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Motorpoint - Swansea Reviews 

875
TrustScore 4.5 out of 5

4.6

Swansea Enterprise Park, Samlet Road, SA7 9AG Swansea, Wales, GB


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See what reviewers are saying

Rated 4 out of 5 stars

I noticed a scratch on the front light cover I telephoned next day and was told I should have had a good look before we accepted car we didn’t collect car till 5.30 and only purchased that day I have... See more

Rated 5 out of 5 stars

It was hassle free and must say the staff were courteous and knowledgeable. Special mention to Jodie Poland and Reese who looked after us and even had follow up call to check all was ok.

Rated 5 out of 5 stars

The staff were curtious and professional, we dealt with Alex. The buying process didn't feel rushed. We knew the brand and model of car we were after and when we rang and booked the test drive the pe... See more

Rated 5 out of 5 stars

I was taken care of as soon as I entered by professional caring staff who were very helpful and patient with me and provided me with everything I wanted to know and put me at ease by not rushing me wi... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, United Kingdom

  • 01792 620927
Promotion box for Motorpoint - Swansea

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

Excellent

TrustScore 4.5 out of 5

875 reviews

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4.6

All reviews

(875)

5,863 reviews in the last 12 months

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Rated 5 out of 5 stars

I would highly recommend motorpoint…

I would highly recommend motorpoint Swansea, amazing customer service so friendly makes your experience so calm and they go above and beyond and any questions you got they will answer them amazing service

28 May 2026
Motorpoint - Swansea logo

Reply from Motorpoint - Swansea

We're so happy to hear you had an amazing experience at our Swansea branch! We appreciate your kind words about our friendly team.

Thank you
Motorpoint

Rated 5 out of 5 stars

Kieran was absolutely fantastic

Kieran was absolutely fantastic, made me feel so welcome! Explained everything I needed to know about my new car and was able to pick it up the same day , would 100% recommend motorpoint Swansea

27 May 2026
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Reply from Motorpoint - Swansea

We are so pleased to hear about your excellent experience. It's wonderful that we could make your car buying journey so smooth and efficient. Thank you for your kind recommendation!

Thank you
Motorpoint

Rated 5 out of 5 stars

Jodie was excellent.

Jodie was excellent.. looked after me and my dad.. She couldn't have been more helpful...Very impressed with her and all the team at Motorpoint

30 May 2026
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Reply from Motorpoint - Swansea

We're so pleased to hear our team provided such excellent service. Thank you for your kind words and positive feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

Wernt pressurised to purchase a car…ka

Wernt pressurised to purchase a car asked iff u needed any help and let u get on with it until u wanted to ask questions about a car u fancied jodie was very good and helpful and sorted everything out for me when I purchased the car would definatley buy another car ftom motor point swansea

30 May 2026
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Reply from Motorpoint - Swansea

We are so glad you appreciated our no-pressure approach and found our team helpful. We hope you enjoy your new car!

Thank you
Motorpoint

Rated 5 out of 5 stars

From start to finish a great and easy…

From start to finish a great and easy process. Our family have bought 3 cars from them in the last 6 months. I wouldn't use anyone else.

25 May 2026
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Reply from Motorpoint - Swansea

We are so glad to hear your family had such a great and easy experience with us, especially after three car purchases! Thank you for your loyalty.

Thank you
Motorpoint

Rated 5 out of 5 stars

The whole experience was really…

The whole experience was really pleasant. The salesman Joe in motorpoint swansea made buying our new car very easy and explained everything really well. He was kind and patient throughout.

29 May 2026
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Reply from Motorpoint - Swansea

We're so pleased you found your car buying experience pleasant and easy. We're glad our team was kind and patient throughout. Thank you for your feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

Very large selection of cars very…

Very large selection of cars very professional salesmen no force selling excellent service reasonable car prices no hassle problems

29 May 2026
Motorpoint - Swansea logo

Reply from Motorpoint - Swansea

We're delighted you found our car selection extensive and our team professional. Thank you for your positive feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

very helpfull

22 May 2026
Motorpoint - Swansea logo

Reply from Motorpoint - Swansea

Thanks so much for taking the time to leave us your feedback and review. We appreciate it.

