Very smooth processing and digital experience. Pricing is competitive and offers good value to the customer. Whenever there has been an issue, my BDM Simon Wilson has been just a phone call away and b... See more
Company replied
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See what reviewers are saying
Placed a case for a first time buyer yesterday with MPowered Mortgages and received the mortgage offer within 11 minutes… Clients were very happy to receive their offer so quickly. I’ve used MPowered... See more
Company replied
First time using them. Only reason it's 3 star and not 2 is because (eventually) an Offer was issued. Poor service overall, starting when a BDM didn't get back to me as they said. Repeated requests fo... See more
I would give 5 but the IT side still needs a little work. System scanning of documents take far too long and is a gimmick - let us choose what the documents are instead. Also, no emails were generated... See more
Company replied
Company details
About MPowered
Written by the company
Home of the One Day Mortgage™.
You need certainty for life’s biggest financial decisions without the hassle and jargon that comes with it.
We’ve revolutionised the mortgage process from start to finish with our unrivalled MPowered platform, giving brokers and their customers control and certainty over their financial future. Harnessing tech, data and AI, we’ve transformed the way you make applications leaving you more time for your business and your customers.
MPowered Mortgages are simple, fast, stress-free mortgages you’ve been looking for.
Built for the 21st century, we provide a fully digital and trackable application process that gives you a certain decision within hours rather than weeks.
MPowered for Intermediaries
MPowered for Customers
MPowered Blogs
Contact Us
Contact info
Pannell House, GU1 4HN, Guildford, United Kingdom
- 0800 260 5949
- hello@mpowered.co.uk
- mpowered.co.uk
4.2
Great
248 reviews
Hasn’t replied to negative reviews
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First mortgage with you and impressed…
First mortgage with you and impressed with the whole process .. very quick as well
17 April 2024
Reply from MPowered
Hi Simon,
Thanks for choosing MPowered! We're delighted you enjoyed your first application with us and look forward to supporting you again soon.
If you’d like to discuss your case in more detail, please email us at experience@mpowered.co.uk and we'll happily arrange this.
Many thanks,
Experience Team at MPowered Mortgages
First application
This was the first application I had submitted to MPowered, it was dealt with very quickly with minimum of fuss. The offer had to be revised and this was done within 24 hours. My BDM contact was great and dealt with a couple of queries for me in an efficient manner
15 April 2024
Reply from MPowered
Hi there,
Thanks for the fantastic feedback on your first case. We're thrilled to have provided speedy service and will share your comments with our team.
If you’d like to discuss your case in more detail, please email us at experience@mpowered.co.uk and we'll happily arrange this.
All the best,
Experience Team at MPowered Mortgages
Modern and up to date portal
Modern and up to date portal. Informative BDM and quick and help underwriting.
12 April 2024
Reply from MPowered
Hi Darren,
Thanks for sharing your great review. We'll let our team know about your excellent MPowered experience!
If you’d like to discuss your case in more detail, please email us at experience@mpowered.co.uk and we'll happily arrange this.
Many thanks,
Experience Team at MPowered Mortgages
First time i had placed a case with…
First time i had placed a case with MPowered and it certainly wont be the last. App to offer in less than 6 working hours. Immense effort thank you very much
5 April 2024
Reply from MPowered
Hi Ashley,
Thanks for leaving this brilliant review! We're happy we could help and look forward to supporting you again soon.
If you’d like to discuss your case in more detail, please email us at experience@mpowered.co.uk and we'll happily schedule this.
Many thanks,
Experience Team at MPowered Mortgages
Amazing Experience
Amazing system easy to navigate and the quickest mortgage offer in years! 24 hours! Great to see lenders with up to date systems which work for brokers.
28 March 2024
Reply from MPowered
Hi Annette,
Thanks for your amazing feedback. Our system was designed with brokers to ensure the smoothest experience for you. We're so pleased you enjoyed using it!
If you’d like to discuss your case in more detail, please email us at experience@mpowered.co.uk and we'll happily schedule this.
Many thanks,
Experience Team at MPowered Mortgages
Wow Amazing
Wow, an offer within 30 working minutes given I submitted the application after 5.30pm yesterday. Amazing work, great, simple, intelligent system.
I'm loving MPowered. Keep your rates low so I can recommend you to more of my clients!
5 April 2024
Reply from MPowered
Hi David,
Thanks for your fantastic 5-star review! Our team work hard to deliver you rapid results, and we're so happy we could help.
We hope to support you again soon.
If you’d like to discuss your case in more detail, please email us at experience@mpowered.co.uk and we'll happily schedule this.
All the best,
Experience Team at MPowered Mortgages
Fast, easy to use service
3 April 2024
Reply from MPowered
Hi Gabriel,
Thanks for your great review. We're pleased you had a wonderful experience with MPowered.
If you’d like to discuss your case in more detail, please email us at experience@mpowered.co.uk and we'll happily schedule this.
Many thanks,
Experience Team at MPowered Mortgages
Fantastic as offered in just 9 Minutes.
28 March 2024
Reply from MPowered
Hi Jean,
Thanks for this glowing review! Mortgages in minutes has been our goal, and we're happy to hear we delivered on that!
If you’d like to discuss your case in more detail, please email us at experience@mpowered.co.uk and we'll happily schedule this.
