Movinghub Reviews 

491
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for making complex tasks, like moving house and setting up utilities, much simpler and stress-free. Many highlight the efficiency and professionalism of the staff, who are described as helpful, informative, and friendly, often going above and beyond expectations. The customer service is frequently noted for its quick response times and clear communication, ensuring a smooth user experience. However, some people mentioned experiencing loud background noise during calls, which occasionally made it difficult to hear.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highly recommending it for its ease, efficiency,... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the service made moving house much... See more

Response time

Customers consistently note positive experiences with response times, highlighting clear communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Moving hub researched best value providers for our new electricity supply. They lead us through each step and put us in touch with Alinta. While everything around us seems to be complicated and crazy,... See more

Rated 5 out of 5 stars

Movinghub made moving house so much easier! I hadn't even thought about connecting utilities and internet yet, but when they called they managed to sort it all out. The internet is faster and cheaper... See more

Rated 5 out of 5 stars

I was reluctant at first to even consider letting anyone else handle transferring water gas and electricity services on my behalf! I gave it a go and it turned out to be a simple easy process that to... See more

Rated 5 out of 5 stars

Thomas Watt from Ray White New Plymouth was amazing. He was approachable, informative, realistic and enthusiastic about our property. We truely feel he did a great job getting us the price we wanted f... See more


Company details

  1. Software Company

Written by the company

Movinghub is an online and phone service that helps people to connect utilities, change their address and search for deals when they move.


Contact info

4.8

Excellent

TrustScore 5 out of 5

491 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(491)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy as!

It took under 10 minutes to organize my electricity and broadband service providers. Was asked a few questions to provide the best service for my needs. Quick, simple and easy and was left feeling satisfied.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

White Knight Estate Agents

The White Knight agent was well presented, pleasant and very helpful. The process of renting the property was very well explained from start to finish and a very speedy response as to whether we were successful so no long, anxious waiting. Highly recommend.

1 February 2025
Unprompted review
Rated 1 out of 5 stars

Wouldn't use again. Had a call from moving hub after…

Had a call from moving hub after purchasing a property and getting referred from the agent. So far don't really understand how they assist. They set me up for the wrong services, then have been bad at correcting their mistake. Would have been better to just sort it myself directly with the utility companies, now I have to sort out their mess.

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful service for Property Managers

I have always had a friendly, knowledgeable, helpful person phone me back within half an hour or speak to me directly to help. It is rare to speak to a person today, and their care and support is exceptional. Prompt and problem free service! Thank you for making my life easier with a smile!
Kerry (Charlton Property Management - Auckland NZ)

14 January 2025
Unprompted review
Rated 5 out of 5 stars

No drama. Quick and prompt service

Me and my partner were quickly assisted to get a very good house to rent in a quiet neighbourhood at a very decent price. The communication was prompt and with feedback given for every enquiry.
Happy days.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Rental Property Application

My wife and I recently submitted seven rental applications in Brisbane, and we were impressed by the exceptional service provided by Elevate. Here are the reasons why their application process stood out:

1. Swift and efficient communication from the agents.
2. Relevant information was provided to support our application.
3. The agents demonstrated exceptional willingness to help and support.
4. Communication was effective and responsive.
5. Elevate's system for helping tenants get connected to essential services (e.g., power, water) is excellent.

We highly recommend Elevate to anyone searching for a rental property in Brisbane.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Incredibly seamless process

Incredibly seamless process, very transparent and professional. Everything was done in less than 24 hours and it was even better because I was in a different state! Accomodating and absolutely helpful in all ways. Highly recommend to anyone looking for a reputable company.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

A very welcoming experience with the Mantello Family. …

From the very moment I made contact with Mantello Real Estate, I felt welcomed into the “family “ by Jason and Connie. I was guided and kept up to date with communication with the property owners. I am looking forward to my ongoing experience with both the owners and Mantello’s in the foreseeable future.

9 December 2024
Unprompted review

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