Mr Window Ltd Reviews 

261
•
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Not impressed with this company at all. Moved into a Pentlands new build house 5 years ago where the windows and skylight were fitted by Mr Windows. Have had multiple problems since moving in with le... See more

Rated 5 out of 5 stars

Thank you to all at Mr Window , new windows and front door fitted 08/06/26 . Tony and George were great , took out all old windows and door and fitted new in a day ! Great quality windows and front do... See more

Rated 5 out of 5 stars

Thanks to all involved for our wonderful new windows. Nothing was too much trouble for the sales and survey team, amazingly swift supply and fit too. Our whole house installed by Tony, over 3 d... See more

Rated 5 out of 5 stars

Glen and his team were brilliant. No problems, hitches or anything what so ever. They worked through, not always popping out or stopping for tea. met and exceeded all my expectations and requirement... See more

Company details

  1. Window Installation Service

Written by the company

Mr Window is a market leading manufacturer of Aluminium and PVCu windows as well as High security PVCu and composite doors. We are pleased to announce the launch of our Hybrid bi-fold WARMCORE, Ask us today to demonstrate this Unique system. Over the past 32 years we have gained an outstanding reputation within our industry both locally and nationally leading to the procurement of projects for many distinguished Clients. It is with this in mind that our customers buy with confidence and assurance, our guarantee is that,of a quality product and quality installation all backed up by an award wining customer service team.


Contact info

4.1

Great

TrustScore 4 out of 5

261 reviews

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4.1

All reviews

(261)

4 reviews in the last 12 months

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Rated 4 out of 5 stars

I would like to thank Dominic for his…

I would like to thank Dominic for his excellent job in fixing a french door with two panels on the sides on my victorian house. He made it matches the existing character of the house. Quite a big job which involved brick work and all. Thank you Mr. Window. Abu.

8 March 2019
Unprompted review
Mr Window Ltd logo

Reply from Mr Window Ltd

Thank you Abu for leaving a review.

I will be sure to forward on your message to Dominic.

The Mr Window Team

Rated 5 out of 5 stars

We was in a rush for a new bathroom…

We was in a rush for a new bathroom window we called the company and had someone out the following day to measure and quote as we needed this within one week of ordering due to a new bathroom installation the surveyor came a measured properly then within six days the window was fitted by a lovely young man who was polite and tidy in his work I was very impressed with the whole order from start to finish and will definitely be using this company for future works the guys in the office was so friendly and we just received a ten year guarantee on the window today now that’s what I call service

13 February 2019
Unprompted review
Mr Window Ltd logo

Reply from Mr Window Ltd

Hi Maxine,

Thank you for your feedback.

We are very pleased you have had a good experience with Mr Window Ltd.

The Mr Window Team

Rated 5 out of 5 stars

We had a problem with our front door

We had a problem with our front door, which was fitted 9 years ago. When I telephoned Mr Windows, Daniel was very helpful and arranged for a visit the following day. The fitter explained what had to be done and completed the job efficiently and was vey pleasant throughout the time he was here.

11 January 2019
Unprompted review
Mr Window Ltd logo

Reply from Mr Window Ltd

Hi Tom,

Thank you for your feedback.

We are pleased your front door has been repaired within the warranty period.

Please do not hesitate to contact our team for any services.

The Mr Window Team

Rated 5 out of 5 stars

Would definitely recommend Mr Window

Would definitely recommend Mr Window. We've only had our new front door a couple of days but so far are very pleased with the product and especially the high quality of the workmanship of the installer.

7 December 2018
Unprompted review
Mr Window Ltd logo

Reply from Mr Window Ltd

Hi Mr & Mrs Traynor,

Thank you for your feedback.

Any recommendations are appreciated and rewarded.

Please do not hesitate to contact one of our team to find out further information 01702 555 550.

Kind Regards,

Tina Edwards
Showroom Manager

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Rated 5 out of 5 stars

The process was efficient and the doors…

The process was efficient and the doors were installed with no fuss, I am happy to recommend Mr Window Ltd

24 November 2018
Unprompted review
Mr Window Ltd logo

Reply from Mr Window Ltd

Hi Mrs Gretton,

Thank you for your feedback.

Any recommendations are appreciated and rewarded.

Please do not hesitate to contact one of our team to find out further information 01702 555 550.

Kind Regards,

Tina Edwards
Showroom Manager

Rated 5 out of 5 stars

Early days (only 2 1/2 weeks since…

Early days (only 2 1/2 weeks since installed) but so far I'm more than happy with the product, install and service and at a good price.

16 November 2018
Unprompted review
Mr Window Ltd logo

Reply from Mr Window Ltd

Hi Clifton,

Thank you for your feedback.

We are very pleased you have had a good experience with Mr Window Ltd.

The Mr Window Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service, courteous and clean

6 November 2018
Unprompted review
Mr Window Ltd logo

Reply from Mr Window Ltd

Hi Hannah,

Thank you for your feedback.

The Mr Window Team

Rated 5 out of 5 stars

The thing I remember most is being…

The thing I remember most is being given a tour of the factory to see the materials used and the qualityof the components. The installation was done to a fairly tight schedule and the young man fitting the windows obviously was taking pride in his standard of work.

19 October 2018
Unprompted review
Mr Window Ltd logo

Reply from Mr Window Ltd

Hi Keron,

Thank you for your feedback.

Our aim is to make sure all our customers have a great experience with Mr Window.


