I towed my Merc to MyCar Sunbury with 2 flat tyres after hitting pothole on Calder Freeway driving north. They helped analysing the damage and offered great solutions. They offered one new tyre free a... See more
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Review summary
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The team was extremely accommodating to fit my vehicle in on very short notice due to an oil leak. They were upfront about costs and were great with providing updates during the process. They were als... See more
I've been servicing my car (cars) for more than 10 years at Mycar Cloverdale WA and not to mention, been happy with their professional service and extraordinary customer care. Just as I thought it can... See more
I dealt with Joe at MyCar Katoomba yesterday. His service was excellent, and his manner was really well-mannered and friendly. There was a discount offer that I hadn't been aware of, however he rushed... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
PO Box H203, 1215, Australia Square Sydney, Australia
- 13 13 28
- careteam@mycar.com.au
- mycar.com.au
4.7
Excellent
132K reviews
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I had a very good experience here
I had a very good experience here , the staff and technicians are very knowledgeable and friendly highly recommend and they are my new go to for my car
17 June 2026
Good service with a smile
Good service with a smile, everything explained in detail so no nasty surprises
17 June 2026
Quick and prompt service of car
Quick and prompt service of car, staff are friendly & called to say what was needed & cost of repairs. I would recommend the Carrum Downs store.
25 June 2026
Unprompted review
Efficient
Efficient, very competent and easy to do business with the organisation. Excellent value.
18 June 2026
Always ready to assist
Always ready to assist. Appreciate Afterpay is available.
Always honest with time needed.
18 June 2026
Always helpful and friendly
Always helpful and friendly, always diva good job happy with service
18 June 2026
I recently upgraded to a BMW and did…
I recently upgraded to a BMW and did not take it to BMW for the service.
Off i went to mycar Marrickville and as always with my previous cars, i left extremely satisfied with not only the quality of their service but also the affordability of it.
There is no other place i would trust with my car but these guys.
Highly highly recommend mycar Marrickville.
23 June 2026
Unprompted review
Service was at short notice but I was…
Service was at short notice but I was provided excellent service within my time commitments. Extra work was required and provided on the day
18 June 2026
Excellent service
Excellent service, would highly recommend.
A small puncture was fixed quickly and they didn't even charge me - who does that today?
Give them a go
25 June 2026
Unprompted review
Customer service and work performance…
Customer service and work performance are excellent.
18 June 2026
After using Mycar for a few years now…
After using MyCar for a few years now they have lost our three family cars business with this pay up front crap
I pay when the job is done not before
This is no reflection on Natalie and the team they always do a great job
25 June 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Never again very very rude.took my car…
Never again very very rude.took my car to another mechanic.. Other mechanic was stunned to see what they done .
27 May 2026
Unprompted review
Reply from mycar Tyre & Auto
Hi Arlene,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
I got my car tyre replacement
I got my car tyre replacement, wheel balancing/alignment and received very good service.
Auto mechanic was fully focused on my car. He checked and test without even asking.
Thank you Anthony
18 June 2026
The work they did was satisfactory.Very…
The work they did was satisfactory.Very pleased with the customer support and friendliness they showed to me.. Will definitely be going back for my future service.
18 June 2026
Great service
Great service, friendly team. Didn’t give it 5 stars as it took a while for the part to come in and I had a 7 hour wait before finding out the part hadn’t arrived yet.
18 June 2026
Limited BYD capabilities
Whilst the Service personnel were nice, I have a few critical feedback items:
1. Inability to diagnose / provide an answer to why my cars inbuilt gps is not working. Told to contact BYD to investigate.
2. No answer as to why my front tyres are bald given it is only 12 months old and only one about 14k
I will be taking the car directly to BYD for servicing as I believe they will be able to do more in terms of the cars electronics
17 June 2026
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