Mr. V Appliance Repair & Refrigeration, LLC Reviews 

143
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

This is a follow up to my previous review of Mr. V Appliance Repair. After leaving a voicemail, Mr. V contacted me and discussed the events from my service call. The 10% coupon was applied to my accou... See more

Rated 5 out of 5 stars

Came out to check and repair or advise on replacement of dishwasher and refrigerator that both went out during the same weekend. Turned out both were cost effective to repair. Dishwasher was re... See more

Rated 5 out of 5 stars

Excellent service. Submitted a request last night after 8pm, was called first thing this morning and they were hear by noon as promised. Dennis G. was an excellent technician: knowledgeable, polite, e... See more

Rated 5 out of 5 stars

From the young lady who answered the phone “Becky” to the on-site gentlemen this Company is phenomenal! The on-site gentlemen were professional, courteous and kept me in the loop with their finding... See more

Company details

  1. Home & Garden

Information provided by various external sources

When you contact Mr. V Appliance Repair & Refrigeration you are guaranteed quality customer satisfaction &. Our reputation is built on quality. Our goal is to complete your job in a timely manner with the best materials and equipment available. Our crew consists of experienced professionals, including the owner of the company. We provide quality services at an affordable price. Call us today and find out why we are the best in town. How it works? A Trip Charge/Diagnostic Fee Is $60.00 To Tell You Exactly Whats Wrong With The Appliance, And The Diagnostic Fee Will Be Waived With Repair. MR.V Is Family Owned Appliance Repair Company, That Services Atlanta and Surrounding Areas. We Provide Quality 5 Star Service For All Appliance Repair Needs. Our Technicians Go Through Annual Training Programs To Properly And Precisely Repair HVAC Units, Washers, Dryers, Stoves Cook Tops, Refrigerators, Built in Refrigerators, Ice Machines, Freezers, Microwaves, And Many More All Makes And Models. All Off Our Repairs Comes With Warranty And Full Insurance. We Serviced Over 857,000+ Customers & Counting.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

143 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(143)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service! Dennis Godnyuk was great to work with on my fridge/freezer repair. He had the issue diagnosed quickly and is very efficient. Wonderful work and I will definitely contact again for repairs.

31 October 2018
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service!! My oven is working. Thank you Lord Jesus for sending the young man, Dennis Godnyuk. He was very efficient and knew his stuff. He has a great personality and was very respectful and honest. I would definitely recommend him for your next repair.

30 October 2018
Unprompted review
Rated 5 out of 5 stars

Great service call

Oleg was very friendly and explained everything to me. I felt a great deal of trust in him and his recommendations.

25 October 2018
Unprompted review
Rated 5 out of 5 stars

Mr V appliance repair is fast and…

Mr V appliance repair is fast and efficient

We have used Mr. V appliance repair on several occasions. Each visit has been very efficient, and expensive and they have fixed our problems with no BS.
I highly recommend Mr. V to anyone looking for a real appliance repair service. This place blows the doors off any of that other crap from Sears.

5 October 2018
Unprompted review
Rated 5 out of 5 stars

Happy Repeat Customers!

We have used Mr. V twice for appliance installations and have been completely satisfied with their pricing, availability, knowledge, and excellent service! They will definitely be our go-to for future service needs.

3 October 2018
Unprompted review
Rated 5 out of 5 stars

Great experience for something everyone hates

Takes after hours calls til 9 pm. $60 diagnosis fee which is waived if you get repair Got my prearrival call. Arrived within the window I was given. He was neat and organized. Knew what he was doing. I got an explanation of what he was going to do. Diagnosed and repaired. Cleaned up. Super polite and personable. Gave a very good impression. They have been added to my contacts for next time. Five stars !

26 September 2018
Unprompted review
Rated 5 out of 5 stars

Oleg is a wonderful technician

Oleg is a wonderful technician. He explained my problem and how he was going to fix it. The service was 5+ stars!!! I highly recommend
Mr. V Appliance Repair.
Katrina- Conyers

24 September 2018
Unprompted review
Rated 5 out of 5 stars

Great repair job, fair price.

MrV Appliance Repair and David did a great job repairing my refrigerator, and answering my questions as well. Came out and repaired on the same day as the phone call. Thanks very much!

20 September 2018
Unprompted review
Rated 5 out of 5 stars

Mr, Oleg

Mr. Oleg was very prompt and very efficient. He visited to fix my washer and dryer. He advised me on the best and cost-effective way of fixing it. He was also friendly and helpful. I was very impressed by his service and, he, in turn, influenced my impressions of Mr. V Appliances.

