MusicTeachers.co.uk Reviews 

236
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and patient teachers who create a supportive, welcoming, and engaging learning environment for students of all ages and skill levels. People also highlight the user-friendly website, excellent communication, and seamless booking process that makes organizing lessons simple and stress-free. Some reviewers were not happy with additional service fees or platform pricing structures. Consumers occasionally mentioned minor concerns regarding website navigation details or wanting extra features like favorite buttons to easily find preferred tutors. Overall, past users strongly recommend the service for connecting with professional music instructors.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting the exceptional patience, knowledge,... See more

User experience

People report positive experiences with user_experience, highlighting that the platform is easy to navigate,... See more

Service

Users describe positive interactions with service, highlighting how easy and seamless it is to start learning... See more

Booking process

Reviewers highlight positive aspects of the booking process, noting that scheduling sessions and... See more

Website

Consumers find the website to be an extremely positive and user-friendly platform for booking lessons online.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found Simon to be very patient and polite. His professional approach to our 13 year old son is why I can recommend his guitar lessons. Simon also demonstrates very good communication, he always re... See more

Rated 5 out of 5 stars

I have recently become a member of Music teachers .co.uk as a teacher of singing. I have been a professional singer and teacher for over 30 years, and I'm so impressed. Firstly by the ease of usin... See more

Rated 5 out of 5 stars

We have a really good piano teacher (Joel). We have been having lessons for 18 months or so. My son says he’s a really good teacher and explains everything well. My son recently achieved his grade 1 i... See more

Rated 5 out of 5 stars

I cannot rate music teachers highly enough. Their administration is consistently excellent and very caring. Their music platform and teacher quality is great and the sound quality online is the best I... See more


Company details

  1. Music Instructor
  2. Online Marketplace
  3. Private Tutor

Written by the company

MusicTeachers.co.uk is an online music education platform. We connect students of any age, ability and instrument with professional music teachers, for lessons in-person or online.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

236 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(236)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Negative experience with the teacher…

Negative experience with the teacher Alex, he took months to respond to me so I ended up contacting the Support team (who's extremely quick and helpful) and getting a refund. The two lessons I bought were supposed to be a gift to my partner but she did only one lesson because the teacher was ignoring us.

10 September 2025
Unprompted review
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Lara - Thank you for sharing your experience. We’re sorry this happened — waiting so long for a response, especially when the lessons were meant as a gift, must have been very frustrating.

We’re glad our support team was able to step in quickly and arrange a refund once we were aware of the situation. Teachers on the platform manage their own availability and messages, but when something like this happens we do our best to put things right.

Thanks to the extensive vetting we carry out before teachers join the platform, experiences like this are fortunately very rare but for your wait and frustration on this occasion we can only apologise.

Rated 5 out of 5 stars

My daughter has been taking lessons…

My daughter has been taking lessons with Hector, and the change has been incredible. He is so good with kids—patient, fun, and knows exactly when to push and when to praise. My daughter actually practices without being reminded now because Hector makes it so enjoyable. We are so happy we found him.

5 March 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Thank you for your review. It’s wonderful to hear how much your daughter is enjoying her lessons with Hector, and that her confidence and motivation to practice have grown. Teachers who balance encouragement with the right level of challenge can make a lasting difference, especially for younger students starting their musical journey.

We’re really pleased you found a great fit on the platform.

Rated 5 out of 5 stars

Excellent communication and clear instructions

Excellent communication, all clearly explained.
Very easy to find our singing teacher, book and pay.
Susie was absolutely brilliant and my daughter loved the lesson with her.
Definitely will book again.
Highly recommend this company

4 March 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Thank you so much for taking the time to share your experience. It’s great to hear the process of finding, booking and paying for a teacher was clear and straightforward, and that your daughter enjoyed her lesson with Susie. We’re glad the experience got off to such a positive start.

We wish your daughter many happy lessons ahead.

Rated 5 out of 5 stars

The music teacher was patient and friendly

The music teacher was patient and friendly which encouraged my child with their learning and engagement

3 March 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Thank you very much for your kind review. We’re very pleased to hear that the teacher’s patient and friendly approach helped your child feel encouraged and engaged in their learning.

