Movinghub Reviews 

491
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for making complex tasks, like moving house and setting up utilities, much simpler and stress-free. Many highlight the efficiency and professionalism of the staff, who are described as helpful, informative, and friendly, often going above and beyond expectations. The customer service is frequently noted for its quick response times and clear communication, ensuring a smooth user experience. However, some people mentioned experiencing loud background noise during calls, which occasionally made it difficult to hear.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highly recommending it for its ease, efficiency,... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the service made moving house much... See more

Response time

Customers consistently note positive experiences with response times, highlighting clear communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Moving hub researched best value providers for our new electricity supply. They lead us through each step and put us in touch with Alinta. While everything around us seems to be complicated and crazy,... See more

Rated 5 out of 5 stars

Movinghub made moving house so much easier! I hadn't even thought about connecting utilities and internet yet, but when they called they managed to sort it all out. The internet is faster and cheaper... See more

Rated 5 out of 5 stars

I was reluctant at first to even consider letting anyone else handle transferring water gas and electricity services on my behalf! I gave it a go and it turned out to be a simple easy process that to... See more

Rated 5 out of 5 stars

Thomas Watt from Ray White New Plymouth was amazing. He was approachable, informative, realistic and enthusiastic about our property. We truely feel he did a great job getting us the price we wanted f... See more


Company details

  1. Software Company

Written by the company

Movinghub is an online and phone service that helps people to connect utilities, change their address and search for deals when they move.


Contact info

4.8

Excellent

TrustScore 5 out of 5

491 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(491)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The online communication service was…

The online communication service was quick, easy to understand, and helpful. It saved me time, rather than navigating through the many electricity providers pros and cons, they had all the tools at their fingertips to guide me in the right direction. Am confident in their hands.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Proactive and friendly!!

A day after I signed my rental agreement Hamza contacted me, advised me on which provider would suit me the best and took care of everything on the day!!! Absolutely amazing service!

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Dealing with Robert was an absolute…

Dealing with Robert was an absolute pleasure! His knowledgeable insights into the real estate market gave us confidence in our purchase. His team went above and beyond, making the real estate process smooth and stress-free. If you’re looking for a phenomenal agent who understands the local market, we highly recommend Rob.
Lastly his caring nature can't be unnoticed, massive thank you in guiding us to buy our new home.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very easy, all options given to me. Will save me a lot of money off my bill. Beth was fantastic and very helpful

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Attention to detail

Very helpful and lovely team to deal with, kept in touch and sorted out all the things that are needed for moving, phone, internet, power, Sky, etc took all the stress away having Moving hub do this for me. Thank you appreciate your attention to detail.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Happy as with my experience through…

Happy as with my experience through this company, was a very straight forward and easy application process aswell as the free help to get you all set up with internet power ect so it can be ready for when you move in . Would highly recommend

29 April 2025
Unprompted review

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