I really appreciate your help and support. I was able to contact the company and a live support was a le to guide me who I needed to contact, it was a great experience. Kind regards, Julio A Barri... See more
Company replied
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See what reviewers are saying
I had an issue with my trading account which was not allowing me to open a new positions, so I contacted the customer service. Mr Oscar an agent from Mex global customer services was a great help to r... See more
Company replied
Amazing company! always helping me when i need it, they have clear rules, are always correct and theyre support team is amazing, today I was helped by Oscar and he gave me great service with finding t... See more
Company replied
"I am very impressed with MultiBank Group’s customer service. I’d like to specifically thank Mark for his professionalism and incredibly quick responses. He was very helpful and made the whole process... See more
Company replied
Company details
- Alternative Financial Service
- Asset Manager Service
- Cryptocurrency Service
- Gold and Silver Trading Company
- Stock Broker
Written by the company
MultiBank Group, established in California, USA in 2005, is a global leader in financial derivatives, serving over 2 million clients across 100 countries with daily trading volumes exceeding $30 billion. Renowned for its innovative trading solutions, robust regulatory compliance, and exceptional customer service, the Group offers an array of brokerage services and asset management solutions. It is regulated across five continents by 17+ of the most reputable financial authorities globally. The group’s award-winning trading platforms offer up to 500:1 leverage on a diverse range of products, including Forex, Metals, Shares, Commodities, Indices, and Cryptocurrencies. MultiBank Group has received over 80 financial awards recognizing its trading excellence and regulatory compliance. For more information, visit MultiBank Group’s website at multibankfx.com.
Contact info
www.facebook.com/multibankgroup, www.instagram.com/multibank_group/, Dubai, U.A.E.
- 800 203040
- cs@multibankfx.com
- multibankfx.com
Breach of guidelines
Reply from MultiBank Group
Dear Mouza,
We appreciate your feedback! It’s wonderful to hear that you had a quick and smooth experience with our team. Thank you for sharing your positive review, and we look forward to assisting you again in the future.
MultiBank Group
So far so good!
So far so good. Had some online issues, but support agent Ben pointed me in the right direction.
1 December 2025
Unprompted review
Reply from MultiBank Group
Dear James,
Thank you for your feedback. We’re glad our team was able to assist you and provide the support you needed. We appreciate your patience and look forward to providing you with the best possible experience.
MultiBank Group
Great support
1 December 2025
Unprompted review
Reply from MultiBank Group
Dear Client,
Thank you for taking the time to share your feedback. We are delighted to hear that our team was able to provide the support you needed. Your feedback is invaluable, and we remain dedicated to ensuring a positive experience for all our users.
MultiBank Group
Instant replies with very kind and…
Instant replies with very kind and helpful customer service crew.
Agent Oscar is the right person in the right place, cheers to him.
1 December 2025
Unprompted review
Reply from MultiBank Group
Dear Pavonis,
We truly appreciate you taking the time to share your experience. We are pleased to hear that our customer service team provided prompt and helpful support. Thank you for your feedback, and we remain committed to assisting you.
MultiBank Group
My account had a delayed verification…
My account had a delayed verification but with the help of Luke, everything is okay now
30 November 2025
Unprompted review
Reply from MultiBank Group
Dear Client,
Thank you for sharing your experience. We are pleased to hear that your account verification was successfully completed and that our team was able to assist you. We look forward to continuing to support you throughout your trading journey.
MultiBank Group
I’m a beginner on this platform
I’m a beginner on this platform, Mr. Leo helped me a lot . Thank you very much for your support and assistance.
30 November 2025
Unprompted review
Reply from MultiBank Group
Dear Jubair,
Thank you for sharing your review. We are pleased to know that our team was able to provide the support and guidance needed. Should you require any further assistance, please do not hesitate to reach out.
MultiBank Group
Reply from MultiBank Group
Dear Hamid,
Thank you for taking the time to share your feedback. We’re pleased to hear that you’re having a positive experience with us. If you need any assistance or have further questions, please feel free to contact us at any time.
MultiBank Group
Reply from MultiBank Group
Dear Client,
Thank you for your feedback. We’re glad to hear you were satisfied with our services. Should you have any questions or require assistance, please don’t hesitate to reach out.
MultiBank Group
iriskenski @ gmail...
If zero stars were an option, that’s what they’d get. I was fully KYC-verified with no issues for over 9 months. The moment I made a big profit and requested a withdrawal, my account was instantly suspended with the excuse "I violated the T&Cs.” I didn't do anything.
Support was completely useless; every response was copy-paste nonsense and they clearly had no intention of letting me access my own money. It felt like they were just trying to keep the funds forever.
I refused to give up. A family friend who’s been through something similar told me exactly who to contact and what steps to take. With her guidance I finally regained access to my blocked account and withdrew every cent of my profits.
These people are scammers plain and simple. Don’t let them steal your money. This happens to you, don’t just sit there and accept it. You can get yours too. Stay far away from this thieves
10 September 2025
Ocsa is great 🫶🏻
21 November 2025
Unprompted review
Reply from MultiBank Group
Dear Omid,
Thank you for your feedback. We’re delighted to hear that you’ve had a positive experience with our team. We appreciate your support and look forward to continuing to assist you.
