Everything great from ordering to delivery , chair as described , easy to assemble, very comfortable for my 87 year old mother and fab height for her only being 5 ft 2.5 inches her feet are able to to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great choice and easy to order. Very helpful staff. I am so happy with my dining table and chairs. It looks perfect in my dining area. The delivery was exceptional and assembly quick. I would defini... See more
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Beautiful furniture with a wide selection. Ordered dining set in walnut with six chairs. Really elegant and stylish. The set looks beautifull. I am delighted with the choice, style and so well mad... See more
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Brilliant customer service! Ordered some dining chairs, changed my mind 2 days before delivery was scheduled, called to change order to different chairs, couldn't be more helpful. Refund in bank fo... See more
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Company details
Written by the company
We’re passionate about luxury, high quality products and good customer service all at sensible prices, but if you feel we come up short on these aims, please talk to us and we’ll do our best to resolve your issue quickly. We scour the globe sourcing products offering best value to our customers. We won’t compromise quality for price. We’re very proud of our own upholstery team. Long Eaton has long been the heart of the UK upholstery industry and this heritage means we get to work with the best craftsmen in the business. We deliver most items within 2 working days, but heavier and bespoke ones can take a bit longer. We include delivery in the price for mainland UK, but if you wish to collect, we’ll discount your order. We aim to respond to any queries the same day, usually within a couple of hours. We hope you’ll enjoy shopping with us.
Contact info
1 Mark Street, Sandiacre, NG10 5AD, Nottingham, United Kingdom
- 0800 092 1636
- CustomerService@my-furniture.co.uk
- my-furniture.com
4.6
Excellent
13K reviews
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Got free next day delivery
Got free next day delivery, great chairs at a reasonable price, will definitely use again 😀
15 April 2026
Unprompted review
Reply from My Furniture UK
We’re pleased to hear you’re happy with the chairs, the value and the quick delivery. We look forward to welcoming you back again.
Reply from My Furniture UK
We’re pleased to hear you had a positive experience with our customer service team and that the delivery team looked after you as well. Thank you for your feedback.
Really good company to work with
Really good company to work with. Quick delievery and on time, the quality of the chairs I bought were excellent, even better than I expected. Really good value, they look far more expensive than they were. In fact the photographs did not do them justice.
The two men that delievered the goods were so helpful and quick. They were really friendly and could not do enough. Highly recomend this company.
27 March 2026
Reply from My Furniture UK
We’re delighted to hear you’re pleased with the chairs and that they exceeded your expectations, especially compared to the photographs.
It’s also great to know the delivery was prompt and that our delivery team were helpful and friendly.
Thank you for your kind recommendation, we truly appreciate your feedback.
Really poor customer service after my…
Really poor customer service after my chairs arrived damaged . They would not agree to the fabric stains. Poor responses and added stress . Turned an exciting purchase into a nightmare . Do not buy from this site !
27 March 2026
Reply from My Furniture UK
We’re sorry to read your review and would like to clarify the situation.
After reviewing the photos provided, we were unfortunately unable to identify the stains mentioned. Nevertheless, as a gesture of goodwill we offered compensation for the concern raised on one chair.
When this was declined, we also offered the option to return the full order for a refund, with the items safely packaged for collection as per our standard returns process.
We remain happy to proceed with either of the options offered.
Highly recommend this online store
2 April 2026
Reply from My Furniture UK
We’re delighted to hear you would recommend our store. Thank you for your feedback.
Great product
Great product, good price, rapid delivery and helpful customer service. Thank you.
2 April 2026
Reply from My Furniture UK
We’re pleased to hear you’re happy with the product, value and delivery, and that our team could assist you. We appreciate your feedback.
I rated you high because it is easy to…
I rated you high because it is easy to shop on ur website, and when I asked my furniture to cancel my order, it straight forward and easy.
I have confidence buying and recommending my furniture to anyone. Also having to have someone to talk with on telephone when I was having little problem online was the best...
1 April 2026
Reply from My Furniture UK
We’re pleased to hear you found the website easy to use and that our team could assist you quickly when you needed help. It’s also great to know the cancellation process was straightforward.
We really appreciate your confidence in recommending My Furniture, and if there’s ever anything we can do to make your experience a full 5-star one next time, please let us know.