18 September 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Loved the flexibility of time to come to the house. David did a great job explaining the problem and was efficient with his time. Great customer service and definitely a company I would recommend.

13 September 2018
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Mr. V’s and Dennis Godynuk

I’ll start this off by giving the highest kudos to Mr. V’s and especially Dennis Godynuk. Our refrigerator is getting old and has started having some issues. A month ago it finally went out and we called Mr. V’s. It turned out to be a great move on my part as Dennis came out diagnosed the issue, installed the new part, and all was great. Just yesterday, the refrigerator went out again. Dennis came back out promptly, diagnosed the new issue (and it absolutely was a new issue), corrected the problem, and all is great again! I can’t say enough about how positive the experience has been, from the courtesy, promptness, professionalism, and fair price for repairs. Go with Mr. V’s and you won’t be disappointed.

12 September 2018
Unprompted review
Rated 5 out of 5 stars

Oleg Cheban’s professionalism

Oleg Cheban’s professionalism, knowledge and customer service was outstanding! Oleg patiently answered all my questions. I am a repeat customer. I highly recommend Mr. V Appliance and Repair, LLC

23 August 2018
Unprompted review
Rated 2 out of 5 stars

Incomplete Repair/Total Repair Cost Not Known

Had an issue with our washer where the washer would not spin or advance cycles. A broken coupler was fixed for $220 but upon using the washer, the timer was still not advancing to spin. After calling Mr V's again, they want $80 to diagnose and fix the lid switch. If we had know we'd have to spend $300+ on a repair, we would have bought a new washer. Now we're stuck with a washer that still doesn't advance to spin and we're out $200.

We will note this experience in the NEXTDOOR website so others do not let Mr V's leave their house without knowing the total repair cost.

8/15/2018:
Your work order mentions 2 problems and says 2 problems were fixed. We did a couple loads over 2 weeks and still had an original problem...not a new problem. Please don't tell us the machine worked "excellent for 3 weeks". That's revisionist history. And, yes, we did land on the moon. ;)

9 August 2018
Unprompted review
Mr. V Appliance Repair & Refrigeration, LLC logo

Reply from Mr. V Appliance Repair & Refrigeration, LLC

Great day to you. Your Washer was repair and was working excellent for 3 weeks. Then a different Problem pop up. We sent out the Tech immediately and after diagnoses were giving you the best price possible. Unfortunately the machine can break at any time and any component can give up. Our service is warrantied but if another part malfunctions its a different problem with a different repair cost. Every person should understand that.
I'm sorry for any inconvenience. If you have any questions or concerns please let us know. Over all I don't think your being fare with your feed back especially when we were working for you with the price to have your washer back up running again in one day.

Rated 5 out of 5 stars

Great job!!!!

Oleg was punctual, detailed, knowledgeable and experienced. I will definitely recommend for appliance repair.

1 August 2018
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!

Very fast response time for a refrigerator problem so did not have any food spoilage. Dimitry was very efficient and careful in the house and thoroughly explained the repair and answered questions. Would not hesitate to call them again.

12 July 2018
Unprompted review
Rated 5 out of 5 stars

Don’t call anyone else, call MR. V Appliance Repair

From the young lady who answered the phone “Becky” to the on-site gentlemen this Company is phenomenal! The on-site gentlemen were professional, courteous and kept me in the loop with their findings. Don’t call anyone else, call MR. Appliance Repair . This Company gets it when it comes to Customer Service. I was also fortunate enough to get same day service!

Cheers.
Brian / Satisfied Customer

12 July 2018
Unprompted review
Rated 5 out of 5 stars

If you want the best, ask for Oleg!

If you want the very best service ask for Oleg. He arrived early and went to work immediately by diagnosing what made my refrigerator make a clicking sound and stop working. Now my refrigerator works better than before! I will definitely ask for Oleg in the future for any of my appliance repair.

6 July 2018
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

Courteous, professional, and cost effective. The tech, Dennis Godynuk, was very courteous and efficient. I would definitely use Mr. V again and recommend their services to others.

26 June 2018
Unprompted review
Rated 5 out of 5 stars

Oleg was on time

Oleg was on time, very polite, identified problem, and repaired dryer in an adequate amount of time. Ill use them again, and request Oleg.

6 June 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look