Mount Cars are reliable and professional. I had an early morning flight to the airport and I received a txt with the drivers name, car make, colour and registration 20 minutes before pick up time, and... See more
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Our Chingford Mount office and phones are staffed 24/7 365 days a year. Having operated in the local area for over 40 years we know a thing or two about private car hire. With our state of the art IVR booking service you can rest assured you will be kept updated on your drivers progress as well as knowing who will be arriving to collect you as we text you the drivers details, photo and car details, our driver will arrive on time and get you where you need to be quickly and safely.
Contact info
1a Hall Lane, E4 8HH, London, United Kingdom
- 020 8524 1111
- bookings@mountcarschingford.com
- mountcars.com
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Polite, friendly and very good drivers.
Every time I use mount cars they are polite, quick and the drivers are very good. They never drive even the slightest bit too quick or aggressively and are always friendly.
Local car service Appreciationgent response with a pleasant and…
Urgent response with a pleasant and helpful support connecting a driver on all booking urgently.
Sending messages on bookings and car arrivals. And finally, always sending a thank you message for using the company, which is very much appreciated.
Good price, polite and patient drivers.
Good price. Patient and polite. Highly recommended.
Overall service
Overall service, arrived on time, experienced driver, clean car and very helpful driver with luggage.
We have been using Mount Cars for…
We have been using Mount Cars for years. They are efficient, reliable and very competitive price wise.
Not a good trip
Clean efficient and comfortable ride on time.
Overall, very good. Polite and friendly driver. Very comfortable, spacious and clean vehicle. Only note for the driver: do not start conversations on potentially sensitive topics such as geo political issues. Passengers may (and in this case did) have opinions different to your own.
Brilliant as always keep you updated as…
Brilliant as always keep you updated as to location of car
It’s got be 20yrs or so
It’s got be 20yrs or so. Have & will only use Mount Cars.
I get on well with the call operators & the cab drivers are very welcoming & helpful.
Efficient
Efficient, helpful and pleasant office staff. Cars arrive on time and drivers generally very friendly.
Drivers are always polite and helpful…
Drivers are always polite and helpful also the operators at the base do their very best to reduce the waiting time for a cab
Efficient and fair prices.
Efficient and fair prices.
Was able to book really last minute.
Professional driver arrived on time
Professional driver arrived on time. Pleasant journey. Very reasonable price. Arrived on time for appointment.
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