Motorshift Reviews 

96
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers had a great experience with this company. Customers frequently praise the friendly staff for being extremely helpful and guiding buyers smoothly through the entire car-buying process from start to finish. Many people appreciate the transparent communication, dedication, and professional support provided by the team during purchases. Some reviewers were not happy with the vehicle quality, mentioning mechanical issues, leaks, and unexpected faults shortly after taking the car home. Consumers also noted that after-sales service can be difficult to deal with when trying to resolve these ongoing repair problems. A few individuals felt let down by the lack of transparency and poor communication when seeking assistance.

What people talk about most

Staff

People report positive experiences with staff, frequently praising friendly team members who guide them... See more

Service

Customers consistently note ambiguous experiences with service, as many reviewers highlight helpful staff and... See more

Product

Consumers experience mixed feelings regarding the product, with many reviewers expressing high satisfaction... See more

Customer service

Clients share ambiguous opinions on customer service, as many reviewers praised friendly staff and helpful... See more

Quality

Customers had negative experiences with quality, highlighting that vehicles were sold with major mechanical... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I wanted to share my recent experience with Motorshift. The customer service I received was truly excellent and exceeded my expectations in every way. A special thanks goes out to Mark, whose pr... See more

Rated 5 out of 5 stars

I had an amazing experience purchasing my new car at Motorshift Bury, thanks to the outstanding service and support from my salesman Mark. He was friendly and had great knowledge and he went above an... See more

Rated 5 out of 5 stars

Bought a car through motorshift everything went like clock work from buying to delivering. Danny looked after me so can only say you will not go wrong buying a car from motorshift 10/10 thanks Allan

Rated 5 out of 5 stars

Motorshift were really helpful when I was buying my new car. I wasn’t sure which car would be right for me and the staff couldn’t have been more helpful in helping me to decide. They guided me through... See more


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

96 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(96)

69 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would recommend this company to anyone…

Would recommend this company to anyone they are a good set of lads who are super helpful and helped me choosing my new car. They made sure the car was fully serviced and MOTd for me as I have bad experiences with buying cars in the past. Safe to say i trust this company and have nothing but good things to say about the staff and my experience!

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Lovely staff brilliant service

Recently took my Dad to purchase a car from here. Was really impressed with their service. Few minor issues with the car but they made sure they got everything sorted for him. I now have one happy Dad thanks to Mark for all your help and patience

26 July 2025
Unprompted review
Rated 5 out of 5 stars

Purchased a car about a month ago and…

Purchased a car about a month ago and at first I was feeling so deflated as it had a few minor issues with it, one being a squeaking noise which turned out to be a top mount needed replacing. Danny and Chris were very helpful and all the issues were sorted out and I was told in detail what was what. We initially travelled further than we would of liked for the spec car we purchased and so glad we did. Thanks guys.o

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Great friendly service with no pressure

Great friendly service. Dealt with Danny who was fantastic getting everything laid out for me when buying a car. Explained the process in detail without pressure. The car itself is fantastic. Great aftercare service to. I would certainly recommend this firm (and have already done so). Especially if you have had bad experiences in buying second hand before. These guys are the real deal.

25 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look