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MusicStack Reviews 1,394

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TrustScore 5 out of 5

4.8

Music Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product quality, often highlighting the availability of rare and hard-to-find items. Many people appreciate the efficient service, noting quick order processing and good communication. The website is also commended for being easy to use, making the overall purchasing experience smooth and pleasant for consumers. However, some customers also noted occasional issues with order accuracy, with a few instances of receiving incorrect items. There were also some concerns regarding product grading, with a small number of reviewers feeling that the condition of received items did not always match the description.

What people talk about most

Product

People report positive experiences with the product. Customers often praise finding rare and hard-to-find... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent condition of items,... See more

Service

Clients share positive opinions on service, consistently highlighting its speed and efficiency. Many... See more

Order

Consumers find order to be positive. Many customers received exactly what they ordered, with some praising... See more

Website

Customers had positive experiences with the website. Many found it easy to use and navigate, with a smooth... See more

Based on these reviews

Rated 5 out of 5 stars

Great site to purchase Vinyl! Many different vendors to choose from. If you choose a particular record from a vendor, it then allows you to search their inventory specifically. It saves you shippin... See more

Rated 5 out of 5 stars

I ordered two CDs from two different sellers in two different countries. I was a little concerned with no tracking, but both CDs arrived well packaged in mint condition as advertised and within the es... See more

Company replied

Rated 5 out of 5 stars

Only just heard of this site 2 weeks ago. Ordered one single . Although seller took a lot longer than expected to confirm the order it was eventually sent and I was pleased with the condition.... See more

Rated 5 out of 5 stars

I ordered a 1977 (48 year old) vinyl album it arrived in near perfect condition and plays perfectly. The postage and cost were reasonable. Thanks guys, will be ordering all my album through you first.... See more

Company replied

Company details

  1. Music Store
  2. Hobby Store

Information provided by various external sources

Marketplace for buying and selling vinyl records and CDs.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Item arrived in Australia is good time.

Item arrived in Australia is good time, well packed and the item was as described. Very good condition considering it was made in 1982.

3 September 2025
Unprompted review
MusicStack logo

Reply from MusicStack

So glad we could help you get this oldie and in such good condition. Thanks for using our platform.

Rated 5 out of 5 stars

Thank you Record Cellar

Thank you Record Cellar, great service from the very beginning, exactly as you say "hassle free", delivery was quicker than expected and very well packaged.
Much appreciated.

18 August 2025
Unprompted review
MusicStack logo

Reply from MusicStack

So glad you had a good experience with Record Cellar. They are indeed very good at what they do and know how to treat their customer right. Thanks for your business.

Rated 5 out of 5 stars

A CD I didn't find in stereo anywhere else.

A CD I didn't find in stereo anywhere else, even in the US.
A great purchase, because of the beauty of the musical arrangements and the stereophonic vividness.

Purchase date: 07/05/2025

5 July 2025
Unprompted review
MusicStack logo

Reply from MusicStack

Glad we could help you find what you were looking for!

Rated 5 out of 5 stars

The record store was from oyster bay…

The record store was from oyster bay new york.sale was outstanding with cd set and shipping in record time.Will use musicstack more often and is safe as far as buying and payment [Paypal].

5 June 2025
Unprompted review
MusicStack logo

Reply from MusicStack

Glad you had a good transaction. Thanks for the great review and knowing you will use my service again.

Rated 5 out of 5 stars

I’ve been using music stack for rare…

I’ve been using music stack for rare discs since the 90s when they were Netsounds They have always delivered at the best price irrespective of seller country Thank you

16 June 2025
Unprompted review
MusicStack logo

Reply from MusicStack

Thanks so much for sticking with me over the decades! Means a lot.

Rated 4 out of 5 stars

Good value for the price

My order arrived in good time, intact and after listening to my CD, it sounded pretty good. No scratches or issues with casing. And very cost effective for the product that I received.

2 June 2025
Unprompted review
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Reply from MusicStack

Glad to hear you are happy with your order! thanks for the review.

Rated 4 out of 5 stars

Product and Website review

Johnny Russell- Chained LP- Excellent
Johnny Cash - Children - 45- Excellent
Little David Wilkins - Is Everybody Ready - 45 - Very Good
Roger Miller - Golden Hits LP - Poor
I am happy with the top 3 records, but not the Roger Miller LP.
Info described it as professionally cleaned and VG.
All I can figure is the cleaning method scratched the record significantly.
As far as my experience on the web site.
It was very good and easy to navigate.

10 June 2025
Unprompted review
MusicStack logo

Reply from MusicStack

Thanks for the great review!

Rated 5 out of 5 stars

I found it easy to order the CD I was…

I found it easy to order the CD I was after, especially as both my husband and I are technology challenged.
I love the CD I purchased.

2 June 2025
Unprompted review
MusicStack logo

Reply from MusicStack

Thanks for the great review!

Rated 5 out of 5 stars

The website was easy to navigate…

The website was easy to navigate through and once I found what I was looking for, the purchase process was easy.
Good communication between me and the seller for the delivery time.
I would buy through music stack again.

22 May 2025
Unprompted review
MusicStack logo

Reply from MusicStack

Thanks for the great review! see you again next time!

Rated 5 out of 5 stars

I ordered a 1977 (48 year old) vinyl…

I ordered a 1977 (48 year old) vinyl album it arrived in near perfect condition and plays perfectly. The postage and cost were reasonable. Thanks guys, will be ordering all my album through you first.

5 May 2025
Unprompted review
MusicStack logo

Reply from MusicStack

Thanks for the great review. So glad we could help you find such an oldie!

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