Rated 5 out of 5 stars

My wife and I were dealt with by Joe…

My wife and I were dealt with by Joe Helliwell at Swansea. He was extremely helpful asked what we needed in a car. We looked at available models and were supplied with the keys. We paid a deposit but changed our mind to another model the next day no issues changing test drives on both vehicles. The part exchange was good for our car.Stress free easy to deal with. I have no connection with the company or salesman and this is a genuine unbiased review of our experience car collected on 24/5/26.

27 May 2026
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Reply from Motorpoint - Swansea

We are delighted to hear about your positive experience with us. It is wonderful to know that our team was helpful and made your car purchase stress-free. Thank you for sharing your genuine feedback.

Thank you
Motorpoint

Rated 2 out of 5 stars

Shocking aftercare

Took the car back with a few issues which they mostly fixed .. had scratches on front windscreen drivers side you can only see in a certain light which were bad ... the technician said he could see them but the manager refused to replace the glass ... also not complying with the 30 day consumer rights act

23 May 2026
Motorpoint - Swansea logo

Reply from Motorpoint - Swansea

Thank you for taking the time to leave your feedback. As discussed with you, while the glass does have some scratches, seen under certain lights and angles, it would pass an MOT test, and therefore passed our Motorpoint used car standard. Under the Consumer Rights Act, the car is of satisfactory quality and we have complied fully with the act.
I am sorry that we have not been able to resolve this issue to your satisfaction.

Rated 5 out of 5 stars

From start to finish my wife and I were…

From start to finish my wife and I were treated with respect by friendly and knowledgable personnel. The whole experience was very worthwhile ( and I got the car I've always wanted !)

26 May 2026
Motorpoint - Swansea logo

Reply from Motorpoint - Swansea

We are so pleased to hear you had a worthwhile experience and found our team friendly and knowledgeable. We're glad you got the car you always wanted!

Thank you
Motorpoint

Rated 5 out of 5 stars

It was made easy for us by Elliot the…

It was made easy for us by Elliot the sale adviser. He was very knowledgeable and made everything smooth with the sale.

9 May 2026
Motorpoint - Swansea logo

Reply from Motorpoint - Swansea

We're delighted to hear our sales adviser made your experience easy and smooth. Thank you for your kind feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

A great experience

Friendly and professional staff all round. From the moment we entered the showroom right through to completing the purchase of our Ford Kuga hybrid that we are most pleased with. It was lovely not to be pushed and allowed the space to make our minds up. Thank you Motorpoint. You made our experience most pleasant.

18 May 2026
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Reply from Motorpoint - Swansea

We're so glad to hear you had such a pleasant experience with us! It's wonderful that our team provided professional and friendly service, and that you're pleased with your new car. Thank you for your kind feedback!

Thank you
Motorpoint

Rated 4 out of 5 stars

All the Cars are at a Great Price

All the Cars are at a Great Price the Staff are Friendly the only Reason I give it 4 stars instead of 5 was because the Guy who showed me my car on day of Pick up was not sure about how all the controls on the Dashboard Worked but to be fair to Him he was New to the Job

24 May 2026
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Reply from Motorpoint - Swansea

We're glad you found our car prices great and our staff friendly. We appreciate your feedback regarding the dashboard controls and will use it for training.

Thank you
Motorpoint

Rated 5 out of 5 stars

James Jones was a lovely sales person

James Jones was a lovely sales person. Explained everything, and wasn't pushy. He sold us 2 cars and myself snd daughter are very pleased.

16 May 2026
Motorpoint - Swansea logo

Reply from Motorpoint - Swansea

We appreciate your kind words! We are delighted to hear you and your daughter are pleased with your car purchases.

Thank you
Motorpoint

Rated 5 out of 5 stars

This is my third car from Motorpoint…

This is my third car from Motorpoint and I am again very pleased with my purchase
Excellent on site team at Swansea special mention for the mechanic Brad who took time to explain the intricacies of my new car and Catherine the receptionist who was very helpful both on and off the phone, Thanks

16 May 2026
Motorpoint - Swansea logo

Reply from Motorpoint - Swansea

We're so pleased to hear you're happy with your third car from us! It's wonderful that our on-site team provided excellent service. Thank you for your feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

Excellente service from start to finish…

Excellent service from start to finish with great communication. When picking up my vehicle everything including paperwork was made easy. Lucas is an asse to the company

13 May 2026
Motorpoint - Swansea logo

Reply from Motorpoint - Swansea

Hi there, thanks so much for taking the time to leave us a review and your feedback

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