Serenity Ring Reviews 

51
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, most reviewers were let down by their experience overall. Consumers frequently stated that online orders arrived late, packages went to incorrect addresses, and customer support teams completely failed to answer emails concerning tracking or refunds. Furthermore, people encountered significant issues regarding poor craftsmanship, mentioning that items were too large, lacked proper adjustability, and components like magnets quickly fell out. Some reviewers were happy with their purchases, stating that the products featured attractive designs and successfully helped improve sleep quality and daily focus. Consumers also noted that the online ordering process was straightforward and appreciated receiving relatively quick delivery during promotional periods.

What people talk about most

Product

Users describe ambiguous interactions with product, noting both unexpected benefits and significant design... See more

Quality

Reviewers mention negative feedback about quality, consistently expressing widespread disappointment with the... See more

Delivery service

Customers consistently note negative experiences with delivery service, highlighting significant delays and... See more

Response time

Customers had negative experiences with response time, consistently reporting a complete lack of... See more

Order

Reviewers highlight frustrating aspects of placing an order, experiencing significant communication and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Make sure you check T&Cs. Returns have to be paid for back to China so not worth me returning. Quick delivery considering time of year however very poor quality and rough finish so couldn’t wear it. M... See more

Rated 1 out of 5 stars

Placed order, paid, delivery sent to the wrong address, chased up the delivery company, Yodel, who said that I needed to email Calmi, who would initiate the process to resolve the problem. I had emai... See more

Rated 1 out of 5 stars

I ordered the signature bracelet as a gift for myself at Christmas. When it arrived i could immediately see that it was far too big for my very small wrist. I sent a return request, they responded and... See more

Rated 1 out of 5 stars

I ordered and received two sets of their earrings and couldn't wear either pair for a single day without an allergic reaction and soreness/bleeding from my earring holes. The posts are larger than no... See more


Company details


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1.7

Bad

TrustScore 1.5 out of 5

51 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

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1.7

All reviews

(51)

51 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointing, unsatisfactory customer service

I ordered the signature bracelet as a gift for myself at Christmas. When it arrived i could immediately see that it was far too big for my very small wrist. I sent a return request, they responded and said i could return for a refund/ credit but i would have to pay postage. It had to be sent to their depo in China it cost me £16 postage. Over 1 month has passed with no communication i have sent 3 separate emails with proof of postage attached and no response. I am now £61 out of pocket and very frustrated that I have now where else to turn to get any sort of money back or alternative replacement. I would not recommend.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

CANT REVIEW WHAT I HAVEN'T GOT

My package was delivered at 8.32pm on a Friday night to a Business Centre and thrown over the locked gates when I left specific instructions to deliver between 8am - 5pm Mon-Fri and over the weekend the package was taken, so I have no ring and no refund as they are ignoring my emails, so this if your not happy after so many days we will refund you is clearly not going to happen

19 January 2026
Unprompted review
Rated 1 out of 5 stars

One star as I can’t choose none

One star as I can’t choose none! Absolute joke of a company. Tried to cancel numerous times but they still sent the item, tried to return it numerous times and got no answer. Eventually received an answer and they tell me I have to pay postage to China! Plus also they don’t tell you once you receive your ring you have to join and pay for their App. Avoid avoid avoid!

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Appalling Customer Service

Placed order, paid, delivery sent to the wrong address, chased up the delivery company, Yodel, who said that I needed to email Calmi, who would initiate the process to resolve the problem. I had emailed customer services several times and have received no reply, not even an acknowledgement of my email. So I’m now out of pocket and have no way of getting my money back. Absolutely appalling customer service, if you could call it that. Stay well away from Calmi!!

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money

Don’t waste your money, I spent just shy of £30 on this ring, not only does it not have magnets in like shown on their website, it does absolutely nothing. I have been wearing it for 3+ weeks consistently and feel absolutely no different. Not only that - but when you try to post a review on their website, you can’t change the rating from 5 stars. Scam company.

20 January 2026
Unprompted review
Rated 1 out of 5 stars

Please please do not purchase

Please please do not purchase!
They do not work. If you try to review on their website you can only select 5 stars. They have ignored 4 of my messages now. There is no 14 day trial.

4 January 2026
Unprompted review
Rated 1 out of 5 stars

Make sure you check T&Cs

Make sure you check T&Cs. Returns have to be paid for back to China so not worth me returning. Quick delivery considering time of year however very poor quality and rough finish so couldn’t wear it. My local charity shop will be receiving them shortly

9 January 2026
Unprompted review
Rated 5 out of 5 stars

The delivery did take some time to…

The delivery did take some time to arrive. It is rigid I had to get my husband adjust the size for me but I think it would be too flimsy if it wasn’t. Apart from all that I’m delighted with my ring. I was suffering with hot flashes and night sweats
And restless nights due to peri menopause. I was at the end of my tether it was so bad. I have tried hrt and didn’t like it so have tried the holistic way. I put the ring on when it arrived mid December and thought no more about it. It dawned on me all of a sudden I hadn’t had any night sweats, or flashes for a couple of weeks and my sleep was better. I also feel less anxious.

I don’t really care f it’s placebo if it works m. It cost me £37 for 2 rings and I feel much better.

I would recommend them definitely.

15 December 2025
Unprompted review
Rated 2 out of 5 stars

Can’t adjust size

I bought 3 of these rings, but stupidly I only read trust pilots overall review & not customer reviews. The rings are very big too big even for my thumb, the are thick so I’m not able to push it together more to make it fit. I reached out to the company but was ignored. Not sure why it says Arizona as I think it’s yet another China company that they come from. They will be too big for all the people I bought them for, so completely wasted my money.

23 December 2025
Unprompted review
Rated 1 out of 5 stars

Overpriced

The magnets are covered in glue so can’t see how they would work. Very overpriced for what it is. Do not recommend.

29 November 2025
Unprompted review
Rated 1 out of 5 stars

Scam!

They claim the rings are adjustable and they’re not! Far too rigid to move so it was too big for me. Tried emailing them for refund and no response! Do not buy!

30 November 2025
Unprompted review

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