MorningSave Reviews 2,253

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 467 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The company's response time is frequently noted as quick and efficient, with issues often resolved immediately. However, some people were dissatisfied with the products, mentioning that items did not perform as advertised, arrived damaged, or stopped working shortly after purchase. A few customers also experienced issues with their orders, such as receiving incorrect items or not receiving merchandise in a timely manner, and some reported poor communication from the company regarding these issues.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for their... See more

Product

Users describe ambiguous interactions with product. Many customers report receiving defective, damaged, or... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the quick communication,... See more

Response time

Customers generally report positive experiences with response times. Many reviewers highlight prompt and... See more

Order

Clients share ambiguous opinions on order experiences. Many customers express satisfaction, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you Caitlin for your exceptional service. I had issues with an item get installed on my phone. I thought of troubleshoot the issue by watching YouTube videos and nothing helped to resolve. Fin... See more

Company replied

Rated 5 out of 5 stars

I am not usually an impulse buyer, but the Blendjet2 shown on MorningSave for $12 each & 25% larger capacity, seemed too good to pass up. So I bought 3, intending on using some or all as Xmas gifts. S... See more

Company replied

Rated 5 out of 5 stars

As a MorningSave customer, I've rarely had a problem. But when I did, their staff, mainly Jessica, took care of it for me without any issue. I recommend shopping at MorningSave, great bargains and h... See more

Company replied

Rated 5 out of 5 stars

I had a general question regarding the MorningSave site. Response time estimate was, I THINK, within 1 business day. Jessica got back to me with an answer within 2 hours!!! Easy Peasy - - THANK YOU JE... See more

Company replied


Company details

  1. Discount Store

Written by the company

Exclusive offers from brands you'll love.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to deal with

Sean had Constant communication with me. He answered every email I sent with his findings and what the next step was. And finally found the solution.

19 January 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Thank you for this awesome review. We are happy that Sean was able to find a solution and help you will your issue.

Rated 4 out of 5 stars

Jessica was efficient in follow up with…

Jessica was efficient in follow up with me on E-mail and did a great job helping me out. Would be 5 stars, but just personal opinion that you I sometimes prefer a customer service number, but I get it.
Thank you.

28 January 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Thank you Matt for leaving us a review about your experience with our customer support agent, Jessica. We are happy to hear she was able to assist you.

Rated 5 out of 5 stars

Good Customer Service even with Resolving an Issue

I was having an issue with my purchased item. Jazmin asked questions to understand my need and helped to resolve quickly. I appreciate the quick response and care in customer support from the rep Jazmin.

27 January 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Thank you for leaving this amazing review. We are glad to hear that Jazmin was able to address your issue and help you get it resolved quickly.

Rated 5 out of 5 stars

Excellent Customer Service from Jessica!

I made a purchase, which went on clearance the next day before order was processed. I contacted MorningSave customer service and asked if I could get a price adjustment for the new price, and Jessica responded quickly and gave me a credit for the difference back to my card. Fantastic service, and Jessica was so helpful and professional, so I can highly recommend MorningSave for their super deals and even better customer service! Thanks Jessica and MorningSave!

27 January 2026
Unprompted review
MorningSave logo

Reply from MorningSave

David, Thank you for your review. We are delighted that Jessica resolved your issued quickly and provided you with fantastic service.

Rated 5 out of 5 stars

Quick resolution to problem with order

There was a problem with my order and Sean handled it quickly and made sure I was satisfied with the resolution. I was worried that maybe it would be difficult to resolve this, but it was no problem at all.

27 January 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Hello Deana, Thank you for your review! It's great that Sean was able to assist you quickly and resolve your issue to your satisfaction.

Rated 5 out of 5 stars

I had a great experience with Jessica

I had a great experience with Jessica, who handled my issue, with prompt communication, until the end. I was very satisfied with the outcome of our communication, and she represents MorningSave well. I would recommend MorningSave based on their great customer service representatives.

26 January 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Hi Trisha, thank you for leaving this great review! We are so happy that Jessica could help you with your issue and provide a great experience for you. :) Happy Shopping 🛍️

Rated 5 out of 5 stars

Great customer service

Jessica was prompt in responding to my issue and resolved the situation with a great attitude, proving excellent customer service.

21 January 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Elaine, thank you for leaving this review and we are happy to hear that Jessica gave you excellent customer service.

Rated 5 out of 5 stars

The answer to my issue was answered and…

The answer to my issue was answered and resolved in the same email response. There was no back and forth conversation it was one and done and a “thank you” from me.

21 January 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Thank you so much for leaving this review. We are glad that you got help without hassle.