Kind Regards,

All the staff at Mr Window Ltd.

Rated 5 out of 5 stars

I have nothing but praise for Mr…

I have nothing but praise for Mr Window, they have been efficient, polite and very prompt from the very first contact I had with them. I am very glad that I bought my door from them and wouldn’t hesitate to recommend them.

2 October 2018
Unprompted review
Mr Window Ltd logo

Reply from Mr Window Ltd

Hi Lorraine,

I am so pleased you were happy with your experience at Mr Window. Our aim is to make sure our customers have a smooth and happy experience.

We appreciate your support.


The Mr Window Team

Rated 5 out of 5 stars

Great Communication,Price and fitting, Well pleased !

Great Communication from Robert the sales Guy and advised what we want, not what they were trying to sell us!
Informed about specs, delivery and pricing.
Little long lead time at time of order but excellent fitting and communication till the end.

Well pleased !

11 September 2018
Unprompted review
Mr Window Ltd logo

Reply from Mr Window Ltd

Hi Barry,

Thank you for your feedback, our aim is to improve in all areas with our customers comments.

The Mr Window Team

Rated 5 out of 5 stars

Work consisted of fitting five windows…

Work consisted of fitting five windows including two bay windows, completed in the 3 day time frame. Disruption was minimal. Fitter was polite and approachable. I was surprised that he did all this work single handedly within timeframe. I am satisfied with the final result.

5 September 2018
Unprompted review
Mr Window Ltd logo

Reply from Mr Window Ltd

Hi Maureen Foley,

Thank you for sharing your feedback, we appreciate all feedback.

The Mr Window Team

Rated 4 out of 5 stars

Thanks

Spoken to Danielle at mr.window who is sorting the issues we had, she had provided an excellent service so far, thank you

4 September 2018
Unprompted review
Mr Window Ltd logo

Reply from Mr Window Ltd

Good Morning,

We are sorry to hear you are experiencing issues with your door, could you please email our customer service department at service@mrwindow.co.uk or call our office and we will have your issues rectified as soon as possible. Unfortunately without your information I cannot locate your file to look into this further.

Kind Regards

Danielle
Mr Window Ltd

Rated 5 out of 5 stars

We have not had windows replaced befor…

We have not had windows replaced before so was unsure of what to expect, We where very pleased with the efficient service and the quality of windows.

1 September 2018
Unprompted review
Mr Window Ltd logo

Reply from Mr Window Ltd

Hi Roger,

Firstly we would like to thank you for your review.

Our aim is provide our customers with a smooth and happy experience, along with quality products and services.


Kind Regards,


The Mr Window Team

Rated 5 out of 5 stars

I love Mr Window

I love Mr Window
The fitters were brilliant. They left the house in a better condition than they found it and I don't just mean the windows and doors. I'd lost some pebble dashing over the patio door and hadn't got it repaired as I thought I'd have to fix a few areas after the windows went in. Also I thought I was going to have to decorate when they left.
I was amazed, no mess, no damage anywhere and they even fixed my missing pebble dashing. I wouldn't hesitate in recommending them to anyone. No hard selling either - that was a breath of fresh air too.

28 August 2018
Unprompted review
Mr Window Ltd logo

Reply from Mr Window Ltd

Hi Maxine,

Thank you for your amazing review, we appreciate you taking the time to give us this review.

The Mr Window Team

Rated 5 out of 5 stars

Such a friendly bunch of people

Such a friendly bunch of people - from the first phone call, to book an appointment - then the sales Rep. who came round, he was very friendly and very informative - he helped us with suggestions on how to have the window openings and which front door was best to have - so very helpful. The Surveyors that came round to measure up were a great pair - very professional but we did have a laugh with them and they sorted everything out for us - Then there was the Fitters , what a terrific pair they were Dominic and George - so friendly and they just worked so hard - they didn't stop for lunch , they ate while they worked - such an impressive pair - they work so well together, they both knew what the other one was doing and would jump in and get something done when it needed doing - they made a little mess but it was all cleaned up before they went home. My husband and I are just so impressed with the Mr Window experience , They are just all so friendly, they enjoy the work they do and it shows . Our windows were half the price of the other company that quoted us - and we are very happy with everything. we have already recommended Mr Window Ltd and will continue to do so . Many Thanks To All Involved With Our Windows - Regards Mr & Mrs Dave Clark

7 August 2018
Unprompted review
Rated 5 out of 5 stars

very satisfied customers

Hi simple from outset no messing about with the quote stating high and then dropping by huge margins. Door was fitted in half the time span allowed of 6 weeks from order to installation. George the fitter was the star of this show he was courteous and very knowledgeable he worked constantly and left the area spotless! Door is beautifully fitted and looks great. Would use again.

24 July 2018
Unprompted review
Rated 4 out of 5 stars

Would recommend.

Great price, great fitters, polite friendly and tidy. Did have to speak to office regarding install date, as i had not heard back following survey. This meant I didn't get the day I wanted, but the staff did arrange a day a near as possible.

2 July 2018
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product. Excellent service. Liked the fact they weren’t pushy. The price we started with was the price we paid. No games played unlike lots of window companies. Great to support a local company. Would highly recommend Mr Windows. Thank you.

2 July 2018
Unprompted review
Mr Window Ltd logo

Reply from Mr Window Ltd

Hi Justine,

Thank you for leaving us a great review.

We like to hear that our customers have had a great experience with Mr Window.

The Mr Window Team.

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