Many thanks,
Experience Team at MPowered Mortgages
Reply from MPowered
Hi Anthony,
Thanks, we really appreciate your amazing feedback. We hope we can assist you with another quick case soon!
If you’d like to discuss your case in more detail, please email us at experience@mpowered.co.uk and we'll happily arrange this.
All the best,
Experience Team at MPowered Mortgages
Application process was easy
Application process was easy, and to my surprise had an offer around half an hour later. Documents took a while to upload and gave some slightly confusing messages but other than that, brilliant.
27 March 2024
Unprompted review
Reply from MPowered
Hi Stephen,
Thanks for taking the time to write your 5-star review! We're happy to hear you were impressed with our service.
If you’d like to discuss your case in more detail, please email us at experience@mpowered.co.uk and we'll happily arrange this.
All the best,
Experience Team at MPowered Mortgages
INCREDIBLE
Well, hands down this was the BEST experience I have ever had as an intermediary. Try it for yourself. From application to full offer in 30 min. That included manual underwriting. Now, excuse me while i go pick my jaw up off the floor...
27 March 2024
Reply from MPowered
Hi Magda,
Thank you for your magnificent feedback! We'll pass your message on to our team, who will be thrilled to hear this.
If you’d like to discuss your case in more detail, please email us at experience@mpowered.co.uk and we'll happily arrange this.
Thanks,
Experience Team at MPowered Mortgages
Well Done
Great all round service and case offered within 6 days. Never used Mpowered before but will be doing so in the future.
Keep up the great work....
27 March 2024
Reply from MPowered
Hi Nik,
Thanks for your kind words! We appreciate you choosing MPowered and look forward to working with you on another case soon.
If you’d like to discuss your case in more detail, please email us at experience@mpowered.co.uk and we'll be happy arrange this.
Thanks,
Experience Team at MPowered Mortgages
Very quick turn around for my case
Very quick turn around for my case. Communication was swift and offer was in a day for my client.
26 March 2024
Reply from MPowered
Hi Michael,
Thanks for your excellent feedback. We're delighted to hear you were impressed with your offer's speedy delivery.
If you’d like to speak to us in more detail, please email us at experience@mpowered.co.uk and we'll be happy organise this.
All the best,
Experience Team at MPowered Mortgages
The process to AIP was simple and the…
The process to AIP was simple and the underwriter was properly on the ball with what was required and was also able to understand the clients situation and overall agree the case in no time at all
25 March 2024
Reply from MPowered
Hi Iain,
Thanks for sharing your positive feedback! We'll make sure to pass your kind comments on to our team.
We hope to support you again soon.
If you’d like to speak to us in more detail, please email us at experience@mpowered.co.uk and we'll be happy to schedule this.
All the best,
Experience Team at MPowered Mortgages
I would give 5 but the IT side still…
I would give 5 but the IT side still needs a little work. System scanning of documents take far too long and is a gimmick - let us choose what the documents are instead. Also, no emails were generated letting me know of document requests so I had to manually login and check. So nice to have an underwriter who picks up the phone!
26 March 2024
Reply from MPowered
Hi Ross,
Thank you for taking the time to share your feedback, we really appreciate it.
We're pleased to hear that your experience with our underwriting team was a good one but we're sorry to hear that you experienced issues when providing us with documents. We've worked hard to create an application experience that is best in class and feedback like yours helps us to understand how and where we can improve.
If you’d like to speak with us about your feedback in more detail, we'd welcome a discussion. Please email us at experience@mpowered.co.uk, and we’ll be happy to schedule this.
Thanks again,
Experience Team at MPowered Mortgages
speedy processing but then the Clients…
speedy processing but then the Clients had to confirm T&Cs before Solicitor was notified of case & no updates or details of process sent to Broker.
15 March 2024
Reply from MPowered
Hi Shaun,
Thank you for taking the time to share your feedback.
We've worked hard to ensure that our broker partners are kept informed of their case's progress and are sorry to hear that we haven't met your expectations this time. We've completed a review of your case with the relevant teams and are working on novel ways we can enhance communication.
If you’d like to speak with us about your feedback in more detail, please email us at experience@mpowered.co.uk, and we’ll be happy to schedule this.
Thanks again,
Experience Team at MPowered Mortgages
super speedy service
40mins from application to offer on a residential remortgage, this is what vanilla cases should look like
22 March 2024
Reply from MPowered
Hey Ryan!
Thanks for the brilliant feedback! We're pleased our AI-powered platform helped secure your client's remortgage so fast.
If you’d like to speak to us in more detail, please email us at experience@mpowered.co.uk and we'll be happy to schedule this.
All the best,
Experience Team at MPowered Mortgages
Amazing experience
Amazing experience. First time using for my clients. Application to offer within 1 hour. Amazing!
I would point out that u found the documents section extremely slow and very annoying.
21 March 2024
Excellent service with a call from the…
Excellent service with a call from the underwriter on the case. Very prompt application to Offer time and great online system to use!
20 March 2024
Reply from MPowered
Hey William,
Thanks for sharing your excellent experience! We're pleased you found our streamlined system useful.
If you’d like to speak to us in more detail, please email us at experience@mpowered.co.uk and we'll be happy to schedule this.
All the best,
Experience Team at MPowered Mortgages
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