Murphy Furniture Reviews 

493
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and helpful staff members who make purchasing furniture an easy and pleasant process. Consumers are also very pleased with the high quality of the products and the prompt, efficient delivery service. Some reviewers were not happy with delivery communication or experienced frustrating delays when waiting for their items to arrive. A few people also mentioned occasional issues regarding faulty products or difficulties when trying to resolve problems. Consumers noted that these specific situations made their overall purchasing process less smooth than expected.

What people talk about most

Delivery service

Consumers find delivery service to be efficient, prompt, and generally on schedule. Reviewers frequently... See more

Product

Reviewers highlight positive aspects of product quality, noting that items such as sofas, bed frames, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting the friendly, helpful, and professional... See more

Service

Customers report extremely positive experiences with service from start to finish. Consumers highlight that... See more

Quality

Customers consistently note positive experiences with quality, highlighting comfortable seating, excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service . Had a problem with trapped nerves in my neck . Spoke to Iris in online sales . She recommended some high back sofas that she thought would work . Looked up online picked one that suite... See more

Company replied

Rated 5 out of 5 stars

Ordered 2 beautiful mirrors at fantastic prices, they were delivered a couple of days later and I was of advised of the delivery time and they arrived on schedule to Dundalk on Monday morning, 2 love... See more

Company replied

Rated 5 out of 5 stars

We bought a reclining 2.5 seater couch and the experience was great! Ordering was really easy, in store staff was helpful. We got emails along the way as we waited for our couch to arrive to the wareh... See more

Company replied

Rated 5 out of 5 stars

Very helpful shop staff and manager contacted by shop staff member by phone. Very accommodating when delivery date had to be changed twice!! Very helpful delivery gentleman who worked around my need... See more

Company replied


Company details

  1. #15 of 24 best companies in Furniture Store
  2. #6 of 10 best companies in Bedroom Furniture Store
  3. #7 of 11 best companies in Garden Furniture Shop
  4. #4 of 4 best companies in Living Room Furniture Store
  5. #4 of 4 best companies in Office Furniture Store
  6. #2 of 2 best companies in Outlet Store

Written by the company

Murphy Furniture is an Irish owned family business, with our head office based in County Wicklow. We have 5 outlets & a fast growing online store. www.murphyfurniture.ie


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

493 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(493)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with . Delivery was pre arranged to suit a time that suited me . Delivery guys were fabulous very neat , meticulous and left everything as I wanted . Top notch service would highly recommend.

12 April 2024
Murphy Furniture logo

Reply from Murphy Furniture

Hi Sean, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Murphys Carlow

We recently bought a 3 and 2 seater couch in the Murphy Furniture Carlow store. All of the staff are extremely helpful and we were very happy with the very short wait time with the couch ready for delivery 2 weeks before expected. We were also delighted to get €100 off in their rebranding sale. The quality of the furniture in the showroom has definitely improved.

24 March 2024
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Fiona, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Elexanc service very good quality love…

Elexanc service very good quality love my kitchen chairs. Thank you very much

10 April 2024
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Reply from Murphy Furniture

Hi Linda, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Efficient always.

14 April 2024
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Emer, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Kyle & Bernard delivered a new bed…

Kyle & Bernard delivered a new bed today, they were very efficient and professional. Thank you for helping me with the old bed, five star service and delighted with the bed .. thanks guys 👍

12 April 2024
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Lorraine, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Top quality goods for a reasonable price

Easy to find what you need on website . Good quality products. Quick delivery

21 March 2024
Murphy Furniture logo

Reply from Murphy Furniture

Hi Joanne, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Good quality

Great item, great delivery time

19 March 2024
Murphy Furniture logo

Reply from Murphy Furniture

Hi Raimonda, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Would highly recommend

Prompt delivery and the drivers were so helpful. Will be shopping again

18 March 2024
Murphy Furniture logo

Reply from Murphy Furniture

Hi Anita, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Absolutely excellent communication from…

Absolutely excellent communication from Murphy furniture. Emails received confirming our purchase and expected delivery date etc. The item was ordered on 11/03/24 and arrived to our home within a week of purchase by courier. Our item of furniture is even nicer than we expected. We are delighted with our purchase. We would definately purchase furniture again from Murphy furniture. Thank you very much.

11 March 2024
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Reply from Murphy Furniture

Hi, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Excellent service.

Excellent service, delivery on time, product securely packaged. The courier kindly delivered my order directly to the apartment. I am very pleased. Thanks a lot

14 February 2024
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Reply from Murphy Furniture

Hi Anzhelika, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Had a very pleasant experience

Had a very pleasant experience. My chair arrived before I expected and is very comfortable.

21 January 2024
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Reply from Murphy Furniture

Hi Breda, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 4 out of 5 stars

Have bought from here before and had a good experience

Delighted with the prices, had some difficulty using my card online which was frustrating but I did eventually order and am looking forward to receiving my armchairs

8 March 2024
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Carol, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great customer service,very helpful

Great customer service,very helpful
Delivered on time

7 March 2024
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Reply from Murphy Furniture

Hi Bernadette, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Quality Products

Easy online purchase.... High Quality products...friendly helpful staff upon collection..I will definitely purchase from Murphy furniture again.

14 February 2024
Murphy Furniture logo

Reply from Murphy Furniture

Hi, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Excellent customer service Carl was…

Excellent customer service Carl was very nice helped me with purchase there was a slight issue but it was dealt with very promptly and im extremely pleased with my kitchen floor lino

5 March 2024
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Arlene, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Overall a good experience I had no…

Overall a good experience I had no issues with Murphy's furniture, the delivery was on time so I'm happy to give 5 stars.

13 February 2024
Murphy Furniture logo

Reply from Murphy Furniture

Hi John, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Very happy 😊

Very happy 😊

19 January 2024
Murphy Furniture logo

Reply from Murphy Furniture

Hi, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Fast delivery and good value.

Delivery was extremely quick and the lads delivering were sound. The bed I purchased was great value and relatively easy to put together. Very happy altogether.

9 February 2024
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Rory, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

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