myDelibox Reviews 

702
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic selection of authentic Italian food, noting that prices are extremely reasonable compared to other market options. Many people also highlight the exceptionally quick delivery service and wonderful packaging that keeps products completely safe during transit. Some people were dissatisfied with occasional delivery delays and long shipping times that significantly disrupted their meal plans. However, some customers also noted receiving damaged items due to careless packaging standards or rough courier handling issues. Reviewers buying these goods still appreciated the overall product quality despite these few logistics hiccups.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the great selection of authentic Italian... See more

Delivery service

Clients share satisfaction on delivery service, frequently praising quick and reliable shipping times... See more

Order

People report positive experiences with order, highlighting that it is easy to make purchases online and... See more

Price

Reviewers highlight great satisfaction with the affordable prices and fair rates offered for various items.... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items such as the pasta, truffle paste,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The biscuit arrived beautifully packaged and was delightful. I chose a specific delivery date, and it was delivered as planned. After extensive searching, I found this to be one of the most affordable... See more

Rated 5 out of 5 stars

Buying the very best Italian Mineral Water - Ferrarelle - at reasonable prices (for UK). I first came across Ferrarelle Mineral Water in 1980 when I joined Hedges & Butler (part of Bass group) -... See more

Rated 5 out of 5 stars

It is pointless to set a shopping amount which allow you free delivery if you are going to ship on the last day (2 to 6 business days). Never mind, plenty of Italian shops online. This was my review... See more

Rated 5 out of 5 stars

A good selection of reasonably priced italian food and household items. I always receive everything I order within the agreed timeframe and extremely well packaged. A very reliable service I have now... See more


Company details

  1. Italian Grocery Store

Written by the company

MyDelibox - the online Italian delicatessen in the UK, at incredible low prices. We deliver in two working days everywhere in the UK mainland. Shop now!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

702 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(702)

58 reviews in the last 12 months

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Rated 2 out of 5 stars

Delivery was timely but products damaged

Delivery was timely and most products are fine but i won't be purchasing biscuits anymore. They are always packed squashed at the bottom of the box underneath everything else with many broken in crumbs when the packet is opened. I understand they are delicate goods but I like to offer them to guests or as gifts and they are in embarrassingly poor condition.

27 January 2023
Rated 5 out of 5 stars

Perfect as always

I have been using myDelibox for a few years now, almost every month and it is always a perfect experience! Correct numbers of items, well packed and sent/ delivered in short time. I will keep using it!

30 January 2023

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