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Motorpoint - Ipswich Reviews 

296
TrustScore 4.5 out of 5

4.5

West End Road, IP1 2DZ Ipswich, GB


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Rated 5 out of 5 stars

Great service and price! I recently bought a car from Motorpoint and had a great experience. The price was competitive, and the service was top-notch. A special shoutout to Cameron Higgins, who was b... See more

Company replied

Rated 5 out of 5 stars

Looked around cars on display, found what iwas looking for, No pressure from sales, back for test drive next day, All good tax insurance sorted then home to admire new car. The salespeople very help... See more

Company replied

Rated 5 out of 5 stars

Decided to buy a new car and went in to the Ipswich store ,was net by a lovely man called Cameron who helped us whilst we were looking ,and then after deciding on one in another Motorpoint store whi... See more

Company replied

Rated 5 out of 5 stars

The staff at Ipswich branch were very friendly and helpful from the moment I went into the showroom. Unfortunately, the car I went to view had been sold that day. However there was another similar... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

Promotion box for Motorpoint - Ipswich

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.5

Excellent

TrustScore 4.5 out of 5

296 reviews

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4.5

All reviews

(296)

5,980 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service from Connor and…

Great customer service from Connor and Sehran. Throughout the process, I changed my mind multiple times about which car I wanted, and they remained incredibly patient and understanding. Never felt pressured and they were happy to answer all my questions clearly and discuss each option I had available in detailed, which made me fell comfortable and confident about my final decision. Very happy with my car. Thank you.

27 July 2024
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Reply from Motorpoint - Ipswich

Thank you for your review

Rated 5 out of 5 stars

Our 5th Motorpoint car

This is the 5th car we have bought from Motorpoint. Our repeat custom says it all.

28 July 2024
Motorpoint - Ipswich logo

Reply from Motorpoint - Ipswich

Thank you for your review. Your feedback is incredibly important to us and will be passed on to the team

Rated 5 out of 5 stars

Very good service

Very good service, found what we were looking for. Very pleased with Cameron

26 July 2024
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Reply from Motorpoint - Ipswich

Thank you for your review. Your comments will be passed on to the team

Rated 5 out of 5 stars

Fantastic salesman Conor who gave great…

Fantastic salesman Conor who gave great advice, listened and wasn't at all 'pushy'. He gave us time to think and all the information I needed. LOVE my car....

25 July 2024
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Reply from Motorpoint - Ipswich

Thank you for your review. Your comments will be passed on to the team

Rated 5 out of 5 stars

Good service

Good service, polite staff, good amount of stock to choose from.

21 June 2024
Motorpoint - Ipswich logo

Reply from Motorpoint - Ipswich

Hi Bev, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team

Rated 5 out of 5 stars

Knowledgeable staff

Knowledgeable staff. Friendly and helpful. Nothing is too much trouble. The staff made the car buying very simple. Non pushy Sales team which is good I think. We were difficult customers is so far as we kept changing our mind on which car we REALLY wanted. Thus didn’t faze the team who were understanding. Ollie and Cameron dealt with our sale and they were both professional.

24 June 2024
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Reply from Motorpoint - Ipswich

Hi Peter, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team

Rated 5 out of 5 stars

Excellent staff

Very helpful staff and made the trade in and purchase so easy

16 June 2024
Motorpoint - Ipswich logo

Reply from Motorpoint - Ipswich

Hi Stuart, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team

Rated 5 out of 5 stars

The sale consultant was charming

The sale consultant was friendly, knowledgeable, understanding and charming.

He understood our concerns and reassured us of purchasing a vehicle with the company and its benefits.

He answered all our questions without hesitation and confidently. which I found entirely encouraging

He made us feel that the company would be able to deal with any queries or future issues.

Found this very reassuring.

8 June 2024
Motorpoint - Ipswich logo

Reply from Motorpoint - Ipswich

Hi Ann, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team

Rated 4 out of 5 stars

Good service. Excellent selection of cars

Was helpful in finding me a car which met my requirements regarding budget. Kept me fully informed over how long delivery would take and when finance had been agreed.
Unfortunately in collection I wasn’t overally happy with how the car had been valeted and was not very clean.

5 June 2024
Rated 5 out of 5 stars

Good variety of cars and lovely and…

Good variety of cars and lovely and clean and the staff are very polite even Tom who dealt with us.
Very professional and went through everything we needed to know.
Thank you.

27 May 2024
Motorpoint - Ipswich logo

Reply from Motorpoint - Ipswich

Thank you for your review.

Rated 5 out of 5 stars

Buying a car from Motorpoint

From start to finish it was a real pleasure dealing with Motorpoint. Excellent web site to view the cars and then once you’ve decided to purchase an excellent administrative service to help you with the purchase

22 May 2024
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Reply from Motorpoint - Ipswich

Thank you for your review, your feedback is greatly appreciated

Rated 5 out of 5 stars

The Motorpoint team were fantastic

The Motorpoint team were fantastic. Extremely helpful and I am completely satisfied with the service and experience I received and with the vehicle itself. The manager and Sarah at the Ipswich branch were great.

11 May 2024
Motorpoint - Ipswich logo

Reply from Motorpoint - Ipswich

Thank you for your comments. We're glad you had a positive experience

Rated 5 out of 5 stars

I’ve Dealt with Motorpoint many years…

I’ve Dealt with Motorpoint many years now, and I’ve never had a bad experience with them. Between myself and my family we’ve bought 6 different cars and never had any issues.all the staff are very helpful and friendly. The young salesman who sorted my order was very helpful and answered all my questions.

13 May 2024
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Reply from Motorpoint - Ipswich

Thank you for your comments. We're very pleased that you always receive great service

Rated 5 out of 5 stars

Motorpoint Ipswich

Everything was very well organised from my initial enquiry to viewing and purchase. The lady at Ipswich branch was very friendly. Went for a good test drive and on deciding to purchase the vehicle all the paperwork was completed quickly and efficiently. Overall the experience was excellent and all of the staff were very professional.

8 May 2024
Motorpoint - Ipswich logo

Reply from Motorpoint - Ipswich

Thank you for your review. We are glad you had the true Motorpoint experience

Rated 5 out of 5 stars

Conner was very help transparent

Conner was very help transparent. Listened to my requirements and help me achieve what I was looking for. Would use the company again , in fact I was given an recommendation. Glad I did .

26 April 2024
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Reply from Motorpoint - Ipswich

Hi Deborah, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team

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