MyExpatTaxes Reviews 

5,384
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,168 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the user experience easy, straightforward, and painless, with many appreciating the user-friendly software and platform that guides them step-by-step. People frequently praise the helpful, responsive, and knowledgeable customer service and staff, noting quick answers and personalized support. Many have used the reliable service for years, finding it a life-saver and time-saver. However, some people mentioned significant dissatisfaction with slow response times and a lack of assistance, with some waiting months for replies or experiencing unresponsiveness to follow-ups. This led to issues like delayed filings, incurred penalties, and a feeling of insufficient support or unclear explanations in certain situations.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, consistently describing the platform as simple,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and ease of use for... See more

Customer service

Customers had positive experiences with customer service, highlighting the team's encouraging, quick, and... See more

Response time

Consumers find response times to be largely positive, with many reviewers highlighting quick turnaround from... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

MyExpatTaxes makes filing your taxes easier than you can imagine. It has fine tuned its software efficiency; has employed capable staff; quickly assists you when there is a need for clarification; and... See more

Company replied

Rated 5 out of 5 stars

I didn't know what to do with taxes as an expat until I had to read about it. But once I got up to date, Myexpattaxes was highly recommended for beginners. When I entered my information step by step,... See more

Company replied

Rated 5 out of 5 stars

I was previously daunted by submitting to the IRS. I've lived outside the US my entire adult life so navigating another tax jurisdiction made me anxious. However having filed using MyExpatsTaxes for s... See more

Company replied

Rated 5 out of 5 stars

- Transparent pricing: Responsive presale support guided me through what to expect and what plan should I purchase - Working online forms: I had no trouble filling up the tax forms online, the quali... See more

Company replied


Company details

  1. Tax Preparation Software
  2. Financial Planner
  3. Tax Advisor
  4. Tax Consultant
  5. Tax Preparation
  6. Tax Preparation Service

Written by the company

MyExpatTaxes was the first US expat tax software, created in 2018 by Americans living abroad. Designed specifically for the needs of US citizens overseas (we've helped expats in over 185 countries), our platform makes it easy to file your US tax return in just 30 minutes. 🦅 We include essential expat tax features like FBAR, FATCA, the Foreign Earned Income Exclusion (FEIE), and the Foreign Tax Credit (FTC) at no extra cost. Whether you're dealing with a simple federal return or a complex case involving self-employment, foreign pensions, or business ownership abroad, our expert expat Tax Professionals are here to help. 🦅 We go beyond basic filing to offer full-service expat tax support. Our platform is fast, affordable, and IRS-compliant — built to simplify the process for Americans living overseas. 🦅 Looking to optimize your entire financial situation abroad? Our additional services include MyExpatPlanning for long-term tax strategy and MyExpatInvest for global investment planning tailored to US expats. 🦅 With MyExpatTaxes, expat tax filing is no longer a burden — it’s a streamlined, secure, and stress-free experience.

100% IRS Tax Compliancy

Written by the company

Regardless of how complicated your tax situation is!
We help tens of thousands of Americans from 190+ countries worldwide file their US tax return annually! E-file your tax return in minutes, and rest assured that everything is done right, every time.

Contact info

Promotion box for MyExpatTaxes

Welcome to the Tax Year 2025!

Get started today and e-file in minutes!

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(5,384)

1,156 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My Expat Taxes failed to file my taxes…

My Expat Taxes failed to file my taxes after confirming they did, causing me to reap penalties and fines. When I reached out to customer service I received zero assistance. Stay Away

26 May 2026
Unprompted review
MyExpatTaxes logo

Reply from MyExpatTaxes

I was unable to identify your account with us - could you reach out to our support via team@myexpattaxes.com?

Rated 5 out of 5 stars

Great Company

Great service. Easy to use. Good customer service. Fair price.

24 May 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you!

Rated 5 out of 5 stars

Easy to use software

Easy to use software, pricing is clear, experience is seamless.

18 May 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

Great service!

Simply a great experience every year! Easy to fill in, clear instructions and professional customer support. Thanks a lot and keep up the great work!

22 May 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 3 out of 5 stars

Needs clarity and better online support

It is good for keeping previoys years data. Some online explanations are not crystal clear. For the price of simply using an online app a real person review that data were correctly presented should be included. There should be notification when it has been filed following queiing.

19 May 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for your feedback! A review by one of our tax professionals can be included as an add-on either at time of purchase or at a later upgrade.
You should have received an email notification with the submission ID after your tax return was submitted to and accepted by the IRS. Have you checked your spam folders?

You can also check the status page (under "Your Tax Package" in the menu) to see if your return is queued or already accepted.
If you have any issues, the team is just a live chat or email away!

Rated 3 out of 5 stars

Newbie experience

We had a positive experience using this company for the first time for our taxes. The online platform guided us clearly through the process and even provided helpful information we had not previously known. However, when we needed assistance, reaching an agent was less convenient than expected, and we would have appreciated more personalized and timely follow-up regarding our situation.

19 May 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for your feedback - I'll share it with the team!

Rated 5 out of 5 stars

Fast

Fast, efficient and professional. This is the 5th year I have used them

18 May 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you!! See you next season! :)

Rated 5 out of 5 stars

Great, cost-effective service

Questions are super simple to answer, the progression through the form is easy to follow, saves me heaps of time, and cheaper than the alternatives out there.

20 May 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 4 out of 5 stars

GREAT PROGRAM FOR US EXPATS

I really like how easy the questions were. Made it simple compare to others and I am happy that there could be potential of money comming in.I think it would great to understand why all the forms, schedules and sheets are necessary for the IRS. Also I like how you all made the euro usd conversion using the IRS rate.

I wish the answers could be provided right away but the they were answered no longer than a day. Good job and looking forward to next year's return.

21 May 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words and your feedback!

Rated 5 out of 5 stars

Step by Step, They Make It Easier

The program takes you through the US tax filing process step by step. Once you've answered all the questions and input the numbers, they work their magic to fill out all the forms you and put together your tax package to file your US taxes.

16 May 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

Optimal support and results

I recently discovered that I needed to file US taxes,even though I didn't owe any money. You can imagine the rising panic when faced with filing 4 years' worth of returns, plus 6 years of FBARs. Luckily, My Expat Taxes was recommended, and it was a lifesaver! The software is easy to use, you are guided every step of the way and can send any questions you might have during the process. Their support was extremely helpful. Emails are answered empathetically by real people who understand what you are going through. I couldn't be more relieved or satisfied!

20 May 2026
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Reply from MyExpatTaxes

Thank you so much for the kind words! I'm happy we were able to take this weight off your shoulders!

Rated 5 out of 5 stars

Eduacation

I tuaght power system and circuit .i graduade fro English advance class.i'm so experience in.the pv system

23 May 2025
Unprompted review
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you!

Rated 5 out of 5 stars

Makes complex easy

There are so many things to consider and it’s so difficult to navigate getting taxes done. I honestly don’t think I’d do it correctly or manage to force my way through it without MyExpatTaxes! Thank you for keeping me compliant!

16 May 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

Better Pricing

I switched to them because my other expat tax service jacked their prices over $400 just for filing with an FBAR. MyExpatTax is far more reasonable, less than half.

19 May 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

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