wallingtoncars.com Reviews 567

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, noting that every reservation is handled swiftly and courteously. The service is frequently described as excellent, with many people appreciating the punctuality of drivers and the ease of the booking process. Reviewers often highlight the reliability of the company, especially for airport transfers, and commend the drivers for their polite and accommodating nature. However, some customers also noted issues with the delivery service, specifically regarding wait times for airport pickups and drivers not being in the expected meeting location. A few other people also felt that some drivers exhibited unprofessional or intimidating behavior on the road.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the drivers for being... See more

Service

Users describe positive interactions with service, consistently praising its efficiency, punctuality, and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the... See more

Booking process

Reviewers highlight positive aspects of the booking process. Customers consistently describe the booking... See more

Based on these reviews

Rated 5 out of 5 stars

I have been using Wallington cars gor more than 20 years and have never experienced any problems with bookings, cars or drivers. Every reservation was handled professionally,friendly and swiftly. Ca... See more

Company replied

Rated 5 out of 5 stars

We used Wallington cars for the first time following a friend’s recommendation. We had a Heathrow drop off and return. Can’t recommend highly enough. The App let us know who was coming and... See more

Company replied

Rated 5 out of 5 stars

Wallington Cars & Couriers are so reliable always on time, be that early hours of the morning or later in the day depending on the flight time. Friendly & polite booking service and drivers who are co... See more

Company replied

Rated 5 out of 5 stars

Saleh, our driver at T3 was the epitome of patience. Our flight got delayed, then stood in a queue on the tarmac for nearly 20 mins to be allowed to park, then to add misery to injury, the baggage c... See more

Company replied


Company details

  1. Taxi Service
  2. Courier and Delivery Service
  3. Courier Service
  4. Minibus Taxi Service
  5. School Bus Service
  6. Transportation Service

Written by the company

We are specialists in providing a safe and secure Passenger Transport and Same Day Courier services. Supplying, Saloon Cars, MPV's, Minibuses and wheel chair accessible vehicles. We can also provide Executive Passenger transport, and understand that every now and again there is that need for something special. Our driver fleet consists of 100+ drivers. We are also able to provide a female only driver service on request. We are Airport Transfer Specialists. We carry out over 25,000 Airport Transfers each year and with our very competitive prices. Providing fast, reliable Same Day Courier services, based in Cheam, covering South London, Surrey and the surrounding areas. For local and nationwide deliveries, our experienced specialised same day team will be able to assist you and advise you with any of your same day courier requirements. Whether you need a time-specific delivery, or delivery by close of play the same day, our team can assist. Having been established for over 40 years, we are the first choice for your courier needs. Servicing corporate, national, private sector and all business requirements.


Contact info

4.8

Excellent

TrustScore 5 out of 5

567 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Reliable and Friendly

We used Wallington cars for the first time following a friend’s recommendation.

We had a Heathrow drop off and return.

Can’t recommend highly enough. The App let us know who was coming and to track progress. Although not really needed as they were bang on time both trips.

Paid by card in advance which was super helpful.

Will only use Wallington Cars in the future.

25 January 2026
Unprompted review
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Reply from wallingtoncars.com

Hi Tim & Julie,

Thank you so much for your review, we are really happy that you received the service that we pride ourselves on! Glad we could be of assistance!

Have a great day 😊

Rated 5 out of 5 stars

Great service

Great service, we use them for all our airport runs. There always so friendly no matter what ridiculous time in the morning it is. 100% recommend.

8 September 2025
Unprompted review
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Reply from wallingtoncars.com

Many thanks for your review Michael, glad that we could be of assistance 😁Have a great rest of your day 😊

Rated 5 out of 5 stars

Excellent service

Excellent service - on time, decent car and nice driver. Perfect

11 August 2025
Unprompted review
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Reply from wallingtoncars.com

Hi Graham, thanks for taking the time to leave a review, it is much appreciated! Have a great day 😀

Rated 5 out of 5 stars

Great service!

Great drivers, particularly Colin on the return journey from Gatwick.
Timely, efficient and helpful service.
Easy to book - helpful admin team too!
Maggie

8 August 2025
Unprompted review
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Reply from wallingtoncars.com

Hi Maggie, thanks for taking the time to leave a review, it is much appreciated. We'll make sure it reaches your driver! Have a great day 😀

Rated 5 out of 5 stars

Wonderful

Wonderful, caring, helpful drivers and very comfortable cars. Our driver had a long wait for us as our luggage was very late. He was so kind.

