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I ordered a pair of shoes from this company for the first time and they were too small. I sent them back and ordered the next size up which arrived. I am stil waiting for my rrfund, sent emails, no response. Rang the number on their website, they do not understand English and just kept putting the phone down. AVOID AVOID UNLESS YOU WANT TO RISK LOSING YOUR MONEY. CUSTOMER SERVICE NON EXISTENT
terrible customer service.
i ordered an item but there were 2 parts of worn-out defects ,so i asked to return that.
As their return policy, if there is a defect on item , return shipping is on them.
but they said it's not a problem so i have to pay for return shipping.
Super Amazing! One of the best stores of Italy - also with great prices.
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