My order arrived damaged
My order arrived damaged, but My Furniture, resolved the issue quickly and professionally. They arranged an exchange and collected the damaged item without any hassle. Customer service was excellent — they contacted me by email and phone to make sure everything was sorted. I’m very happy with the service.”
31 March 2026
Reply from My Furniture UK
We’re pleased to hear our team was able to resolve the issue quickly and that the exchange process was smooth for you. It’s great to know you were happy with the support provided. Thank you for your feedback.
Fantastic company
Fantastic company. Furniture so well made. Prompt delivery and well packaged. Always delighted when goods delivered.
First class
29 March 2026
Reply from My Furniture UK
Fantastic company. Furniture so well made. Prompt delivery and well packaged. Always delighted when goods delivered.
The delivery was great and on time
The delivery was great and on time. The lamp was packaged so well there wasn’t any chance of it being damaged
22 March 2026
Reply from My Furniture UK
We’re glad to hear the delivery arrived on time and that the lamp reached you safely. It’s great to know the packaging did its job. Thank you for your feedback.
Amazing prices! fantastic range furniture! Great customer service
Excellent customer service your custom is appreciated!
Great prices!
Amazing range of beautiful furniture and products!
Simple and easy purchasing process!
Majority of items are stocked with a quick delivery
My 1st go to
20 March 2026
Reply from My Furniture UK
We’re delighted to hear you had such a positive experience with our service, pricing and range of furniture. It’s great to know the ordering process was simple and that we’ve become your first place to look. We truly appreciate your feedback.
Very well made sofas totally satisfied.
28 March 2026
Reply from My Furniture UK
We’re delighted to hear you’re pleased with the sofas and their quality. Thank you for sharing your feedback.
Customer service
Recieved dining chairs , leg screws keeps coming off and pin came off the chair. Company told me to use super glue to glue the pin back on and for the leg screws at end , don't pull chairs too much for is fiction against the floor ???
I have a bad shoulder and not able to lift chair out everytime I want need to sit lol
Come collection dates after a good few month , van broke down in morning and I wasn't inform until I message in and inform me will be Thursday?? Took my dayoff for this collection , am not going to take another day for that .
Point is , this company is so appalling , solutions of gluing your chairs , shocking ! They don't even deserve a 1 star in my opinion with this company
7 April 2026
Unprompted review
Reply from My Furniture UK
We’re sorry to read your review and would like to clarify the situation.
A card dispute has been raised requesting a full refund, while the chairs remain in the customer’s possession. At the same time, the customer has declined to make the items available for collection or to leave them with a neighbour or friend so they can be returned.
This means the items are still with the customer while a refund has been requested through the bank. As per standard procedure, a refund can only be processed once the items have been returned to us.
We remain willing to resolve the matter and arrange collection as soon as the chairs are made available for return.
Mirrored floating shelve
I bought this as a Mother’s Day gift for my mum. It arrived on time, was easy to fit, and looks amazing. She’s very happy with it, and so am I.
15 March 2026
Reply from My Furniture UK
Thank you for your review. We’re delighted to hear the shelf arrived on time, was easy to fit and made such a lovely Mother’s Day gift. We’re so pleased your mum is happy with it.
Reply from My Furniture UK
Thank you for your review. We’re pleased to hear you’re happy with the chairs, the quality and the quick delivery.
Reply from My Furniture UK
Thank you for your comment. We’re delighted to hear you’re happy with the quality and the service.
Great service
Great service. Was so nice to be able to call and speak to an actual person who was able to answer my enquiry quickly and politely. Would recommend
26 March 2026
Reply from My Furniture UK
Thank you for your review. We’re pleased to hear our team could assist you quickly and that you had a positive experience speaking with us. It’s always nice to be able to help directly. We appreciate your recommendation.
Very quick delivery and bar stools good…
Very quick delivery and bar stools good quality and easy to assemble.
26 March 2026
Reply from My Furniture UK
We’re glad to hear the bar stools arrived quickly and that you’re happy with the quality and easy assembly. We appreciate your feedback.
Reply from My Furniture UK
Thank you for your review. We’re pleased to hear you’re happy with the quality and sturdiness of the item.
Very professional 👍👍👍
23 March 2026
Reply from My Furniture UK
Thank you for your review. We’re pleased to hear you had a professional experience with our team 👍
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