11 August 2025
Unprompted review
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Reply from wallingtoncars.com

Hi Mr Garner, thank you for taking the time to send in a review. We will make sure it gets to your driver! It is much appreciated, have a great day 😀

Rated 5 out of 5 stars

I have been using Wallington cars gor…

I have been using Wallington cars gor more than 20 years and have never experienced any problems with bookings, cars or drivers. Every reservation was handled professionally,friendly and swiftly. Cars are always prompt or early..never late. Drivers friendly,helpful and well mannered.
I will continue to use Wallington Cars as long as I need transportation to and from airports

8 August 2025
Unprompted review
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Reply from wallingtoncars.com

Hi Jerome, thanks for taking the time to send in a review. We are happy you have continually received the service we are proud to provide. It is much appreciated! Have a great day 😀

Rated 5 out of 5 stars

Excellent service…

8 August 2025
Unprompted review
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Reply from wallingtoncars.com

Hi Umair, thank you for taking the time to review us, it is much appreciated! Have a great day 😀

Rated 4 out of 5 stars

Reliable and friendly

Easy booking, excellent detailed confirmation gives confidence and you can track your car on its way to you. Great driver, friendly and great service.

7 August 2025
Unprompted review
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Reply from wallingtoncars.com

Hi Karen, thanks for taking the time to review us, it is much appreciated! Have a great day 😀

Rated 5 out of 5 stars

Very pleasant driver

Very pleasant driver, helping me with my heavy suitcase as wel

6 August 2025
Unprompted review
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Reply from wallingtoncars.com

Hi Irena, thanks for taking the time to review, it is much appreciated! Have a great day 😀

Rated 5 out of 5 stars

Wallington Cars are awesome!

Wallington Cars is the best way to get to the Airport. They are so reliable and always on time. My drivers are always so kind and helpful. I 100% recommend using this amazing service 🥰

1 August 2025
Unprompted review
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Reply from wallingtoncars.com

Hi Rose, thank you for your glowing review, it is much appreciated! Have a great day 😀

Rated 5 out of 5 stars

Have used this company several times

Have used this company several times. Drivers are always punctual, friendly and professional. Would definitely recommend.

16 July 2025
Unprompted review
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Reply from wallingtoncars.com

Hi Ben, thanks for taking the time to review, it is much appreciated! Have a great day 😀

Rated 5 out of 5 stars

What’s not to like

Sam (maybe I heard wrong and it was Saleh)picked us up at Gatwick in his impeccably clean and comfortable car and got us to our destination in perfect time.
Unfortunately we didn’t have the pleasure of a return trip with him and I don’t want to be negative about our driver as he picked us up nice and early got us there in plenty of time.
It’s a great no stress way to get to Gatwick.

20 July 2025
Unprompted review
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Reply from wallingtoncars.com

Hi Athènes, thanks for taking the time to review, it is much appreciated! Have a great day 😀

Rated 5 out of 5 stars

Great service

Great service! Always let you know where and where to meet at airport! Helped with cases! Office staff great help too!

23 July 2025
Unprompted review
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Reply from wallingtoncars.com

Hi Zoe, thanks for taking the time to send in a review, it is much appreciated! Have a great day 😀

Rated 5 out of 5 stars

Enjoyable journey

Saleh was professional, helpful and friendly, and we had a very interesting conversation.

18 July 2025
Unprompted review
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Reply from wallingtoncars.com

Hi Andrew, thanks for taking the time to review us, it is much appreciated! Have a great day 😀

Rated 5 out of 5 stars

Saleh - very professional and educated driver, very pleasant experience

Saleh, our driver at T3 was the epitome of patience. Our flight got delayed, then stood in a queue on the tarmac for nearly 20 mins to be allowed to park, then to add misery to injury, the baggage carousel was stuck for c. half hour. Saleh kept in touch and patiently waited for us. He kept apologising for dropping us home later than expected but we asked him not to worry and stay safe in the evening traffic. We had a very intersting conversation and put the world together. Thank you.

26 June 2025
Unprompted review
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Reply from wallingtoncars.com

Hi Monica, thank you for your kind words, we'll make sure they get passed on to Saleh for you. Have a great day 😀

Rated 5 out of 5 stars

Best service to and from airport

Best service to and from airport. Very professional start to finish. The drivers were lovely and excellent communication. Credit lovely company. Thank you.

8 July 2025
Unprompted review
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Reply from wallingtoncars.com

Hi Tamsin, thanks for taking the time to review us, it is much appreciated! Have a great day 😀

Rated 5 out of 5 stars

Our driver was so lovely and helpful

Our driver was so lovely and helpful, he really made the start of our holiday special . We had our little dog with us and he was so accommodating. Thank you very much .

6 July 2025
Unprompted review
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Reply from wallingtoncars.com

Hi Jane, thanks for your kind words, we'll make sure your driver receives them! Have a great day 😀

Rated 4 out of 5 stars

Prompt and pleasant

Prompt, smooth journey, pleasant manner

9 July 2025
Unprompted review
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Reply from wallingtoncars.com

Thank you for taking the time to review us, it is much appreciated! Have a great day 😀

Rated 5 out of 5 stars

Excellent

Excellent! Always reliable, thank you

8 July 2025
Unprompted review
wallingtoncars.com logo

Reply from wallingtoncars.com

Good morning, thank you for taking the time to send in a review. It is much appreciated! Have a great day 😀

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