Russ who dealt with us was absolutely fantastic. He was very clear about the car, sent videos and as much information as we could need. He made the process so easy and enjoyable. Would absolutely rec... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Peter was extremely helpful and patient during the whole process, he made sure I was getting the best deal possible for my finance and kept me updated throughout. I never felt pressured at any point a... See more
Company replied
Perfect customer service easy to deal with from start to finish going above and beyond from first contact through to being picked up from the station and handover of the car. Had brilliant service all... See more
Company replied
Simon in Sales, Elvis and Ama were brilliant. My whole journey of reviewing, purchasing and delivery was very good. I was kept updated, they helped me with an independent aa inspection too. Thanks fol... See more
Company replied
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Dan made the process really easy. Efficient and communicated well. 100% recommend
17 January 2026
Unprompted review
Reply from Motorgurus
Thank you for your recommendation and also for your 5 star review.
Regards
Motorgurus.
Excellent salesman Pete
Excellent salesman Pete, from the first phone call to the end sale!
15 January 2026
Unprompted review
Reply from Motorgurus
Thank you for your lovely review, I will pass on your kind words to Pete.
Regards
Motorgurus.
Mo was really helpful from the moment I…
Mo was really helpful from the moment I made an enquiry. Made the whole process a smooth one and communication was brilliant!
15 January 2026
Unprompted review
Reply from Motorgurus
Thank you for your lovely review, its great to hear that Mo offered you a great customer journey.
Regards
Motorgurus.
Impressed with customer care from Peter…
Impressed with customer care from Peter and will use again for a no fuss honest sale and delivery driver was also amazing
15 January 2026
Unprompted review
Reply from Motorgurus
Thank you for leaving us a lovely 5 star review, we hope you enjoy your new car.
Regards
Motorgurus.
Extremely friendly and knowledgeable and the car was presented in immaculate condition
Very helpful crew thank you Russ for your assistance
14 January 2026
Unprompted review
Reply from Motorgurus
Thank you for your 5 star review, I will pass on your thanks to Russ and the team.
Regards
Motorgurus.
Purchase of Honda Civic
Spoke with Ross to purchase a Honda Civic. Very professional, great communication and car as described. Looking forward to the new wheels 😊
14 January 2026
Unprompted review
Reply from Motorgurus
Thank you for your great review, we hope you enjoy your new car and new wheels.
Regards
Motogurus.
100% would recommend these guys
Saw the car online, booked in to view and was exactly as pictured. Great communication from Pete, made viewing and test driving very easy and bought the same day.
5 star, would recommend to buy a car from these guys
14 January 2026
Unprompted review
Reply from Motorgurus
Thank you so much for your recommendation, and it lovely to read that Pete gave you a great service.
Regards
Motorgurus.
Al we had good and positive approach…
Al we had good and positive approach from Mr Peter
Great support from start to end . Very happy with their service
14 January 2026
Unprompted review
Reply from Motorgurus
Thank you for taking the time to leave us 5 stars.
Kind regards
Motorgurus.
Good service from Dan
Good service from Dan, very friendly, took care of me while purchasing my second car, thanks.
10 January 2026
Unprompted review
Reply from Motorgurus
Thank you for leaving us a 5 star review, and it great to hear that Dan gave you a great service.
Kind regards
Motorgurus.
Very helpful staff
Very helpful staff, let you look around freely and didn’t pressure for purchase. Once deposit was down it was a very speedy process
8 January 2026
Unprompted review
Reply from Motorgurus
Thank you for taking the time to leave us a 5 star review.
Regards
Motorgurus.
The wonderful Pete
Hey.
Peter was amazing at helping me find the perfect car. Honest, friendly and approachable. Wonderful man. Thank you
7 January 2026
Unprompted review
Reply from Motorgurus
Thank you for your high praise of Peter, we agree he is wonderful, and thank you for buying from Motorgurus.
Regards
Motorgurus.
Reply from Motorgurus
Thank you for leaving us 5 stars.
Regards
Motorgurus.
Absolutely fantastic company to deal…
Absolutely fantastic company to deal with from start to finish. Great choice of vehicles. All the staff that I have interacted with have been professional, polite, knowledgeable and understanding. Vehicle delivery not a problem. Myself and my partner bought a car (I only went to take him, not to buy one). I had a slight problem with mine which was rectified almost immediately above and beyond all expectations. I would highly recommend this company and most certainly would be happy to use again.
18 October 2025
Unprompted review
Reply from Motorgurus
Thank you so much for your lovely review, and also thank you for buying from Motorgurus, its great to hear that we managed to sort out any teething problems straight away and we look forward to seeing you both again on the future.
Kind regards
Motorgurus.
Russ has been really helpful in keeping…
Russ has been really helpful in keeping me updated about what was going on with my car before i got it.
5 January 2026
Unprompted review
Reply from Motorgurus
Thank you for taking the time to leave us a 5 star review.
Regards
Motorgurus.
Excellent service with Joel
Excellent service with Joel. No pushy sales. Highly recommended
4 January 2026
Unprompted review
Reply from Motorgurus
Thank you for your 5 star review, and also for your recommendation.
Regards
Motorgurus.
Absolutely fantastic service from start…
Absolutely fantastic service from start to finish Pete looked after us very well and helped with everything along the way highly recommend
4 January 2026
Unprompted review
Reply from Motorgurus
Thank you for taking the time to leave us a 5 star review, I will pass on your kind words to Peter.
Kind regards
Motorgurus.
Good service
Bloke was nice about everything told me all about the car that I’m purchasing everything was spot on
3 January 2026
Unprompted review
Reply from Motorgurus
Thank you for leaving us 5 stars.
Regards
Motorgurus.
5* service
Joel was very helpful and knowledgable, very good service.
3 January 2026
Unprompted review
Reply from Motorgurus
Thank you for your 5 star review, and kind words for Joel.
Regards
Motorgurus.
Russ was very helpful and would…
Russ was very helpful and would recommend
3 January 2026
Unprompted review
Reply from Motorgurus
Thank you for leaving us a 5 star review, and its nice to hear that Russ was very helpful.
Regards
Motorgurus.
Good purchase experience
Clear communication from Dan, quick and efficient purchase process, all over good experience
3 January 2026
Unprompted review
Reply from Motorgurus
Thank you for your 5 star review, its lovely to read that you had a good experience from Dan.
Regards
Motorgurus.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.