Morrish Solicitors LLP Reviews 303

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and empathetic approach, making interactions pleasant and clear. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience, especially regarding claims. Reviewers are particularly impressed with the quick response times and the consistent updates received throughout their cases. However, some customers also noted occasional dissatisfaction with being switched between solicitors or with initial solicitors who did not inspire confidence. A few people mentioned that despite initial positive assessments, their cases were ultimately not pursued, leaving them with limited time to seek alternative legal assistance.

What people talk about most

Staff

Clients share positive opinions on staff. Reviewers consistently praise the staff for being professional,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professional, efficient,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Claim

Users describe positive interactions with claim processes. Many customers highlight the efficiency and... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently mention being kept... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Laura was sensitive, supportive and clear in all communications. I am very happy with her skilled work. She was brilliant and achieved the best possible outcome. I am profoundly grateful for everyt... See more

Company replied

Rated 5 out of 5 stars

Sensitive team from telephone response to final closure. Face to face interviews were warm and clear. Written word was well presented. Over a two year period I bought an apartment with a relativel... See more

Company replied

Rated 5 out of 5 stars

In 2020 I had a car written off by a drunk hgv driver in which me and the wife were injured. I was assigned Morrish solicitors through my union at work. They have been fighting my case ever since u... See more

Company replied

Rated 5 out of 5 stars

All of the way through the process from start to finish, everyone from Morrish Solicitors were very helpful, empathetic, informative and went through my documentation giving clear guidance on any 'jar... See more

Company replied


Company details

  1. Legal Services
  2. Employment Attorney
  3. Family Law Attorney
  4. Lawyer
  5. Personal Injury Attorney
  6. Real Estate Attorney

Written by the company

Morrish Solicitors has represented individuals, trade unions, professional associations and their members since 1882. Today we act for clients nationally from our head office in Leeds and our branches across West Yorkshire. We are a full service law firm with teams handling employment law, personal injury, clinical negligence, wills and estates, family law, residential property and dispute resolution.


Contact info


4.8

Excellent

TrustScore 5 out of 5

303 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Friendly and excellent service

Friendly and checked that we had done other things relating to what we were putting in our wills. We had to change an appointment to sign our wills due to medical reasons and they were very understanding and when contacting them again were able to give us another appointment within a short timescale.

4 April 2025
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Reply from Morrish Solicitors LLP

Thank you for taking the time to leave this positive review. Communicating with our clients is very important to us to ensure that everything has been checked and understood.

Rated 5 out of 5 stars

Best Settlement Agreement Review

Fast, professional, comprehensive and highly informative. A great experience in a recent settlement agreement review - far, far better than other online options I've used in the past.

14 May 2025
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Reply from Morrish Solicitors LLP

Thank you for taking the time to leave such a positive review. We are very happy that you were pleased with your experience with us.

Rated 5 out of 5 stars

Honest, professional & reliable.

I would definitely highly recommend the services Morrish provide. Very professional, they provide clear communication and explain steps to ensure you fully understand everything you are needing to know. Regular update intervals are provided so no need for constant chasing info. Honest, professional and a very reliable service throughout. Keep up the great work.

12 May 2025
Unprompted review
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Reply from Morrish Solicitors LLP

Many thanks for taking the time to leave a review, we really appreciate your feedback.

Rated 5 out of 5 stars

Highly satisfied client.

I am a highly satisfied client of Morrish Solicitors based in Leeds. I received excellent service especially from Jason London, after my road traffic collision. He was very professional, supportive, and kept me informed throughout the process, explained everything clearly, and always acted in my best interests. He handled my matter with efficiency, integrity, and genuine care. The outcome of my claim exceeded my expectations. I would confidently recommend them to anyone needing legal representation after an accident.

7 May 2025
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Reply from Morrish Solicitors LLP

Thank you very much for taking the time to leave us such a positive review. Jason will be pleased to read this.

Rated 5 out of 5 stars

The company was helpful

The company was helpful right from the beginning to the end of the claim. They handled my claim professionally.

1 May 2025
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Reply from Morrish Solicitors LLP

Thank you for taking the time to leave a positive review. We're glad to read that you were happy with our professionalism in handling your claim.

Rated 1 out of 5 stars

Solicitor failed to file my claim and is ghosting me.

Solicitor failed to file my claim in 2024, didn't find this out until 2025 expecting my case to nearly be complete, I only found this out after I spent weeks trying to call them to which I was told to call back tomorrow repeatedly as the solicitor was never in the office.

