MyBudget Reviews 

1,577
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, helpful, and professional approach, making interactions pleasant and productive. People frequently highlight the exceptional service, noting its efficiency, personalized approach, and the ease it brings to managing finances. Consumers often express how the company helps alleviate stress, consolidate debts, and teaches better money habits, leading to significant savings and peace of mind. Many feel their lives have been positively transformed, gaining confidence in managing finances and looking forward to a more secure financial future.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, friendliness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the staff as friendly, professional,... See more

Customer service

Customers had positive experiences with customer service, consistently praising the staff for being helpful,... See more

Value for money

Users describe positive interactions with value for money, with many reviewers stating that the service was... See more

Price

Reviewers mention ambiguous feedback about price, with some customers expressing concern about fees being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

MyBudget is the best thing I have done for myself in years! The transition was slightly uncomfortable for a little while, but with supportive and very helpful phone calls with Jon and Cass i made the... See more

Company replied

Rated 5 out of 5 stars

Jon Absolutely amazing how he has helped achieve my inquiries and rectify my questions very helpful and given me reassuring that everything is all running correctly thanks feel so much in peace an... See more

Company replied

Rated 5 out of 5 stars

I honestly can’t thank MyBudget enough. They completely turned my financial situation around. Before I joined, I was constantly stressed about money and didn’t know how I was ever going to get on... See more

Company replied

Rated 5 out of 5 stars

My wife and I are just starting with my budget. We had some issues with payments on correct days due to bank changes etc. Being a FIFO worker with multiple different pays made things even harder. My B... See more

Company replied


Company details

  1. Financial Consultant
  2. Alternative Financial Service
  3. Insolvency Service

Written by the company

MyBudget is Australia’s largest personal budgeting specialist. Since 1999, MyBudget has assisted more than 130,000 Australians live a life free from money worries and achieve their financial goals. MyBudget has helped Australians clear their debt, pay their bills on time and save money for the future.

Live your life without having to worry about money.

Written by the company

Pay your bills on time, have savings in the bank and achieve your financial goals faster!
1300 300 922 | Call now to request a FREE, no obligation consultation.

Book Your Free Phone Consultation Today

Bec and Jarrad thought they were doing a good job with their money, until they realised they could do even better.

Bec and Jarrad thought they were doing a good job with their money, until they realised they could do even better.
“We’ve had the confidence to go and buy our first investment property and we’ve also purchased a camper trailer, which means we can go away more with the kids on the weekends. It’s just given us the confidence that we’ve got the money there to do the things we’ve always wanted to do.” - MyBudget Clients, Bec and Jarrad

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,577)

169 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I love the fact that when that…

They were great from the get go. It was never a bother. I love the fact that when that unexpected bill comes up, you let them know and they budget it in. The peace of mind that you know the money is there and ready to send for each bill. Also that you are saving and to watch it grow. I also love that when you contact with changes, they discuss different strategies you can do to make your money work for you.

6 May 2026
MyBudget logo

Reply from MyBudget

Thank you for your wonderful review, Karen!

We're so pleased to hear that you've had a positive experience with us from the very beginning.

It's great to hear that our team has helped you explore strategies to make your money work harder for you.

We're excited to continue supporting you and celebrating your progress along the way!

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

The staff are very helpful and…

The staff are very helpful and understanding and can resolve the questions you put to them.

6 May 2026
MyBudget logo

Reply from MyBudget

Thank you for your feedback!

We're so pleased to hear that you’ve found our team helpful, understanding, and able to assist with your questions.

Keep up the great work, we are here every step of the way!

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Best in the business

My Budget has help me by setting up a budget, which has me stressing less about finances. The staff at MyBudget are excellentat what they do and always find a way to help. Hands down MyBudget is the best in the business when it comes to financial freedom.

6 May 2026
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Reply from MyBudget

Thank you so much for your amazing feedback, Dylan!

We're thrilled to hear that having a budget in place has helped ease the stress around your finances and given you greater confidence in managing your money.

It's wonderful to know that our team has been able to support you along the way.