MultiBank Group
Oscar is great 😇
19 November 2025
Unprompted review
Reply from MultiBank Group
Dear Daniel,
Thank you for your review. We are pleased to hear that our team met your expectations, and we remain committed to providing you with excellent service.
MultiBank Group
By far the best broker I have used
By far the best broker I have used. The spreads are far better than anywhere else and the support team is extremely helpful and understanding. Visually it's also just the most appealing one I have used. Would 100% recommend
13 November 2025
Unprompted review
Reply from MultiBank Group
Dear Client,
Thank you for your review. We’re delighted to hear that our competitive spreads, responsive support team, and platform design have met your expectations.
Your recommendation is greatly appreciated. We value your trust and look forward to continuing to provide you with an exceptional trading experience.
MultiBank Group
Thanks for the tremendous support
The app and support are excellent. Customer representative Leo is always helpful! Mex Atlantic must be lucky to have an employee like Leo! Keep up the good work!
7 November 2025
Reply from MultiBank Group
Dear Anil,
Thank you for your thoughtful feedback! We’re delighted to hear that you’re pleased with the app and the support provided. Our team truly values your recognition and remains committed to delivering the highest level of service. We appreciate your continued trust in us.
MultiBank Group
Mex Atlantic Review – Best Brooker ever A++++
I want to share my updated experience with Mex Atlantic. At first, I faced a serious issue when my trading bonus was canceled without clear explanation. I raised my concerns publicly because transparency and fairness are essential in trading.
To their credit, Mex Atlantic took my feedback seriously. The support team investigated my case, provided a clear resolution, and restored my confidence. They showed accountability and proved that they value their clients.
Since then, my trading experience has been smooth. Execution speed is reliable, spreads are competitive, and communication has improved significantly. I now receive clear, professional answers whenever I reach out.
I also want to highlight Mr. Ibrahim Faury, who has been the best account manager I’ve worked with. His professionalism, responsiveness, and dedication to client success truly set him apart. Having someone like Mr. Faury on the team makes a huge difference in building trust and ensuring a positive trading journey.
Every broker can face challenges, but what matters is how they respond. Mex Atlantic not only corrected the issue but also demonstrated fairness and respect for their clients. For traders who value risk management, transparency, and strong support, Mex Atlantic has proven it can deliver.
I appreciate the resolution and look forward to continuing my trading journey with Mex Atlantic, now with greater trust and confidence.
4 November 2025
Unprompted review
Reply from MultiBank Group
Dear Ayman,
Thank you for taking the time to share your experience with us. We truly appreciate the opportunity to address and resolve your concerns.
We are pleased to hear that our support team was able to provide a satisfactory resolution and that your trading experience has since improved. We are committed to maintaining the highest standards of transparency, fairness, and client satisfaction.
Your recognition of our team’s professionalism and dedication is greatly appreciated. We take pride in ensuring that every client receives exceptional service and ongoing support.
Thank you once again for your trust and confidence. We look forward to continuing to support you on your trading journey.
MultiBank Group
Reply from MultiBank Group
Dear Client,
Thank you for your feedback. We are pleased to know that our customer service team met your expectations. Providing exceptional service is always our priority, and we truly appreciate your recognition and support.
MultiBank Group
Reply from MultiBank Group
Dear Client,
Thank you for your valuable feedback. We’re pleased to hear that your experience met your expectations and truly appreciate the opportunity to assist you. Your satisfaction is important to us, and we remain fully committed to supporting you.
Should you need any further assistance, please do not hesitate to reach out.
MultiBank Group
Reply from MultiBank Group
Dear Waleed,
We appreciate you taking the time to share your feedback and are pleased to hear that our support team was prompt and helpful in assisting you. Providing efficient and effective service is a priority for us.
Should you require any further assistance, please do not hesitate to contact us — we are always here to help.
MultiBank Group
Leo is the bestt!!
21 October 2025
Unprompted review
Reply from MultiBank Group
Dear Sarun,
Thank you for your positive feedback. We’re pleased to know that our team was able to provide you with an excellent experience. Delivering high-quality service is our priority, and your recognition is truly appreciated.
Should you require any further assistance, please don’t hesitate to contact us — our team is always here to assist you.
MultiBank Group
I got help by Darth Vader son…
I got help by Darth Vader son LkSkywaker. He doesn't want to mention his name but he is AWESOME. He knows his stuff and probably rich guy by now :)
20 October 2025
Unprompted review
Reply from MultiBank Group
Dear Client,
Thank you for your feedback! We're glad to hear that our team provided you with excellent support. We're committed to delivering knowledgeable and professional service to all our clients. If you need any further assistance, please don't hesitate to reach out.
MultiBank Group
Top broker
Top broker. Costumer service immaculate !
Replies very fast via WhatsApp . Say goodbye to replies within 24hrs. Fast withdrawals and friendly personnel
20 October 2025
Unprompted review
Reply from MultiBank Group
Dear Tudor,
Thank you for your review! We’re pleased to hear that our customer service was efficient and that withdrawals were processed promptly. Your satisfaction remains our top priority, and we are committed to delivering a seamless and reliable experience.
MultiBank Group
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