Murphy Home Reviews 

36,949
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 5,692 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly staff, especially the delivery teams, who are often highlighted for their efficiency and helpfulness. People frequently mention the excellent communication throughout the process, from initial queries to delivery updates. The delivery service is widely appreciated for being prompt, careful, and often including assembly and removal of old items or packaging. Reviewers are also very satisfied with the product quality and the company's effective resolution of any issues, noting quick repairs and replacements. The overall service, from sales to post-delivery support, is frequently described as exceptional, making the entire experience smooth and pleasant for consumers.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, frequently highlighting their professionalism,... See more

Delivery service

Consumers find delivery service to be positive, with many praising the promptness and efficiency of the... See more

Service

Users describe positive interactions with service, consistently highlighting the professionalism, efficiency,... See more

Product

People report positive experiences with the product, expressing delight with their new sofas, armchairs, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Could not be happier with my experiences with Murphy Home, all aspects have been a learning experience on how customers should be treated. From the sales to the support and especially the delivery guy... See more

Company replied

Rated 5 out of 5 stars

Iris was very helpful and friendly when I placed an order online. Provided prompt updates and help with organising a suitable delivery date.Very happy that she also took some photos of the furniture a... See more

Company replied

Rated 5 out of 5 stars

My recliner chair mechanism broke, I called to the shop to see if I could get a replacement, staff were very helpful, gave me an email address and a few mins after email was sent I got a reply to say... See more

Company replied

Rated 5 out of 5 stars

As always Michael Murphys New Ross staff were as professional as ever. With help from the staff I ordered a new mattress, paid a deposit. When paying balance I was given numerous dates for delivery a... See more

Company replied


Company details

  1. #1 of 23 best companies in Furniture Store

Written by the company

Established in 1974, Murphy Home (previously Michael Murphy Home Furnishing) is Ireland’s leading independent, family-owned furniture retailer. With six stores nationwide and a strong, award-winning online presence, Murphy Home offers a curated range of quality furniture and home accessories designed to bring style and comfort to Irish homes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

37K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(36,949)

5,642 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Barry and Arran were very professional

Barry and Arran were very professional, helpful and efficient. In, out and gone in a flash but not before checking if there was anything else they could do for us.

24 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Thanks to Barry and Arran we received…

Thanks to Barry and Arran we received our furniture promptly by this delivery service and they made sure everything was in order for us.
Highly recommend

24 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Delivery

Rory, Cezary and Martin did a great job. Very efficient.

24 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Home delivery

They arrived exactly when they said they would.

24 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Best place to buy furniture!

Phantastic service, super fast and very efficient but also very friendly delivery service .

24 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Tadhg and Shane were very reliable…

Tadhg and Shane were very reliable arrived on time and removed all packaging from my delivery

24 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Sean and Alan were absolutely class

Sean and Alan were absolutely class - quick, secure and friendly. Couldn’t ask for more!

24 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Paul & Bernard delivered our sofa today…

Paul & Bernard delivered our sofa today and they couldn't have been more helpful and professional. They were extremely careful taking the furniture in and also took away all pf the packaging. We had an allround great service and we are over the moon with our new sofa and armchair. Highly recommend

24 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

New Sofa

Ordered a sofa a couple of weeks ago and everything was straight forward, delivered earlier than expected which we were happy about.. Paul and Bernard delivered it this morning, fast and efficient, nice to deal with and made sure there was no rubbish left.

24 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Delivery Team. We hope to see you again soon. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Seamless Delivery

Received my new mattress this morning - delivered by Cezary and Rory. Top quality service from start to finish. I had the standard two hour window of when to expect them but they messaged closer to the time to let me know when to expect them which was greatly appreciated. They were very very professional and took care with the freshly painted walls.

23 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Delivery Team. We hope to see you again soon. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Tadgh and Shane were wonderful

Tadgh and Shane were wonderful, had a great experience. Will definitely order from here again!

23 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Delivery Team. We hope to see you again soon. Kind Regards Murphy Home .

Rated 5 out of 5 stars

Wonderful Service

Wonderful service from Paul in the Airside shop and Paul and Bernard who made the delivery. Thank you. I will definitely be back soon!

21 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Delivery Team. We hope to see you again soon. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Paul and Bernard were very efficient

Paul and Bernard were very efficient, quick and easy, taking away all packaging, ready to sit on our new Sofa within minutes of delivery.

21 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Delivery Team. We hope to see you again soon. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Paul and Bernard were great

Paul and Bernard were great! Really quick and efficient delivery from the lads.

23 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Delivery Team. We hope to see you again soon. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Tadhg and Shane ensured delivery was…

Tadhg and Shane ensured delivery was straightforward and efficient. They built the furniture quickly and kept the room tidy. Great service by Murphy Home!

23 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Delivery Team. We hope to see you again soon. Kind Regards Murphy Home .

Rated 5 out of 5 stars

Tadhg and Shane, Michael Murphy’s.

Tadhg and Shane delivered some items of furniture to us from Michael Murphy’s, Newbridge. They unpacked and placed them where we needed them without any fuss. We were happy with the service they provided.

23 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Murphy Home .

Rated 5 out of 5 stars

Customer Service

My delivery time was booked for this morning. Paul and Bernard came bang on time. They were both courteous and efficient and had my sofa assembled very quickly and took away all packaging. Thanks guys for the excellent service. Loretta

23 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Murphy Home .

Rated 5 out of 5 stars

Excellent work.

Excellent work.

Many thanks

23 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Murphy Home .

Rated 5 out of 5 stars

Shane & Tadhg delivered our bed this…

Shane & Tadhg delivered our bed this morning. They were very friendly & efficient and did a great job.
I would highly recommend Murphy’s

23 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Murphy Home .

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