Motorcycle Products Reviews 

4,508
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers consistently report a great experience with this company. Customers frequently praise the excellent service, highlighting the helpful and knowledgeable staff who often go above and beyond to assist with inquiries and resolve issues instantly. Many appreciate the fast and efficient delivery service, with orders often arriving the next day or within 24 hours. Consumers also commend the wide range of quality products available, noting that items are well-priced and offer good value. The ordering process is described as easy and direct, enabling people to find the exact parts they need efficiently. This combination of great products, competitive pricing, and outstanding support makes it a top choice for many.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the excellent quality and good... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting rapid and reliable responses,... See more

Service

People report positive experiences with service, with many customers praising the excellent and fantastic... See more

Order

Customers had positive experiences with order, frequently highlighting fast delivery times, with many... See more

Price

Consumers find price to be positive, with many reviewers consistently highlighting good and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service. I ordered a replacement brake lever which promptly arrived but I couldn’t get it to fit. I sent an email and next day a replacement arrived, this also didn’t fit. Arnie pulled out all... See more

Company replied

Rated 5 out of 5 stars

Hubby needed to order some bike parts and tools as no Ducati agent where we live. Communication, delivery and dealing with changes/returns was excellent. Would use them again.

Company replied

Rated 5 out of 5 stars

Accidentally ordered the wrong brake pads, messaged the company and they managed to resolve my issue instantly, received my new pads the next day! Perfect customer service, couldn't ask for any better... See more

Rated 5 out of 5 stars

Motorcycle Products is always my first port of call. Been using them for about 4 years. Always a good range of stock, sensible prices and fast delivery. Any queries about parts required that are s... See more


Company details

  1. Motorcycle Parts Store

Written by the company

Motorcycle Products are a small UK based family run business selling motorcycle, scooter and ATV parts to the general public and trade. We supply high quality pattern and aftermarket motorcycle parts from the world's leading brands and all at the lowest prices. Aftermarket motorcycle parts for all makes and models are available for all types of bike from mopeds to superbikes, from classic Japanese and British motorcycles from the 1950's to modern day machines from China, Europe, America, and Japan. We offer same day dispatch, next day delivery, a customer service that's second to none, easy returns with 30 days to change your mind & we'll always put right quickly and efficiently to replace any faulty or damaged goods.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(4,508)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Job

Correct part, well described.
Reasonable price.
Ordered Thursday afternoon, arrived Friday morning.
Will be ordering again.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Service and speedy delivery

I was ordering a part for the clutch master cylinder. I am not in anyway mechanically minded but the Web page was easy to navigate and I found the part. It was delivered next day and as I checked the package i noticed my particular bike wasn't listed. I emailed them at night to clarify the part was correct and received an email next morning to confirm it was correct.
Very fast delivery and great communication.

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Reliable Service

I can see why these guys have such a good trustpilot score, I had an issue with a speedo cable not fitting and Arnie went out of his way (even over the weekend) to sort it out. Ended up being given a refund for the whole order as there wasn't an alternate cable that fits my classic bike.

Best customer service experience I've had in a very long time. Cheers

29 September 2024
Unprompted review
Rated 5 out of 5 stars

Hell Brake lines.

Hell Brake lines.
Following an initial mistake with my order, Arnie at Motorcycle products bent over backwards to get my order corrected.
Communication was excellent and all was resolved within a matter of days. He even insisted on refunding the purchase price due to the mix up and any inconvenience caused.
This is a top class business that I would highly recommend.
I would have given more than a 5 star rating if it was possible.
Thank you Arnie at Motorcycle products

17 September 2024
Unprompted review
Rated 5 out of 5 stars

Zero Issues

I am new to motor bicycling and found the team to be helpful, and efficient - I fitted the parts, job done. Not sure you could ask for more from an online business.

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, any issue that arise are dealt with quickly and they respond to any questions ASAP. I'v got around 20 large orders with a variety of different parts and never an issue with fitment to a range of bikes. I'm based in Ireland and order would be received with in a week even after going through customs.

27 August 2024

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