Move motorcycles Reviews 

1,765
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 590 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service for being extremely prompt, efficient, and well-organized, ensuring bikes arrive safely. Many consumers note that the staff are exceptionally polite, professional, and careful when handling valuable motorcycles during transit. Some reviewers were happy with the clear communication and regular updates provided by the team throughout the entire transport process. People also highlighted that the dedicated team went above and beyond to accommodate tight schedules and ensure complete customer satisfaction. Buyers looking for reliable vehicle transport often mention they would gladly use this exceptional service again in the future.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting prompt and efficient transportation of... See more

Staff

Reviewers highlight positive aspects of staff, describing them as consistently polite, professional, and... See more

Service

People report high satisfaction and appreciation with the service provided for motorcycle transport.... See more

Customer service

Customers had positive experiences with customer service, highlighting excellent communication and friendly... See more

Product

Clients share positive opinions on product and motorcycle delivery services. Consumers consistently report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The suppliers chosen delivery company. MOVE informed me of thier company practise and workings by Email/text. Provided a delivery date then a time on the day. Simple and efficient delivery of my bike.... See more

Rated 5 out of 5 stars

Despite BMW's best efforts, there was clearly a breakdown in communication with regards to my bike delivery. That said, a big thankyou to Andy who went above and beyond, to deliver my bike on time.... See more

Rated 5 out of 5 stars

Top notch A1 service, collected my bike from Ashford/Kent delivered the following day to Redruth/Cornwall. Cant praise them enough for their super quick response and extremely competitive price would... See more

Rated 5 out of 5 stars

Move delivered my motorcycle today they kept me updated at all the stages of the process from collection to delivery via text messages once it was ready for delivery Justin Called to advise me of... See more


Company details

  1. Shipping Company
  2. Courier and Delivery Service

Written by the company

Nationwide Motorcycle Transport, long distance Collection & Delivery Specialists, all makes & models, Covid compliant using PPE & social distancing. 30 years experience in the motorcycle trade.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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5.0

All reviews

(1,765)

568 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent.........

I can't rate this company highly enough, excellent professional service from a team who understand the biker ethos.
After an unusual issue, caused by a poorly-informed staff member at a motorcycle dealership, I spoke to Andy at Move. He shifted the earth to ensure assistance was provided, along with safe transport.
A great bunch of guys who provide an excellent and worthwhile service. If you need bikes moving, these are the guys to do it - very highly recommended

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Service was great

Service was great. Delivery exactly as expected. Highly recommend for transporting motorcycles. Driver was a knowledgeable biker too.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Contactable and proffessional

They answer the phone, do what they say there gonna do and provide a proffesional service with some advice on dealing with a new bike. Down to earth with no corporate rubbish 😊 and a kind of personal touch that i appreciated.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Professional service

Professional service kept me well informed during the process. Bike was handled with care and the driver was very well mannered and very helpful. With the bike being new there was a few things I was unsure of but the driver took the time to show me.He obviously knows his stuff.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

Despite BMW's best efforts, there was clearly a breakdown in communication with regards to my bike delivery. That said, a big thankyou to Andy who went above and beyond, to deliver my bike on time. A nice guy with an outstanding, professional, "can do" attitude, others would do well to follow.
Thanks again. No hesitation in recommending Move Motorcycles.
Outstanding. A breath of fresh air !

19 May 2026
Unprompted review
Rated 5 out of 5 stars

What a brilliant company

What a brilliant company. The gentleman was a lovely guy very chatty and very nice. Always kept in contact amd was very gentle with the bike as getting it off the trailor. I am looking at buying a bike as this one was for my daughter will definetly recommend. A*

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Great delivery

Phil the delivery driver kept me updated on when he was arriving. He went above and beyond he even offered to help me put the bike in the lock up which wasn’t needed as I then had staff to help.
Lovely guy to chat to. Thankyou

13 May 2026
Unprompted review

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