Serenity Ring Reviews 

51
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, most reviewers were let down by their experience overall. Consumers frequently stated that online orders arrived late, packages went to incorrect addresses, and customer support teams completely failed to answer emails concerning tracking or refunds. Furthermore, people encountered significant issues regarding poor craftsmanship, mentioning that items were too large, lacked proper adjustability, and components like magnets quickly fell out. Some reviewers were happy with their purchases, stating that the products featured attractive designs and successfully helped improve sleep quality and daily focus. Consumers also noted that the online ordering process was straightforward and appreciated receiving relatively quick delivery during promotional periods.

What people talk about most

Product

Users describe ambiguous interactions with product, noting both unexpected benefits and significant design... See more

Quality

Reviewers mention negative feedback about quality, consistently expressing widespread disappointment with the... See more

Delivery service

Customers consistently note negative experiences with delivery service, highlighting significant delays and... See more

Response time

Customers had negative experiences with response time, consistently reporting a complete lack of... See more

Order

Reviewers highlight frustrating aspects of placing an order, experiencing significant communication and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Make sure you check T&Cs. Returns have to be paid for back to China so not worth me returning. Quick delivery considering time of year however very poor quality and rough finish so couldn’t wear it. M... See more

Rated 1 out of 5 stars

Placed order, paid, delivery sent to the wrong address, chased up the delivery company, Yodel, who said that I needed to email Calmi, who would initiate the process to resolve the problem. I had emai... See more

Rated 1 out of 5 stars

I ordered the signature bracelet as a gift for myself at Christmas. When it arrived i could immediately see that it was far too big for my very small wrist. I sent a return request, they responded and... See more

Rated 1 out of 5 stars

I ordered and received two sets of their earrings and couldn't wear either pair for a single day without an allergic reaction and soreness/bleeding from my earring holes. The posts are larger than no... See more


Company details


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1.7

Bad

TrustScore 1.5 out of 5

51 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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1.7

All reviews

(51)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

PLEASE READ BEFORE BUYING CALMI RING

Please don’t believe these fake positive reviews. I’ve flagged this to Trustpilot and hopefully this will be looked into - if you look at the previous Trustpilot site for calmi rings it’s closed as it had too many fake reviews on.

I have tried to return my Calmi rings as the magnets fall out and they are not adjustable but told that to return it they need to be sent back at you own expense…to CHINA. Returning them in a trackable way to China is obviously more than the item cost so I’m guessing they hope this puts people off.

Nowhere on the site does it state this in the returns and refunds page and the site looks like it’s a U.K. site so incredibly misleading. I’m raising a dispute with my credit card and also reporting to the U.K. trading standards.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Don’t buy before reading this…

I ordered the Calmi Ring during what was advertised as a 2-for-1 sale, but I only received one ring. I emailed the company multiple times asking about the missing item and they never responded.

I also discovered that there are many negative reviews on the Better Business Bureau (BBB) site, where customers report poor build quality, magnets falling out, delivery issues, and unresponsive customer service when trying to get refunds or replacements. 

Based on my experience and the volume of similar complaints, I do not recommend buying this. The product did not arrive as advertised, the company did not honor the promotion, and customer support was nonexistent.

11 December 2025
Unprompted review
Rated 3 out of 5 stars

It doesn't help me relax

It doesn't help me relax, but the results aren't as dramatic as I had hoped. I still feel stressed at times. However, It's better than some other products I've tried.

22 November 2025
Unprompted review
Rated 2 out of 5 stars

Far too big

The rings I ordered are well made and I feel they would be worth the price if only they fit, they are far too big and will not adjust to be small enough.
Before writing this I contacted Calmi 3x to request a refund with no luck, really disappointed.

30 November 2025
Unprompted review
Rated 1 out of 5 stars

Be aware!!!!

Be aware!!!!
The company had too many bad reviews and now they change a trustpilot profile. Search for “serenity ring” on Trustpilot. That is the same company with so many bad (true) reviews!!!

20 November 2025
Unprompted review
Rated 1 out of 5 stars

NOT Hypoallergenic

I ordered and received two sets of their earrings and couldn't wear either pair for a single day without an allergic reaction and soreness/bleeding from my earring holes. The posts are larger than normal and blunt/rough on the ends that go in the ear, so the post scrapes the earring holes. I would never have bought the earrings if I had known the product was this poorly made.

27 October 2025
Unprompted review

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