MusicTeachers.co.uk Reviews 

235
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and patient teachers who create a supportive, welcoming, and engaging learning environment for students of all ages and skill levels. People also highlight the user-friendly website, excellent communication, and seamless booking process that makes organizing lessons simple and stress-free. Some reviewers were not happy with additional service fees or platform pricing structures. Consumers occasionally mentioned minor concerns regarding website navigation details or wanting extra features like favorite buttons to easily find preferred tutors. Overall, past users strongly recommend the service for connecting with professional music instructors.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting the exceptional patience, knowledge,... See more

User experience

People report positive experiences with user_experience, highlighting that the platform is easy to navigate,... See more

Service

Users describe positive interactions with service, highlighting how easy and seamless it is to start learning... See more

Booking process

Reviewers highlight positive aspects of the booking process, noting that scheduling sessions and... See more

Website

Consumers find the website to be an extremely positive and user-friendly platform for booking lessons online.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found Simon to be very patient and polite. His professional approach to our 13 year old son is why I can recommend his guitar lessons. Simon also demonstrates very good communication, he always re... See more

Rated 5 out of 5 stars

I have recently become a member of Music teachers .co.uk as a teacher of singing. I have been a professional singer and teacher for over 30 years, and I'm so impressed. Firstly by the ease of usin... See more

Rated 5 out of 5 stars

We have a really good piano teacher (Joel). We have been having lessons for 18 months or so. My son says he’s a really good teacher and explains everything well. My son recently achieved his grade 1 i... See more

Rated 5 out of 5 stars

I cannot rate music teachers highly enough. Their administration is consistently excellent and very caring. Their music platform and teacher quality is great and the sound quality online is the best I... See more


Company details

  1. Music Instructor
  2. Online Marketplace
  3. Private Tutor

Written by the company

MusicTeachers.co.uk is an online music education platform. We connect students of any age, ability and instrument with professional music teachers, for lessons in-person or online.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

235 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(235)

172 reviews in the last 12 months

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Rated 3 out of 5 stars

Payment via apple pay didn’t accept…

Payment via apple pay didn’t accept amex but when you put card details in - it will take amex. So frustrating

14 April 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Thank you very much for sharing your experience.

We understand how frustrating it is when a payment method doesn’t work as expected - I'm sorry you experienced this.

We’re currently seeing some issues with Amex cards, and our technical team is working to resolve this as quickly as possible. I’m sorry for the frustration caused.

Across the platform, most payments complete without issue, which is why this is something we’re taking seriously and working to resolve.

Thanks again for your feedback — it helps us improve.

Rated 5 out of 5 stars

Callum fully understood my learning…

Callum fully understood my learning needs and fullfilled what i wanted from him

7 April 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Thanks for taking the time to share your positive experience with this review.

It’s great to hear your teacher understood what you were looking for and tailored the lesson to your needs — that kind of alignment can make a real difference to progress and makes the learning feel very personal; just as teaching and learning one-to-one should feel.

I wish you every success on your musical journey,

Alex.

Rated 5 out of 5 stars

I had a very good experience

I had a very good experience. I wanted to have a session before my grading and I found a very experienced teacher, Joel was very professional and quick to tell me what I need to be prepared.

5 April 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Samira,

Thanks for your review.

It’s great to hear you were able to find a teacher quickly ahead of your exam and get clear, focused guidance on what to prepare — that kind of support can make a real difference.

I hope you will be pleased with your results!

Best wishes,

Alex.

Rated 5 out of 5 stars

Rachel is absolutely lovely

Rachel is absolutely lovely, clearly knows her piano. I’m currently having piano lessons with her and really enjoying the experience. Superstar teacher
Jonathon

2 April 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Jonathon,

Thanks very much for your review.

It’s great to hear you’re enjoying your lessons and learning with confidence — that kind of experience can make all the difference.

Very pleased you’ve found a superstar :)

With very best wishes,

Alex.

Rated 5 out of 5 stars

First Class service with expertise from…

First Class service with expertise from teachers, great communication ****

7 April 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Thanks for your review.

It’s great to hear the lessons felt smooth and well supported, with clear communication throughout.

This is just the kind of experience we try and create on the platform.

Thanks again for your feedback and I wish you every success with your learning.

Best wishes,

Alex.

Rated 4 out of 5 stars

SMS Notifications and Teacher Levels

Before anything else, the majority of the time I've been very satisfied as a tutor with how MusicTeachers is run, and the good points far outweigh the bad.

However, I'm disappointed that I rarely receive texts from the company when a new prospective client messages. We're promised this notification every time a new pupil messages, and if I don't get the notification, I'm unable to respond to messages as quickly as I'd like. Only about 1 time out of 5 do I get a text alert when I receive a message from a new pupil.

Also, I noticed that there was no pay increase when I moved to 'Gold' level. I saw in the explanation notes that instead the pupil fee decreases. This seems unfair to me, and MusicTeachers suggest I instead put my prices up. I increased my prices unilaterally a few months earlier, and I can't do it again. As far as I can see, there's no reward at all for the tutor when they move up a level, and unless I've got something wrong, this takes away any incentive for moving to the new level.

20 March 2026
Unprompted review
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Hi Peter - thanks as always for your feedback on the platform - really appreciated.

On SMS notifications, we’ve checked delivery on our side and can see that messages are being 'sent', but in some cases mobile networks are filtering them before they reach your phone. This is something we’re seeing more widely as spam controls have tightened. We’re actively testing ways to improve reliability, as we know how valuable SMS notifications are. One recommendation; take a look at enabling push notifications from within your email client for MusicTeachers - some teachers have been able to replicate the 'ping' in this way.

On membership levels, what remains unchanged is our commitment to rewarding teachers for their success on the platform — and congratulations on reaching Gold level.

Platform fee reductions apply automatically to groups, lesson offers and trial lessons. For lesson blocks, teachers can increase their fees by 1.5%, which allows your income to increase without raising prices for students.

Thanks again for taking the time to share this feedback.

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