Rated 5 out of 5 stars

Jessica of MorningSave is a superhero!

I am not usually an impulse buyer, but the Blendjet2 shown on MorningSave for $12 each & 25% larger capacity, seemed too good to pass up. So I bought 3, intending on using some or all as Xmas gifts. SO glad I did not gift them before testing them. Turns out none of them performed as advertised. I reached out to BlendJet several times via email & Facebook chat, to no avail. Their phone # is non-functioning as well. So I turned to MorningSave for advice on what to do next. After ONE email , I received a response from Jessica, offering me a full credit for all 3 items, no need to return them. WOW!! She just restored my faith in humanity in one fell swoop! THANK YOU, JESSICA AT MORNINGSAVE!!

21 January 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Wow, what a great review. Thank you so much, Ginny and I will be sure Jessica knows how amazing she is. 💜

Rated 5 out of 5 stars

I Had an Issue With a Product.

I Had an Issue With a Product.. Caitlin who was a Great Help. Caitlin Guided me through my Issue and when Everything was said and Done. I was Very Happy and Felt Like a Human and not a number.. Issue Solved. Thanks You Very Much Caitlin..

22 January 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Michael, thank you so much for this amazing review, I am so glad we were able to resolve your issue while also making it feel like a personable experience. Happy Shopping 🛍️

Rated 4 out of 5 stars

They fixed my issue re missing pieces or RMA for return

I reached out to the co & have a tix# with no return response to say it was missing pieces. Since no one got back to me I requested an RMA & still nothing. This is not acceptable. I would really like to know HOW the other reviews are receiving such great follow up customer service.
------UPDATE-------
1.22.26
Right AFTER I posted I received a response from Jessica @ morningsave merged my tickets & asked for a photo which I sent but I just want an RMA form at this point to return the juicer. We'll see how this goes. I'm optimistic. To be continued
-------UPDATE------
1.23.26
My optimism paid off. Jessica issued a refund which was nice.

11 January 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Hello Lisa, I have sent you a request for more information. Please respond as soon as possible. Thank you,

Updated - 1/23/25 - Thank you for your updated response, I am so sorry for our delay in response we are experiencing higher than usual ticket volume. Please let us know in your open ticket if you have any other questions or concerns we are happy to help you get it sorted out.

Updated - 1/26/26 - This is great news thank you for your consistent updates we are happy that Jessica was able to get this issue resolved for you.

Rated 1 out of 5 stars

I Home vacuum

I purchased a home auto vac on the 5 December 2025 it didn't work for me. So I contact you all and received a message on December 21 on how to return it. I mailed on December 29 and it was delivered to the warehouse on the December 30 and signed for. And still no refund. Never again will anything else.

5 December 2025
Unprompted review
MorningSave logo

Reply from MorningSave

Hi Jackqulyn, I am so sorry for this experience. Please reach out to our support team with your return tracking number and RMA and we will get this sorted out for you.

Rated 4 out of 5 stars

I ordered an item from Morning Save

I ordered an item from Morning Save, December 18th. They missed the window that they gave me for delivery. I sent a couple of emails to them. They did contact me to let me know.The package was on its way and thank goodness for Samantha.She did reply to my email to put my mind at rest.
Thank you Samantha
Deborah Davis

18 December 2025
Unprompted review
MorningSave logo

Reply from MorningSave

Hi Debbie, Thank you for your review and for recognizing Samantha. I am so glad that we were able to assist you and put your mind at ease through those delays. We are always here to help. :)

Rated 5 out of 5 stars

Headphones not functioning correctly. Great customer service.

I received headphones and only one side worked. I notified Morningsave and Samantha couldn't have handled it any better! I expected some push back but customer service was excellent. She has a new set on the way. Another happy customer. Great job!

12 January 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Hey there, thank you for this awesome review and shout out to Samantha, I am so glad to hear you had an excellent experience with us. :)

Rated 5 out of 5 stars

I opened a ticket or inquiry in regards…

I opened a ticket or inquiry in regards to a purchase I made for my sister and brother in law for Christmas as the unit I received did not work.

I received a reply from Jessica early this week and with just a couple notes back and forth, Jessica resolved my issue with a credit back to my cc. The level of service Jessica provided was just outstanding and she needs to be recognized for this. It's awesome that she would go the extra mile, Thank You Jessica for your help

From a happy customer!

Jim

15 January 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Thank you for sharing your experience with us, leaving a great review and for the shout out to Jessica. :)

Rated 5 out of 5 stars

The product was replaced and the…

The product was replaced and the process was easy and efficient.

15 January 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Tina, I am so glad we could help make this an easy process for you. Thank you for your review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look