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Mossman Trunks Reviews 134

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TrustScore 5 out of 5

4.8

Bags and Luggage Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and excellent craftsmanship. Many people are delighted with their purchases, highlighting the robust construction and attractive design of the items. The delivery service also receives frequent commendation for its efficiency, promptness, and good communication, often exceeding expectations. However, some customers were not happy with the quality, mentioning issues such as crinkled and sticky linings, or slightly warped lids. A few other people also felt that custom-made stickers did not fit as expected, despite adjustments.

What people talk about most

Product

Reviewers highlight positive aspects of the product. Customers are pleased with the exceptional quality,... See more

Quality

Clients share positive opinions on quality, consistently praising the products as robust, durable, and... See more

Delivery service

Users describe positive interactions with delivery service. Many customers highlight quick delivery times,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the great service,... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of ordering and the... See more

Based on these reviews

Rated 5 out of 5 stars

Having moved several times and lived in 3 different countries, our forthcoming move means that we are more restricted to what we take. Sadly, after 55 years of use, it is time to say goodbye to my hus... See more

Rated 5 out of 5 stars

TIMELY AND HANDSOME The two trunks we ordered arrived in good time and perfect condition, with the delivery driver contacting us and bringing them to the door. They look great on our broad landing,... See more

Rated 5 out of 5 stars

I am absolutely delighted with the quality of my trunk with Union Jack print, there was a couple of days delay due to the stringent attention of quality control but I was kept informed and delive... See more

Rated 5 out of 5 stars

I ordered 2 trucks and when only one arrived with the courier I called up and the lady was so nice giving me the tracking number and telling me the other one was out for delivery and sometimes this h... See more

Company details

  1. Bags and Luggage Store
  2. Manufacturer

Written by the company

Mossman Trunks have been hand-built in Great Britain since around 1938. By using the same methods of construction for nearly ninety years, Mossman Trunks remains the No. 1 choice for vintage luggage and traditional style storage trunks. With the ever increasing demand for ‘Shabby Chic’, Mossman has not only maintained its presence within the UK boarding school but is now dominating the high streets too!

Contact info

4.8

Excellent

TrustScore 5 out of 5

134 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Saved my trunks!

Thought my two standard trunks were destined for the dump until I realised how easy it was to get spare keys and recycle them back in the system! Very smooth process!

2 March 2026
Rated 5 out of 5 stars

Lasted a lifetime

Having moved several times and lived in 3 different countries, our forthcoming move means that we are more restricted to what we take. Sadly, after 55 years of use, it is time to say goodbye to my husband's Mossman school trunk. It's a little rusty now as it's been used as storage in the shed, but otherwise is good condition. They are built to last and a quality item.

7 December 2025
Unprompted review

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