MyExpatTaxes Reviews 5,196

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,237 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent user experience, finding the process straightforward and easy to navigate. Many appreciate the efficiency and speed of the service, often noting that their information is saved from previous years, which simplifies subsequent filings. The support staff is consistently praised for their helpfulness, expertise, and quick, clear responses to questions. However, some customers experienced dissatisfaction with the customer service, mentioning slow response times and difficulties connecting with agents. A few also found parts of the software to be clunky or confusing, particularly when trying to amend information or navigate specific sections.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the software as intuitive,... See more

Service

Clients share positive opinions on service, often praising its user-friendliness, efficiency, and the... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers found the support staff to be... See more

Staff

Consumers find staff to be positive. Many reviewers praise the helpfulness and efficiency of the team, with... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was previously daunted by submitting to the IRS. I've lived outside the US my entire adult life so navigating another tax jurisdiction made me anxious. However having filed using MyExpatsTaxes for s... See more

Company replied

Rated 5 out of 5 stars

There are so many things to consider and it’s so difficult to navigate getting taxes done. I honestly don’t think I’d do it correctly or manage to force my way through it without MyExpatTaxes! Thank y... See more

Rated 5 out of 5 stars

Employee experience is great! Much better than any other tax service I have used. My only comment is that it would be useful to see what amounts were entered in the prior year, as you're entering t... See more

Company replied

Rated 5 out of 5 stars

The software is well laid-out. It explains situations that may be confusing. Nathalie and her staff then review the forms, catch any mistakes, and give helpful advice. They're experts on the tricky su... See more

Company replied


Company details

  1. Tax Preparation Software
  2. Financial Planner
  3. Tax Advisor
  4. Tax Consultant
  5. Tax Preparation
  6. Tax Preparation Service

Written by the company

MyExpatTaxes was the first US expat tax software, created in 2018 by Americans living abroad. Designed specifically for the needs of US citizens overseas (we've helped expats in over 185 countries), our platform makes it easy to file your US tax return in just 30 minutes. 🦅 We include essential expat tax features like FBAR, FATCA, the Foreign Earned Income Exclusion (FEIE), and the Foreign Tax Credit (FTC) at no extra cost. Whether you're dealing with a simple federal return or a complex case involving self-employment, foreign pensions, or business ownership abroad, our expert expat Tax Professionals are here to help. 🦅 We go beyond basic filing to offer full-service expat tax support. Our platform is fast, affordable, and IRS-compliant — built to simplify the process for Americans living overseas. 🦅 Looking to optimize your entire financial situation abroad? Our additional services include MyExpatPlanning for long-term tax strategy and MyExpatInvest for global investment planning tailored to US expats. 🦅 With MyExpatTaxes, expat tax filing is no longer a burden — it’s a streamlined, secure, and stress-free experience.

100% IRS Tax Compliancy

Written by the company

Regardless of how complicated your tax situation is!
We help tens of thousands of Americans from 190+ countries worldwide file their US tax return annually! E-file your tax return in minutes, and rest assured that everything is done right, every time.

Contact info

Promotion box for MyExpatTaxes

Welcome to the Tax Year 2025!

Get started today and e-file in minutes!

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

There's better tax software out there

I've been using this software for years. It's buggy and I'm constantly re-doing work, re-filling out forms, and sending messages for it to complete basically functionality. They never apologize or admit when they have errors.

6 May 2026
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Reply from MyExpatTaxes

Thank you for your feedback. We’re sorry to hear that your experience has been frustrating.

Our goal is to provide a smooth and reliable experience, and we continuously improve the platform based on user feedback.

If you’re open to it, we’d be glad to take a closer look at your case and assist directly. You can reach us at team@myexpattaxes.com

Rated 5 out of 5 stars

This company is ACE!!🙌🏽

Nothing but good things to say, seriously! The whole process from beginning to end was so smooth, customer service was responsive, quick and super helpful. Everything was answered and explained clearly, and the platform is really intuitive and easy to navigate through. Thank you, thank you, thank you!

7 May 2026
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Reply from MyExpatTaxes

Thank you so much for the kind words!

Rated 5 out of 5 stars

MyExpat makes our expat lives easier

MyExpat makes our expat lives easier. Be had to buy an application download it etc, and then print and mail the whole mess.
With this team it all goes easier, plus they even take care of the FBAR action.

5 May 2026
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Reply from MyExpatTaxes

Thank you so much for the kind words!

Rated 2 out of 5 stars

Not worth the money

Not worth the money. Very slow response time to questions and the responses when they did eventually come were very short and often lacking pertinent information. I wouldn't recommend this company.

4 May 2026
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Reply from MyExpatTaxes

I'm sorry you didn't have a great experience with us! I'll ask the team to look at the interactions you had with the team.

Rated 5 out of 5 stars

Excellent service and support from premium package

My assigned advisor helped make sure that everything was correct and entered parts that I didn't understand. She also make sure I got the extension necessary at the right time when I had forgotten to ask for one. The call with the expert clarified a couple of things and in the end they made a very complicated multi-country income year simple. Well worth the money for the premium package and the call. Easy and I have peace of mind that it was done correctly.

5 May 2026
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Reply from MyExpatTaxes

Thank you so much for the kind words!

Rated 5 out of 5 stars

The process was smooth and efficient

The process was smooth and efficient. When I had questions, they were answered very quickly. Highly recommend this service.

4 May 2026
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Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

It is very easy to do each year because…

It is very easy to do each year because all the information is saved. I believe the whole process took me about 10 minutes but only because I have been doing this since 2019. In addition, a representative answers questions you might have either the same day or my the next day.

15 April 2026
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Reply from MyExpatTaxes

Thank you for the kind words! We're always happy to see you again - till next season!

Rated 5 out of 5 stars

Great online option

Great online option. Easy and straightforward. Removes the stress of doing it manually. I have been using it for the past 5 years without an issue.

I recommend it!

30 April 2026
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Reply from MyExpatTaxes

It's always great to see you again! Thank you for the kind words!

Rated 4 out of 5 stars

Software needs features that should be standard

Had to enter a lot of information manually, its was easy to enter but should have been able to upload documents instead. Making US Federal Tax due payments should be a standard item but was not. Had to pay separately. Overall the software needs to be updated. Both of these features are available on Turbo Tax and H&RB Tax Cut software.

3 May 2026
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Reply from MyExpatTaxes

Thank you for your feedback! I'm sorry that you haven't gotten a response about your prior year-return, you should have received one now.

Rated 4 out of 5 stars

Overall very happy, but always room to improve!

I was very stressed about my taxes, and this software made everything a breeze. I would give 5 stars if the pricing was a little kinder, if I got a response to my questions faster, and it was more clear on what forms were being filed.
Overall, than you VERY MUCH!

4 May 2026
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Reply from MyExpatTaxes

Thank you!

Rated 2 out of 5 stars

Confusing copy/questions

As a first timer to me it has a very confusing UI, I wish it was using more normal speech instead of tax jargon I’m not familiar with.

29 April 2026
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Reply from MyExpatTaxes

I'm sorry you didn't have a great experience! We try to minimize the jargon as much as possible, but some areas require a bit more information.
I'll share your feedback with the team!

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