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Motorway Reviews 

108,083
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 21,199 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently describe the process as easy, smooth, and straightforward, making car selling simple and stress-free. Many people praise the efficient service and excellent user experience, often highlighting the helpful and professional staff who provide clear guidance and support throughout. Reviewers frequently report receiving better prices than expected, often exceeding other online offers. However, some customers also noted issues with price reductions, where the final offer was significantly lower than initial valuations due to dealer negotiations or alleged faults. A few other people also felt that communication was poor, experiencing delays in getting their car listed or unhelpful customer support when issues arose.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers praising the ease and speed of selling their... See more

Price

People report ambiguous experiences with price, with many customers expressing satisfaction, noting they... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the overall process easy, quick,... See more

Staff

Customers generally report positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent communication and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The process was smooth and the dealer that bought it and arranged pick up was fantastic. Just make sure you take pictures of all marks scratches dinks etc so the dealer has no reason to reduce the pri... See more

Rated 4 out of 5 stars

The transaction ran smoothly, and I sold my car at a price better than we buy any car. However, the price from the 1st auction did not hit my reserve price so I did not accept. I called the customer... See more

Rated 5 out of 5 stars

Fantastic. Motorway showed me which pictures to take. It went live on auction on Monday car sold Tuesday. Week after car went and money straight into account. Easy and straightforward, no problems at... See more

Rated 5 out of 5 stars

Selling my car with Motorway was a very simple process. Everything is done via their app or website, and it is possible to get help over the phone if required. Guidance is clear, comprehensive and hel... See more


Company details

  1. Car Dealer
  2. Online Marketplace

About Motorway

Written by the company

Motorway is the UK's first and biggest car-selling-only platform - connecting private car sellers with 8,000+ verified dealers in our network - that's two thirds of the UK market. Since launching in 2017, over a million people have chosen us to help sell their cars, with a car sold every two minutes.

Our platform makes the whole process simple, secure, and stress-free. Sellers get a great price, fast. Dealers get high-quality stock on their forecourt, fast. Win, win.

If you need help, our friendly team is ready to support you with any questions you may have.

Our office hours are Monday-Friday 9am-7pm, Saturday, Sunday and bank holidays 9am-5pm. Our contact details are below.

Why choose Motorway?

Getting more money for your car has never been easier. With Motorway, you get a free, instant valuation and thousands of verified dealers competing to give you their best offer. This competition means that, on average, sellers walk away with £1,600 more than part exchange*. It's the easy way to sell your car, with home collection and quick payment. Job done.

  • You get a great price – 84% beat market price**
  • 1 million people have used Motorway to help sell their car
  • A car sold every 2 minutes
  • 8,000+ verified dealers in our network - that’s two thirds of the UK market
  • Profile your car in no time at all
  • Rated 'Excellent' with 100,000+ Trustpilot reviews
  • Fast, fair and no fuss

When it works like this, it's no wonder over 1 million people have used Motorway to help sell their car. Enter your registration to get an instant valuation and your car's best price.

*On average Motorway sellers got £1,600 more for their vehicle vs part exchange offers (based on a customer survey in April 2026). Visit motorway.co.uk/claims

**84% of sellers got more than market price for their car. Validated against two independent sources. Visit motorway.co.uk/claims

Over 1 million people have used Motorway to help sell their car

Written by the company

How we do it
Everything we’ve built at Motorway is focused on one goal: helping people get the best price and sell their car with confidence. That means using smart technology to make profiling your car easier, creating competition through daily auctions where 8,000+ verified dealers compete to buy your car – helping drive your price higher. It’s how we’ve built a platform that’s helped over 1 million people sell their cars across the UK.
With you at every step
Selling a car can feel like a big deal, because it is. That’s why we’ve designed every part of Motorway to make selling feel simpler, safer, and fully supported. Our AI-powered profiling helps you create an accurate listing, while every dealer is verified before they can bid on your car. We help settle outstanding finance, secure your payment before your car leaves the driveway, and have a support team available by phone and live chat throughout your journey.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

108K reviews

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4.4

All reviews

(108,083)

20,137 reviews in the last 12 months

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Rated 5 out of 5 stars

From start to finish

From start to finish, we were extremely happy with the whole process.
It was easy to upload photos with guidance from one of the Motorway team who stayed with us until we had completed all the photos and information about the car. The car went in the next sale on Sunday, was sold on the Monday for the Motorway guide price and was paid for and collected on Wednesday.
We have never sold a car on line before but wouldn't hesitate to use Motorway again.

7 August 2026
Rated 4 out of 5 stars

All went ok

Impressed with the service. All went to plan on collection day and good communication from Motorway. Just disappointed that the actual price I got at auction was considerably lower than original estimation from Motorway!

7 August 2026
Rated 5 out of 5 stars

We received a very efficient level of…

We received a very efficient level of service from start to finish. We were offered a reasonable price for our vehicle. We were able to negotiate the various steps through the online process comfortably although I have to say that for people with little or no computer experience it may not have been possible to complete and at the end of the process our driver, Jag, was absolutely first class. He was one hundred percent efficient, he completed the process without any fuss and helped us to complete our part and he is a really nice bloke. Overall a very good experience.

7 August 2026
Rated 4 out of 5 stars

General good quick and efficient

General good quick and efficient, my only down point is on initial valuation being high to reel me into the process before the car condition evaluation prior to the auction then again a further drop well below the the start valuation. It would be better to receive a more realistic valuation at the evaluation stage and miss out the high first figure. As for the post auction this was handled well and process and collection no issues, with very prompt payment received within 30 minutes of sale completion.

6 August 2026
Rated 4 out of 5 stars

The process was smooth and the dealer…

The process was smooth and the dealer that bought it and arranged pick up was fantastic. Just make sure you take pictures of all marks scratches dinks etc so the dealer has no reason to reduce the price. It was a few grand less than the original enticement valuation but it was more than I would have got for a part exchange so can’t grumble!

6 August 2026

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