Easy to use website. Good product prices and choice. But insistence of using Royal Mail with a signature instead of tracked led to a delivery timeline of 9 days past the due date and the only resolut... See more
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Very happy with the goods I purchase from MyOrigines. I make an order every month or two and the goods are dispatched quickly, arrive quite quickly and everything is packed perfectly. I would recommen... See more
Last week I bought Valentino Extradose, it’s so beautiful. Great price, fast & free delivery (if you order £75 or above) authentic website, what else can I say! Love all about my-origin, will order mo... See more
Excellent communication all the way concerning delivery, this is a positive for customers. Fast postage which outdone other reputable companies. Purchased items well wrapped for protection from loss.... See more
Company details
About MyOrigines
Written by the company
MyOrigines, la sélection des plus belles marques beauté.
Parfum, soin, maquillage, capillaire.
Depuis plus de dix ans, my-origines.com est ce point de rencontre unique de marques beauté iconiques et plus confidentielles : plus de 400 marques et 35 000 références.
Passionnés par la beauté, nous vous faisons vivre l’expérience d’une beauté experte à prix juste.
My-origines.com assure une livraison dans près de 26 pays en Europe, soit, pour plus d’un million de clients.
Parfum, soin, maquillage, capillaire.
Depuis plus de dix ans, my-origines.com est ce point de rencontre unique de marques beauté iconiques et plus confidentielles : plus de 400 marques et 35 000 références.
Passionnés par la beauté, nous vous faisons vivre l’expérience d’une beauté experte à prix juste.
My-origines.com assure une livraison dans près de 26 pays en Europe, soit, pour plus d’un million de clients.
MyOrigines
Written by the company
- Notre service client à votre écoute 💌
- Du lundi au samedi de 8h à 18h, par téléphone au N° Cristal 0969 321 310
- Notre engagement
- Cette expertise que nous vous offrons au quotidien, nous a permis de gagner la confiance des plus grandes marques qui nous suivent et nous soutiennent depuis nos débuts. Grâce à une collaboration rigoureuse de nos équipes, nous sommes à même de vous proposer ces attentions particulières qui transforment votre expérience beauté en moments privilégiés : offres personnalisées, rendez-vous d’exception avec nos partenaires beauté, doses d’essais rigoureusement sélectionnées.
Livraison offerte dès 49€
Paiement sécurisé
Contact info
4.5
Excellent
188K reviews
Asks customers to review
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Big good choices of perfumes
Big good choices of perfumes, make up and skin care. Affordable prices, offers and great delivery service
20 February 2026
I am really satisfied with the products…
I am really satisfied with the products which I have purchased. I highly recommend them to anyone interested in an affordable fragrance.
29 June 2026
I return for the same product twice per…
I return for the same product twice per year, love, love ❤️
28 June 2026
Good prices,good quality,always on…
Good prices,good quality,always on time,no issues with order,I highly recommend this company.
29 June 2026
I bought some perfume for my daughter’s…
I bought some perfume for my daughter’s birthday, the packaging and the design inside was beautiful. My daughter was very impressed.
28 June 2026
May use AI-assist with repliesRead more
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I bought it with lot a expectations.but…
I bought it with lot a expectations.but it is not long lasting or no one noticed the smell
65 euro wasted
Even a 15 euro perfume last much longer. I was thinking about purchasing more perfumes though my origines but after the delivery I changed my mind. Something is wrong with the perfume, either you scammed me with duplicate product or it's a defect
28 June 2026
Reply from MyOrigines
Hello,
Thank you for taking the time to share your feedback. We are truly sorry to learn that you are disappointed with your purchase.
Please be assured that MyOrigines only sells genuine products sourced directly from official brands and authorized distributors. We do not sell counterfeit or duplicate products.
As fragrance performance can vary depending on several factors such as skin type, storage conditions or even formulation changes made by the brand, we would like to investigate your case further.
To do so, please contact our Customer Service and provide your order number. We will be happy to review your request and assist you with the appropriate solution. You can reach us at info@my-origines.com or by phone on 02 00 97 00 15 (Monday to Saturday, 8am to 7pm). You can also use the virtual assistant available on our website, which may help you with your request.
We sincerely hope to have the opportunity to restore your confidence in MyOrigines.
Kind regards,
The MyOrigines Team
Fab value for money on all items
Fab value for money on all items, especially perfume and highly recommended as goods always arrive quicker than expected
25 June 2026
Terrible customer service
Terrible customer service. I wanted to return a perfume that I bought that was £80. After looking at return costs because they're based in Spain it was going to cost me £40 to get through customs as well as shipping costs as they do dodgy decelerations to clear on their side. Refused to help out and simply hung up the phone. I wouldn't recommend buying from this company ever
6 July 2026
Unprompted review
Reply from MyOrigines
Dear Customer,
Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not meet your expectations.
As stated in our Terms and Conditions of Sale, the cost of returning a product under the right of withdrawal is the responsibility of the customer. Unfortunately, we are unable to cover return shipping costs or any customs charges that may apply.
If you have any questions regarding your return, our Customer Service team remains available at info@my-origines.com or by phone on 02 00 97 00 15 (Monday to Saturday, 8am to 7pm). You can also use the virtual assistant available on our website, which may assist you with your request.
