MorningSave Reviews 2,244

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The response times are frequently described as quick, and the overall experience of resolving issues is often noted as efficient and smooth. However, some customers also noted issues with product quality, mentioning that some items did not perform as advertised or arrived damaged. A few other people also felt that communication was poor or that their inquiries went unanswered for extended periods, leading to frustration with the customer service experience.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their helpfulness and... See more

Product

Clients share ambiguous opinions on product quality and accuracy. While some reviewers report receiving... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the professionalism and... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the prompt and timely replies from... See more

Order

Reviewers mention ambiguous feedback about order. Many customers express satisfaction, feeling safe when... See more

Based on these reviews

Rated 5 out of 5 stars

As a MorningSave customer, I've rarely had a problem. But when I did, their staff, mainly Jessica, took care of it for me without any issue. I recommend shopping at MorningSave, great bargains and h... See more

Company replied

Rated 5 out of 5 stars

Thank you Caitlin for your exceptional service. I had issues with an item get installed on my phone. I thought of troubleshoot the issue by watching YouTube videos and nothing helped to resolve. