Well done Motorpoint . This is the second car we've bought from them .The whole experience was perfect . The price for the car was very competitive and we were given a good part exchange deal with ou... See more
Location
Switch locationWhistler Drive, Glasshoughton, WF10 5HX Castleford, West Yorkshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Matt Shaw provided us with a great experience when purchasing the new car. Provided us with all the information and explained it in a clear and easy manner to follow. Never felt like we were being pu... See more
Company replied
Joe was absolutely amazing, he explained everything so we understood and were happy every step of the way, he never pressured us into anything we were free to make our own choice. even when we had a f... See more
Company replied
Good selection of vehicles with helpful staff. No pressure and everything was explained up front. This was my first ‘used car’ in over 30 years and was pleasantly surprised with the no haggle and rel... See more
Company replied
Company details
- Car Dealer
- also in
- Used Car Dealer
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
Whistler Drive, Glasshoughton, WF10 5HX, Castleford, West Yorkshire, United Kingdom
- 01977 712881
Over 1000 new cars every week
4.6
Excellent
896 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Seamless selling and buying
20 March 2026
Reply from Motorpoint - Castleford
Hi Michael,
Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you had a positive experience and will be sure to pass your comments on to everyone involved.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Expert staff
First time buying a car. The people at Motorpoint Castleford were so helpful and knowledgeable. Thank you!
16 March 2026
Reply from Motorpoint - Castleford
Hi Libby
Thank you for taking the time to leave us a review. I'm glad to hear that you had a great first buying experience with our Castleford team and that we were able to support you at such an exciting time.
Thank you again for your purchase, we hope to see you back in store in the future!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Very professional and caring guys took…
Very professional and caring guys took the time to bring water for our dog, no pressure at all put on you to buy
10 March 2026
Reply from Motorpoint - Castleford
Hi Adrian,
Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you had a positive experience with our Castleford team and will be sure to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Dealt with abs
Dealt with abs , he was really easy to deal with and couldn’t do enough for us , no pressure put on us ,
13 March 2026
Reply from Motorpoint - Castleford
Hi Allyson,
Thank you for taking the time to leave us your feedback. I'm glad to see that you had a great experience with Abs and will be sure to pass your comments on to him.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Reply from Motorpoint - Castleford
Hi Steven,
Thank you for taking the time to leave us your review. I'm glad to see that you have had a positive experience with our Castleford team and will be sure to pass your comments on to everyone involved. If you have any additional feedback on how we can improve, please do not hesitate to contact me.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Fantastic experience
Fantastic experience so pleased I bought a car from Motorpiont Castleford the sales person Matt Shaw couldn't do enough superb ambassador for Motorpoint very very pleased
10 March 2026
Reply from Motorpoint - Castleford
Hi Steven,
Thank you for taking the time to leave us your feedback. I'm glad to see that you have had a positive experience with Matt and will be sure to pass your comments on to him.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Matt Shaw
Matt Shaw, the Sales Executive, was very helpful. He carried out my purchase in a relaxing and professional manner. He was very pleasant and helpful throughout.
7 March 2026
Reply from Motorpoint - Castleford
Hi Terence,
Thank you for taking the time to leave us your feedback. I'm glad to hear that you had a positive experience with Matt and will be sure to pass your comments on to him.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
A really pleasant experience
A really pleasant experience, no pressure selling .We were left to browse until we found the perfect car for us. Then Nathan helped us with all the paperwork, he was very knowledgeable and guided us through the boring part of the purchase ..This is our third purchase from Motorpoint and we are extremely satisfied with both the price of our new vehicle and the part exchange price of old car. I would definitely recommend Motorpoint for the purchase of your new car.
9 March 2026
Reply from Motorpoint - Castleford
Hi Dennis,
Thank you for taking the time to leave us your feedback. I'm thrilled to hear that you had such a pleasant experience with Nathan and will be sure to pass your comments on to him.
Thank you again for your continued support and business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Reply from Motorpoint - Castleford
Hi Christine,
Thank you for taking the time to leave us your feedback. I'm glad hear that you have had a positive experience with our Castleford team and will be sure to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Just all very straightforward
3 March 2026
Reply from Motorpoint - Castleford
Hi Steve,
Thank you for taking the time to leave us your feedback. I'm glad to hear that you had a hassle free experience with our Castleford team and will be sure to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
I was so impressed by the whole…
I was so impressed by the whole experience of buying a car at Motorpoint. The atmosphere in the showroom was so relaxed and comfortable. Not pressurised at all. I had had a very upsetting afternoon at Big Motoring World that nearly put me off buying a car from a similarly large showroom. I’m so glad it didn’t. I would 100% buy another car from here. Abs was brilliant to deal with. A credit to the company.
4 March 2026
Reply from Motorpoint - Castleford
Hi Tina,
Thank you for taking the time to leave us such great feedback. I'm glad to see that you have had a positive experience with Abs and will be sure to pass your comments on to him.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Great experience
Great experience, very helpful full , give you time , don’t jump on you when you arrive , this is my 5th car with them I won’t go anywhere else , very helpful
6 March 2026
Reply from Motorpoint - Castleford
Hi Tracy,
Thank you for taking the time to leave us such fantastic feedback. I'm glad to see that you have had another positive experience with our Castleford team and will be sure to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Excellent Experience
Had a wonderful experience with Motorpoint Castleford. Filled out an online form to obtain a valuation and then made an appointment to attend on the 6th March. When we arrived was told that it would be 20-25 minutes for them to look around the vehicle to make sure everything was in order and in that allotted time the sales guy came back and advised us that everything was fine. Payment received a few hours later. Could ask for anymore and it was a pleasure doing business.
6 March 2026
Unprompted review
Reply from Motorpoint - Castleford
Hi Craig,
Thank you for taking the time to leave us your feedback. I'm glad to see that you have had a positive experience selling your vehicle with us and will be sure to pass your comments onto everyone involved.
Thank you again for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Reply from Motorpoint - Castleford
Hi Mark,
Thank you for taking the time to leave us your feedback. I'm glad to see that you have had a positive experience with our Castleford team and will be sure to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Very easy buying process
Very easy buying process
Matt Shaw guided through all the options and helped us to complete all of the paperwork. Good communication and we felt like we got a good exchange price for our car and the new car is great.
4 March 2026
Reply from Motorpoint - Castleford
Hi Mo,
Thank you for taking the time to leave us your feedback. I'm glad to see that you have had a positive experience with Matt and will be sure to pass your comments on to him.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Great Company to Deal with
Excellent service right from the initial phone contact to picking up my new car a couple of weeks later. Lots of contact and keeping me up to speed with the proceedings. Second car I've bought from Motorpoint and would have no hesitation in recommending them.
30 January 2026
Reply from Motorpoint - Castleford
Hi Linda,
Thank you for taking the time to leave us your feedback. I'm glad to see that you have had another positive experience with our Castleford team and will be sure to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Friendly an knowledgable staff
Friendly an knowledgable staff, easy and straightforward process
14 February 2026
Reply from Motorpoint - Castleford
Hi Emma,
Thank you for taking the time to leave us a review! I'm glad to hear that you found our team knowledgeable and friendly, and will be sure to pass your comments on to everyone involved.
Thank you for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Salesmen who dealt with us
14 February 2026
Reply from Motorpoint - Castleford
Hi Dave,
Thank you for taking the time to leave us your feedback. I'm glad to see that you had a positive experience with our sales team!
Thank you for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Reply from Motorpoint - Castleford
Hi Yvonne,
Thank you for taking the time to leave us a review. I'm glad to hear that you found our team to be helpful and will be sure to pass your comments on to everyone involved. If you have any further feedback on how we can improve please do not hesitate to contact me directly.
Thank you for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Excellent service from start to finish
Excellent service from start to finish. Both Nathan and Joe kept me informed all through the process and not at anytime did I feel pressured in buying the car. Highly recommended.
18 February 2026
Reply from Motorpoint - Castleford
Hi David,
Thank you for taking the time to leave us your feedback. I'm thrilled to hear that you had an excellent experience with Nathan and Joe and will be sure to pass your lovely comments on to them.
Thank you for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.