ARH Custom Reviews 4,740

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and knowledge of the staff, especially when assisting with part identification and order issues. Many people appreciate the prompt delivery and the high quality of the products received, often noting that parts fit perfectly and improve their bikes. The ease of ordering and the wide range of available parts are also frequently mentioned as significant positives. However, some customers also noted occasional issues, such as receiving a used or incorrect product, or experiencing longer-than-expected delivery times. A few people mentioned that the selection of parts for vintage bikes could be improved, and one reviewer expressed dissatisfaction with a product not fully covering a protective film as expected.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praised the accuracy of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently mention the helpfulness,... See more

Quality

Consumers find quality to be positive. Many reviewers praise the high quality of products, noting that parts... See more

Order

Clients share positive opinions on order. Many customers praise the ease of ordering, the accuracy of the... See more

Based on these reviews

Rated 5 out of 5 stars

Spot on service, efficient and very knowledge staff. Honest advise from company during conversation on phone relating to required purchase, no hard sell. All of the above very rare from most companies... See more

Rated 5 out of 5 stars

speaking to the guy on the phone was brilliant unlike some other online shops , these guys do answer the phone do help you out are patient when you dont really no what you want or need . excellent bo... See more

Rated 5 out of 5 stars

Ive never had any problems with orders from ARH. Enquiries are dealt with on a prompt basis which as the owner of a vintage bike I appreciate because sometimes I need some advice or additional informa... See more

Rated 5 out of 5 stars

I got great support from Sean this time around when buying an FP4. The item arrived the next day with DPD. Sean was able to give additional support over this install when needed. I need reliable parts... See more

Rated 4 out of 5 stars

I usually give 5 stars but in this instance, considering how much have spent with ARH so far. Product sent was a used returned. Box internal designed to support product was damaged, any instructions a... See more

Rated 5 out of 5 stars

I ordered a brake pedal pad which was despatched to me in a few days. The product was very good quality, but I had ordered the wrong item. I contacted ARH using their returns email system and was iss... See more

Rated 5 out of 5 stars

Excellent service from Pete Isles, had more knowledge than Vance and Hines product support, it really was a rare experience now days he really helped and delivery was prompt. Great company to deal wi... See more

Rated 5 out of 5 stars

I ordered a rear disc and pads for my 95 HD. It came quickly and was well packaged. Unfortunately the disc did not fit my bike despite the description suggesting it was okay, but Pete and the team qui... See more

Rated 5 out of 5 stars

Quick, honest, knowledgeable and helpful. Didn't have product I'd ordered so instead of trying to sell me a more expensive option they found ne a cheaper one. £98 back in my pocket-result

Rated 5 out of 5 stars

Ordered a lowering kit online - simple efficient process. Delivery time seemed a bit long, but it came in good time. I much prefer when companies under promise and over deliver. I had a very quick res... See more

Rated 5 out of 5 stars

Very helpful identifying parts before ordering so what was delivered was exactly as required. Delivery was as scheduled. Great service and help from Pete Isles.

Rated 5 out of 5 stars

Ordered s&s exhaust and trask assault air cleaner. Both came very quickly and parts fit perfectly. Will definitely order from this Company again

Rated 5 out of 5 stars

Brilliant service, ordered an old stock part for me along with other parts. Excellent contact couldn’t recommend highly enough

Rated 5 out of 5 stars

all I order com on time there was no problem the box was in very good conation so this meant it was not just throne in the van all good thank very much

Rated 5 out of 5 stars

ARH were very professional to deal with the items I wanted for my motorcycle were currently out of stock but they notified me when they became available again & delivered to me quickly. Was a pleasur... See more

Rated 5 out of 5 stars

Bought a DOSS front isolator for my 2009 Dyna. Much cheaper than a Harley one, but only time will tell for its quality. Cured my engine shake and improved handling. On the whole I’m please. Very promp... See more

Rated 5 out of 5 stars

Excellent service from Pete Isles, very helpful and has very good product knowledge. Have purchased from ARH for years and will continue.

Rated 5 out of 5 stars

Have purchased parts from this company both in the past, and more recently. I have always found them to be "knowledgeable" helpful when needing assistance, and the ordering/buying process is stress fr... See more

Rated 5 out of 5 stars

ARH , supplied a part that is not readily available in the U.S. From ordering to delivery they were great. Very helpful very informative. The part was nicer than advertised and i am sure i will be a... See more

Rated 5 out of 5 stars

Ordered brake parts using Harley OEM codes. All lined up perfectly with the codes on the site so got the right parts for less than it would cost at Harley dealership

Rated 5 out of 5 stars

The range of parts was endless! Great customer service when questions needed to be asked. Have brought from here several times and will continue to.

Rated 5 out of 5 stars

The clear information about shipping dates, which are reliable, makes planning and expectations accurate. That, along with a huge range of products makes ARH my supplier of choice - and one that I re... See more

Rated 5 out of 5 stars

Over the last year I have purchased many parts for the builds of 3 Harley chops. All the orders have been fulfilled perfectly with great customer service. Thanks

Rated 5 out of 5 stars

Great product fast delivery. Only think I can fault is that you need two gaskets for fitting which I didn’t realise so had to send for them after I received exhaust.