Eventually, my apprentice solicitor got in touch and claimed that it would be fast tracked, apologised for the "administrative error" and assured me that it would be dealt as a high priority.

I have since tried making contact with morrish solicitors on a number of occasions, emailed their senior partner with a complaint about the lack of communication and I'm being ghosted by everyone at this firm.

I will be taking this up with the legal ombudsman and if this issue isn't sorted and I lose my award as a result. I'll be filing a claim for professional negligence.

23 April 2025
Unprompted review
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Reply from Morrish Solicitors LLP

Dear Chris, we are very sorry to hear this and will do our utmost to resolve this issue for you. We've had difficulty finding the details of your matter, so once you receive the message from Trustpilot requesting more information, please can you send this to us and we will look at it as a matter of urgency.

Rated 5 out of 5 stars

I used Morrish solicitors for a work…

I used Morrish solicitors for a work injury claim, Laura did a great job keeping me informed throughout the process and was very professional and managed to win the claim

20 April 2025
Unprompted review
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Reply from Morrish Solicitors LLP

Thank you for taking the time to leave such a positive review. Laura will be pleased to read this.

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly. I'd recommend to people🙂

14 April 2025
Unprompted review
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Reply from Morrish Solicitors LLP

Thank you for taking the time to leave us a positive review. We're happy to know that you would recommend us to others.

Rated 5 out of 5 stars

I made an appointment at Morrish…

I made an appointment at Morrish solicitors to ask about a divorce. I had my first half hour free which was really helpful. Then I decided to proceed. They were so helpful and understanding. Kept in touch regularly throughout the whole process.
I'll definitely use Morrish solicitors again.

10 October 2024
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Reply from Morrish Solicitors LLP

Thank you very much for taking the time to leave this positive review. Our Family team will be glad to know they were able to help you.

Rated 3 out of 5 stars

Did the minimum required it got the job…

Did the minimum required it got the job done

1 April 2025
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Reply from Morrish Solicitors LLP

Thank you for your feedback; we've spoken to the solicitor who handled your matter, and we weren't aware of any issues at the time. If you feel that more options should have been discussed, please contact marketing@morrishsolicitors.com so we can investigate this further.

Rated 5 out of 5 stars

Probate application

The probate was arranged quickly from the first meeting to the probate arriving all went smoothly. Job well done from the solicitor.

28 March 2025
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Reply from Morrish Solicitors LLP

Thank you for taking the time to leave this positive review for our team.

Rated 5 out of 5 stars

Tanya was Very Professional and made…

Tanya was Very Professional and made the process easy for me to understand, very helpful.

3 March 2025
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Reply from Morrish Solicitors LLP

Thank you for taking the time to leave this review for Tanya. She'll be very glad to know that she was able to help.

Rated 5 out of 5 stars

The solicitors were very helpful and…

The solicitors were very helpful and friendly, they spoke to me in a way I could understand and didn't use jargon. I would highly recommend Morrish Solicitors.

31 March 2025
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Reply from Morrish Solicitors LLP

Thank you very much for taking the time to leave this review. We're so glad you had such a positive experience with our solicitors. They will be very pleased to read this.

Rated 1 out of 5 stars

Nobody calls you back

I have tried on a number of occasions to speak to someone regarding my claim for protective award claim against Safestyle uk and i have been promised callbacks which never happened, as i work in customer service i believe that this level of service is not acceptable. all i was trying to do was speak to someone about a letter received at my property.

this doesn't seem to be the first review like this.....

28 March 2025
Unprompted review
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Reply from Morrish Solicitors LLP

We are very sorry for the delay in calling you back. We have spoken to the team responsible for your case and have requested that someone contact you as a matter of urgency.

Rated 5 out of 5 stars

Clear process

Haylee provided clear explanations of the process and kept me informed of progress at all times. Her advice was excellent and clearly justified.
Everything was managed through email and telephone.

10 March 2025
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Reply from Morrish Solicitors LLP

Thank you for taking the time to leave a positive review for Haylee. She'll be pleased to know you were happy with her advice.

Rated 1 out of 5 stars

Rubbish cannot get past reception

Rubbish cannot get past reception, no number for pudsey office, gatekeepers won't put you through or help useless service

25 March 2025
Unprompted review
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Reply from Morrish Solicitors LLP

We're sorry you've been struggling to get through. If you go to the 'contact us' page on our website, you can find our contact form, email address and contact numbers for each of our offices including Pudsey.

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