It’s always wonderful to see students enjoying their musical journey. We wish your child every success with their lessons.

Rated 5 out of 5 stars

Simple, seamless and successful

So simple to find a teacher and discuss suitable needs and class requirements. And we’ve found teacher our kid really responds to.

3 March 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Thank you very much indeed for taking the time to leave this review. Simple and seamless is what we strive for and I'm extremely pleased this was your experience of finding a teacher through the platform. Wishing you a great journey ahead, Alex.

Rated 5 out of 5 stars

A Simple Way to Find a Great Music Teacher

The process of finding a music teacher that is compatible with skill level and instrument is straightforward and simple.

1 March 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Thank you very much indeed for leaving this review and I'm very pleased you were able to find a teacher who meets your needs. The search area includes filters for things like age, ability and scheduling and I'm pleased you were able to make use of them so successfully.

Rated 5 out of 5 stars

An excellent platform run by excellent people

I'm a piano/composition teacher currently on the MusicTeachers platform and I'm always impressed by the people who work their. Everyone I've spoked to from Alex to James have been exemplary. Patient, courteous, thoughtful, kind and well spoken.

Likewise the service they provide is highly valuable for a music teacher such as myself. They connect me with students who I am precisely looking for and keep it all organised for me.

But ultimately, they are good people. And that, for me, is what matters most. It's why I keep using them and why I'm writing this review.

Keep on shining.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

My son has been having lessons with…

My son has been having weekly lessons with Louis in preparation for college in September, we are very happy with the way he is being taught as Louis is patient, knowledgeable and has gone the extra mile with working on specific areas that he needs to begin the course. Highly recommended!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience so Far... Thoroughly recommend

Easy to use service and piano teacher contacted me directly within hours. Having now had 3 lessons so glad to have started with Katy. I have no experience and Katy is so encouraging. Loving the lessons so far and the time flies. Even enjoying my homework!

I definitely would recommend Musicteachers having thought I would never learn to play.

9 February 2026
Rated 5 out of 5 stars

My teacher Katy is excellent

My teacher Katy is excellent. She’s mindful of how to improve and develop my breathing techniques/skills. She’s very helpful.

14 February 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Thank you very much for taking the time to leave this review. Very pleased you have found a teacher with whom you resonate with.

Rated 1 out of 5 stars

Extortionate Fees

Teacher was lovely. The website is not. Double charging me for fees and a £40 fee for setting up an arrangement with a teacher is extortionate.

7 February 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Thank you for sharing your experience.

We’re pleased to hear you found your teacher lovely. Teachers on the platform set their own lesson rates, including any travel adjustments where lessons take place at home. Lessons are booked and paid for through the platform, and the total cost — including the platform’s service fee — is shown before checkout rather than charged separately.

Many teachers use lesson blocks to reduce the cost of ongoing tuition, which can make a single first lesson appear higher when booked on its own. We have introduced a dedicated trial lesson option to make first meetings more accessible. As this is a newer feature, not all teachers are yet using it for initial lessons, which may explain the difference you experienced.

We continue working with teachers to ensure first lessons feel clear and fair from the outset.

– Alex

Rated 5 out of 5 stars

Excellent!

Excellent! The customer service is second to none and my clarinet teacher is brilliant.

13 February 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Hi,

Thank you for your kind words. We’re pleased to hear you’ve had such a positive experience with our support team, and that your clarinet lessons are going so well.

It’s great to know the platform is supporting your learning.
- Alex.

Rated 5 out of 5 stars

Amazing tutor on MusicTeachers UK

Our tutor was so nice and patient with my 4 years old. And I love his method of teaching/coaching.

12 February 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Thank you for your kind words.

It’s great to hear your child is enjoying lessons and that the teaching approach feels supportive and effective. Teachers on the platform set their own methods, so it’s lovely to see that match working so well for you.

Wishing you both continued progress and enjoyment.

— Alex

Rated 5 out of 5 stars

Excellent

Excellent, so helpful, highly recommend, very professional, will be booking a lot more slots.

13 February 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Thank you for your review.

We’re really pleased to hear you found the experience helpful and professional, and that you’ll be booking more lessons. That’s exactly what we hope for when students connect with teachers on the platform.

- Alex

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