Rated 5 out of 5 stars

First off, great communication from ARH Custom team. I was kepy up to date at all stages of the process. Advice was given on my choices which led to a switch to a better value package. The goods arri... See more

Rated 5 out of 5 stars

parts were delivered promtly & phone call to enquire about oil filter fitment , they were very helpful.

Rated 5 out of 5 stars

very helpful when i phoned with a question , product was despatched quickly and arrived well wrapped and undamaged, and as described i would certainly use them again

Rated 5 out of 5 stars

ARH custom is the place to go for bike parts, they have the knowledge and range of parts which means you do not need to go anywhere else.

Rated 5 out of 5 stars

Fantastic company been using ARH for many years now for all my Harleys, never let me down fairly priced and always fast shipping, if you cant find it online ring them and they will find it for you you... See more

Rated 5 out of 5 stars

They searched for a part that I was unable to locate, sent a text reply with details and price of what was needed and the order was received in a few days.

Rated 5 out of 5 stars

Great customer service. I accidentally ordered the wrong part. Communication was quick and clear in the return process. I will definitely order from ARH again

Rated 5 out of 5 stars

Item arrived in perfect condition. Didn't take long to get here. HD price was £50 and your price price was £30. Perfect transaction all round.

Rated 5 out of 5 stars

Great company to deal with and a top quality product. I made a mistake by ordering to wrong filter but ARH exchanged it for the one that I should have ordered in the first place.

Rated 5 out of 5 stars

Great company to deal with, very helpful,sorted my seat order for me and delivered on time. Would recommend ARH.

Rated 5 out of 5 stars

Great service , product was good and delivery within 2 days can’t get better than that in my opinion

Rated 5 out of 5 stars

Great service from them as always! Had a bit of an issue with my order, but ARH sorted it quickly and effectively! Can't thank them enough! 🤘😎

Rated 5 out of 5 stars

Brilliant service and always got the best of parts . very helpful if you need more information on product.

Rated 5 out of 5 stars

I had a slight issue with a part delivered but it was resolved by ARH quickly and efficiently, thanks.

Rated 5 out of 5 stars

Order came on time and good quality item. Will definitely be ordering from them again. Would definitely recommend.

Rated 5 out of 5 stars

ARH were very helpful and easy to deal with particularly regarding an item that proved to be unsuitable and had to be returned.

Rated 5 out of 5 stars

Your order arrived days before the order from Dennis Kirk that was made on the same day. The product is as described.

Rated 5 out of 5 stars

Super service as always. Updates to order and delivery when required. Great product again. Thank you

Rated 5 out of 5 stars

Purchased a new LED headlight for the sportster & totally transforms the bike & lot better visibility on the road.

Rated 5 out of 5 stars

They offer quality parts at reasonable prices. Fast delivery. Nice easy to use website.

Rated 5 out of 5 stars

Good communication product well packed and delivered on time would recommend the company Thanks Steve

Rated 5 out of 5 stars

The product arrived at my house safely, and it was exactly what I ordered. You guys are awesome! Look forward to doing more business with your company. Thank you.

Rated 5 out of 5 stars

I received an outstanding service from ARH Customs. They were quick and professional in despatching my items which fitted my Harley perfectly. I unreservedly recommend ARH Custom

Rated 3 out of 5 stars

Product is as described, I ordered the rear fender bib to suit a 2015 fatboy, holes line up but as I lay it down on fender it doesn’t cover factory protective film so not to happy because if I remove... See more

Rated 5 out of 5 stars

A good company is one that is easy to deal with when things don’t go to plan. I Had an issue with a product I ordered. Which was delt with quickly, with out fuss. I have ordered several times always g... See more

Rated 2 out of 5 stars

Seven days from order and still waiting for parts to be dispatched, or some message to update me!!

Company replied


Company details

  1. Motorcycle Parts Store

Information provided by various external sources

We are pleased to present and offer a vast range of well designed and high quality aftermarket parts and accessories for Harley Davidson models and many other kinds of motorcycles. Our aim is to provide a service where we look after our customers from start to finish so that they have a pleasant and enjoyable experience ordering through us to ensure that they come back time and time again for their motorcycle needs. We are keen to use our years of experience to advise customers with any information you may need before making a purchase and are also determined to offer a high standard of after sales support to all our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Replied to 53% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Purchased a klockwerks screen for my…

Purchased a klockwerks screen for my harleyon 9th March ...still waiting on item!

21 March 2026
ARH Custom logo

Reply from ARH Custom

Hi Euan,

We're hopeful of getting the screen to you around the dates quoted at the time of your order "Estimated delivery date between 27 Mar and 2 Apr." It shouldn't be too much longer now.

Kind regards,
ARH Custom

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, gad a part on back order with no sign of coming in so was offered alternative which did the same job, now already on the post to me

7 March 2026
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, I needed to change the product that I had ordered. They ensured that the second item was sent out promptly and arranged the return of the first one.

17 February 2026

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