Your kind words mean a lot to us, and we're grateful to be part of your journey towards financial freedom.

Thanks,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

my budget saved me from digging myself…

my budget saved me from digging myself into a deeper hole. If not for them im not sure where i would be now!
Thank You My Budget!!!

6 May 2026
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Reply from MyBudget

Thank you so much for your kind words, Jackie!

We're incredibly grateful to have been able to support you on your journey.

Hearing that we've helped you avoid falling further behind and regain control of your finances means the world to us.

Keep up the great work as you continue working towards your financial goals!

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Brilliant.

Brilliant.

6 May 2026
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Reply from MyBudget

Thank you for your review, John!

It is great to hear that you have had a positive experience.

Thanks again,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Staff were fantastic

Tanya really made this whole process so smooth for me. It was my first time ever applying and she answered every question I had and guided me through what was going to happen!

6 May 2026
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Reply from MyBudget

Thank you so much for your kind words, Tess!

We're thrilled to hear Tanya made your first application experience such a smooth and positive one.

Taking that first step can feel overwhelming, so it's wonderful to know she was able to answer your questions, guide you through the process, and put your mind at ease.

Keep up the great work, we are here every step of the way!

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Ive been with my budget for a while…

Ive been with my budget for a while now, they've helped me and everyway possible, to get my finances back on track, I couldn't cope at all when I first rang them, they were my last hope, because I was going to end my life. Since then I haven't looked back .

6 May 2026
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Reply from MyBudget

Thank you for your wonderful review!

We're so pleased to hear that having a budget in place has helped reduce your financial stress and given you greater peace of mind.

We cannot wait to see what you can achieve along your journey!

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

We have never had to worry about…

We have never had to worry about robbing Peter to pay Paul since being with My Budget.

6 May 2026
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Reply from MyBudget

Thank you for sharing this!

It has made our day to know we have helped take away the stress of juggling bills and finances.

Knowing you no longer have to worry about "robbing Peter to pay Paul" is exactly the kind of peace of mind we strive to provide.

Thank you for trusting us with your financial journey!

Warmly,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

We have been with my budget for many…

We have been with my budget for many years and have nothing but praise to all the staff on their professional and friendly manner.. recommend highly. Great work!

6 May 2026
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Reply from MyBudget

Thank you for your continued support over the years!

We're so glad to hear you've had such positive experiences with our team.

Your kind words and recommendation mean a lot to us, and we'll be sure to pass your feedback on to our staff.

Thanks for being part of the MyBudget family!

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Grateful for the service available at…

Grateful for the service available at hand that my wife is able to manage our financial needs as required.

4 May 2026
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Reply from MyBudget

Thank you for your kind words, Peter!

We're so pleased to hear the service is helping manage your financial needs with confidence.

We look forward to seeing what you can achieve moving forward.

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

I have never felt so at ease!

I have never felt so at ease with my finical situation now that I have joined my budget! I have had the pleasure of dealing with a few staff members but Jon was an absolute star! I highly recommend this company to help you like they have me

1 June 2026
Unprompted review
MyBudget logo

Reply from MyBudget

Thank you so much for your kind words, Amber.

It has made our day to hear that you feel more at ease with your financial situation since joining us.

It's wonderful to know that Jon made such a positive impact on your journey. We'll be sure to pass on your feedback to him; he'll be thrilled to hear it.

We look forward to continuing to support you in achieving your goals.

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

My Budget has helped us get on top of…

My Budget has helped us get on top of our debt and keep track of our bills

20 April 2026
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Reply from MyBudget

Thank you so much for sharing your experience!

We’re so pleased to hear we have helped you get on top of your debt and made managing your bills easier.

Taking control of your finances is a huge achievement, and we’re grateful to be part of your journey!

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

I was in a really bad situation with my…

I was in a really bad situation with my finances and did not think I could get out of the problem. Talking to the dedicate staff and working through the issues, I can breathe again and look forward to a better outcome.

20 April 2026
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Reply from MyBudget

Thank you so much for sharing this, Glynn.

We’re so pleased to hear that you’re feeling relieved and can finally breathe again.

