Motoquipe Reviews 

12,163
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Ordered $300 car seat covers and floor mats that were meant to be “tailored to my car” “perfect fit” and to say the LEAST very disappointed not only do the car seats not even fit my car but the flo... See more

Company replied

Rated 5 out of 5 stars

Purchased a car chamois and having been searching for this type of chamois for a long time. Motoquipe had the exact one and although there ended up being some delays because it wasn't in stock they ke... See more

Rated 5 out of 5 stars

Great product, fast from order to production to delivery. They fit my wierd shaped seats really well. The backrest covers could do with an extra inch of material - they were difficult to do up, bu... See more

Rated 4 out of 5 stars

The service from Motoquipe was excellent and there follow up of an issue with my product was great. I'm giving 4*'s as there shouldn't have been an issue with product in the first. That aside, Rob fro... See more

Company details

  1. Car Accessories Store

Information provided by various external sources

Australia's largest online car accessories retailer. Specialising in seat covers, floor mats, weathershields and much more!


Contact info

4.1

Great

TrustScore 4 out of 5

12K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(12,163)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Well

Well
Was going to be delivered on Monday 17th.
It’s now the 19th Wednesday June.
Sp it’s hard to rate.
HOW DID WE GO.
I still haven’t received my purchase.

12 June 2024
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Reply from Motoquipe

Hi Michael, your parcel is in transit to your via couriers please. Your tracking number is CPBB3EC0004854.

Rated 2 out of 5 stars

advertising something you do not have…

advertising something you do not have in stock

7 June 2024
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Reply from Motoquipe

Thanks for your patience with your order. Yes the enkafil chamois were marked as a preorder on the website and had a timeframe before delivery.

Rated 2 out of 5 stars

Slow delivery time

Payment is made in full and the time frame for the product to be received is lengthy.

3 June 2024
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Reply from Motoquipe

Hi Diane, thanks for your feedback. The floormats you ordered are hand made in Australia with an ETA of 6-7 weeks. This is stated on the website. We delivered the products to you before the promised timeframe.

Rated 2 out of 5 stars

Not worth the money

The carseat covers were definitely better quality than some of the cheaper options, but difficult to install (with insufficient instructions) and two of the ties have since snapped underneath the seats.

Also, the middle seat cover isn't big enough to cover the whole seat, and the front headrest cover isn't big enough for the velcro straps to affix properly.

3 June 2024
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Reply from Motoquipe

Hi, sorry to hear you had issues installing your seat covers. Please feel free to email us at customerservice@motoquipe.com.au with images and we will gladly look into them for you.

Rated 5 out of 5 stars

Very helpful

Very helpful, Robert made the experience easy nothing was a problem for him, would have no trouble in buying something from this company again Cheers Tom

2 June 2024

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