We sincerely apologize if our service did not meet your expectations and thank you for your feedback.
The MyOrigines Team
Never ever order from here
Never ever order from here. They are the biggest scammers. They sent 1 item missing in my order bundle and didn’t believe me because I could not send the photo of the parcel with the shipping label. I threw away the package with the label after getting the items out. I didn’t claim that I didn’t get the package but I have been claiming I am missing an item. I did send the photo of all the other items. Apparently this is the new way of ripping people off. Losing 34 eur will not make me poor but this kind of behaviour is really really a huge shame.
14 June 2026
Reply from MyOrigines
Dear Customer,
Thank you for taking the time to share your experience. We are sorry to hear that your order did not meet your expectations.
Following your claim, our Customer Service team requested the documents required to investigate the missing item. Unfortunately, we have not yet received all of the necessary documents to process your claim.
We kindly invite you to contact our Customer Service team at info@my-origines.com or by phone on 02 00 97 00 15 (Monday to Saturday, 8am to 7pm), so that we can assist you in completing your file. You can also use the virtual assistant available on our website, which may help guide you through the process.
We sincerely apologize for the inconvenience and remain committed to resolving your request as quickly as possible.
The MyOrigines Team
Parcel said it was delivered on 22nd
Parcel said it was delivered on 22nd, but nothing was received.
22 June 2026
Unprompted review
Reply from MyOrigines
Dear Customer,
Thank you for taking the time to share your experience. We are sorry to hear that you have not received your parcel.
In order to investigate your case and provide you with the appropriate assistance, we kindly ask you to contact our Customer Service team with your order number. You can reach us at info@my-origines.com or by phone on 02 00 97 00 15 (Monday to Saturday, 8am to 7pm). You can also use the virtual assistant available on our website, which may help you with your request.
We sincerely apologize for the inconvenience and look forward to helping you resolve this matter as quickly as possible.
The MyOrigines Team
Good 1st experience
I had regular updates of where my parcel was & it arrived well packaged.
25 June 2026
Wonderful Company!!
My Origines is an Absolutely Fantastic company!!
Fast delivery even though coming from another country.
Plus Excellent Discounted Fragrances
Will always order from here!!
Plus Beautiful packaging!!
28 June 2026
Fantastic service
Fantastic service, excellent product, prompt delivery.
Highly recommended
28 June 2026
Excellent service 👏
Fabulous speedy service with great price products. Highly recommended company! 10/10
25 June 2026
Reply from MyOrigines
Hello,
Thank you so much for taking the time to share your experience.
We are delighted to hear that you were satisfied with our fast service, competitive prices, and the quality of our products. Your recommendation means a great deal to us and motivates our team to continue providing the best possible shopping experience.
If you ever have any questions, our Customer Service team is available at info@my-origines.com or by phone on 02 00 97 00 15 (Monday to Saturday, 8am to 7pm). You can also use our virtual assistant available on our website for quick assistance.
Kind regards,
The MyOrigines Team
Very happy with the goods I purchase…
Very happy with the goods I purchase from MyOrigines. I make an order every month or two and the goods are dispatched quickly, arrive quite quickly and everything is packed perfectly. I would recommend buying from them as they very good value for French pharmacy brands compared to buying in the UK. I like that you have a no samples option at checkout, so if you are allergic to fragrance you don't have a scented parcel from the perfume sachets they include.
19 June 2026
I have just received an email stating…
I have just received an email stating my parcel was delivered today at 9.41am I have checked everywhere outside and it isn't there. Adelivery was attempted yesterday at 12.42pm and wasn't left as I was out and said it would be delivered next working day so thought that would be Monday I have been out all day since 9am and people walk past my house to the shops so it would have been seen! I have been waiting for this since 24th June the value of order was over £150 I need to know where it was delivered to I am so upset I placed an oder for a friend and she received it safely within a week please get back to me ASAP order number MO20004962718 TRACK NUMBER XM027818345GB BARBARA BAKER
I have just seen the photo where it was delivered to it is nit my house somebody else has signed for it it is a yellow brick house mine is red brick with a white door I have a green door a door also it has a garage with white door I do not have a garage it is now stating it was delivered lunchtime and not 9.41am
4 July 2026
Unprompted review
Reply from MyOrigines
Dear Barbara,
Thank you for taking the time to share your experience. We are truly sorry to hear about the difficulties you have encountered with the delivery of your order.
According to our carrier's tracking information, your parcel was marked as delivered on 4 July. Following this update, our Customer Service team sent you an email providing you with the proof of delivery.
As you have indicated that the delivery location shown on the proof of delivery does not match your address, we kindly invite you to reply to our email so that we can continue investigating your case with the carrier. We are committed to assisting you until this matter is resolved.
Should you need any further assistance, please contact our Customer Service team at info@my-origines.com or by phone on 02 00 97 00 15 (Monday to Saturday, 8am to 7pm). You can also use the virtual assistant available on our website, which may help answer your questions.
Please accept our sincere apologies for the inconvenience caused.
The MyOrigines Team
Very happy with my order
Very happy with my order. Will definitely order again. Good prices and seems also genuine products. The delivery was quick. Thank you
26 June 2026
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