Knowing our team has been able to support you through a difficult time and help you look ahead with confidence means so much to us.

We’re excited to continue supporting you on your journey!

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Information made clear

Information made clear

15 April 2026
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Reply from MyBudget

Thank you for sharing, Marie!

It's wonderful to hear that everything has been made clear and informative to you. That is exactly what we strive for!

Thanks again,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Thank you John

Over the last two years, I’ve experienced postpartum psychosis, lost a partner, and struggled with depression and anxiety. During that time, I found comfort in spending money and buying things, but eventually I found myself overwhelmed by debt.

I was recommended MyBudget and decided to give it a try. From the very beginning, the process was made incredibly easy, every step was simple to follow, and the support from the entire team was exactly the positive start I needed to begin getting my life back on track.

That said, in trying to stay on top of my bills, I had unfortunately pushed many important life expenses aside — including my son’s second birthday, which was incredibly difficult for me as a mother.

Then I had a call with an amazing consultant, John.

John took the time to genuinely understand my situation, clearly explain what expenses were urgent and what could be adjusted, and approached everything with such care, compassion, and understanding. Because of his help, we were able to free up enough money for me to properly celebrate my son’s birthday and spoil him on his special day.

I cannot express how much that meant to me during such a challenging period in my life.
Thank you John.

14 May 2026
Unprompted review
MyBudget logo

Reply from MyBudget

Thank you so much for sharing your story and for trusting us with such a personal part of your journey, Bree.

We truly appreciate your openness and are incredibly grateful to have supported you through such a difficult period.

Knowing that Jon was able to provide care, understanding and help create such a meaningful moment for you and your son means so much to us.

Jon is one of our superstars, and we’ll be sure to pass on your kind words to him.

Keep up the great work; we are here every step of the way.

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

They are always so honest and helpful…

They are always so honest and helpful on every level. They have changed my life in such a positive way

13 April 2026
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Reply from MyBudget

Thank you so much for your kind words!

We’re incredibly grateful to be part of your journey and so happy to hear the positive impact our service has had on your life.

Keep up the great work; we are here every step of the way.

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

I can breath again!

Every phone conversation has been so polite, supportive and helpful. By the end most issues are often resolved and I put the phone down with a smile, and know I have one, or ten worries less!

12 April 2026
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Reply from MyBudget

Thank you so much for sharing this, Sandra.

We’re so pleased our team has been able to support you through the tough moments and help lighten the load.

Hearing that you finish calls feeling reassured and smiling truly means a lot to us. This is exactly why we do what we do.

We can’t wait to see all that you continue to achieve on your journey!

Thanks again,
Maddy and the MyBudget Team

Rated 4 out of 5 stars

Great service but the cost is going up…

Great service but the cost is going up too much 😔 which is making keeping a tight budget even harder ! It would also make it more difficult for more PPL in need to access this otherwise great service .

7 April 2026
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Reply from MyBudget

Thank you for your feedback.

We completely understand that rising costs can put extra pressure on budgets, especially for those already doing it tough.

We’re really glad to hear you still value the service, and we genuinely appreciate you sharing your concerns with us.

Feedback like this is important and helps us continue reviewing how we support our clients and keep our services accessible.

Kind regards,
Maddy and the MyBudget Team

Rated 4 out of 5 stars

They have been helping us with our…

They have been helping us with our biluget now for a couple of years so nice to know everything is taken care of in a timely manner

7 April 2026
MyBudget logo

Reply from MyBudget

Thank you so much for your kind words and for trusting us with your budget over the past few years.

It’s great to hear that having your finances managed in a timely way has brought you peace of mind.

Thanks again,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

MyBudget 5stars!

MyBudget have always been approachable and helpful with great customer focus and communication skills.
They have helped keep me from being in debt and homeless so thank you.

6 April 2026
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Reply from MyBudget

Thank you for sharing such kind words, Adam.

We are so glad that you have always had a 5 star expreince with us.

It means a lot to know that we have helped you in times when you needed it most, and we cannot wait to see what else you can achieve!

Kind regards,
Maddy and the MyBudget Team

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