
  5. Tax Preparation
  6. Tax Preparation Service

Written by the company

MyExpatTaxes was the first US expat tax software, created in 2018 by Americans living abroad. Designed specifically for the needs of US citizens overseas (we've helped expats in over 185 countries), our platform makes it easy to file your US tax return in just 30 minutes. 🦅 We include essential expat tax features like FBAR, FATCA, the Foreign Earned Income Exclusion (FEIE), and the Foreign Tax Credit (FTC) at no extra cost. Whether you're dealing with a simple federal return or a complex case involving self-employment, foreign pensions, or business ownership abroad, our expert expat Tax Professionals are here to help. 🦅 We go beyond basic filing to offer full-service expat tax support. Our platform is fast, affordable, and IRS-compliant — built to simplify the process for Americans living overseas. 🦅 Looking to optimize your entire financial situation abroad? Our additional services include MyExpatPlanning for long-term tax strategy and MyExpatInvest for global investment planning tailored to US expats. 🦅 With MyExpatTaxes, expat tax filing is no longer a burden — it’s a streamlined, secure, and stress-free experience.

100% IRS Tax Compliancy

Written by the company

Regardless of how complicated your tax situation is!
We help tens of thousands of Americans from 190+ countries worldwide file their US tax return annually! E-file your tax return in minutes, and rest assured that everything is done right, every time.

Contact info

Promotion box for MyExpatTaxes

Welcome to the Tax Year 2025!

Get started today and e-file in minutes!

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I liked the service

I liked the service. Made it easy to do taxes. However, they should be more upfront with the pricing from the beginning.

13 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for your feedback! All our prices are available on our web site.

Rated 5 out of 5 stars

so easy

so easy, thank you!

12 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you!!

Rated 5 out of 5 stars

Filling in tax forms - less painful and scary

It makes doing my taxes slightly less painful and a lot less scary. I just go through and answer the questions as they are asked, fill in the information needed and taxes are done. Yes, I do have to gather up my numbers which takes some time. But I remember you used to get a 150+ page booklet from IRS and had to constantly flip around looking for the relevant section, read it, then re-read it because you don't have a degree in accountancy and don't want to make a mistake etc: so painful and time consuming. And specialist accountants cost a fortune - and you still have to get your numbers together for them in any case. My situation isn't overly complicated - but it is so worth using MyExpatTaxes to get this done each year.

12 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you so much for the kind words!

Rated 4 out of 5 stars

works well

the software provides a good experience and seems to be aware of what forms to fill out. It is a little pricey.

12 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words! Join our newsletter so that you get informed about discounts!

Rated 5 out of 5 stars

Excellent support

Good tool for people who live abroad and need tax support.

8 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

This is my third year using My Expat…

This is my third year using My Expat Taxes. I love that much of my prior year info is saved, making the process even quicker. On the rare occasion I get stuck, the customer service is quick with a clear answer. User experience is excellent!

12 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

Super easy to use

Super easy to use – really helped me file quickly and painlessly, all for a great price.

18 March 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

Very prompt feedback

Very prompt feedback, with good, detailed and helpful explanations. Excellent hand-holding when customers need it.

12 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

Happy Together

Essentially, I am on the DIY level. IT was painless, and detailed.
In the past they have been very helpful...my third Rodeo!!

10 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

Easy and reliable

Easy step-by-step instructions on how to go through the process.

11 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

It is a very user friendly and clear…

It is a very user friendly and clear platform. Makes it all seamlessly easy to navigate. I have used it for years now and love it!

12 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look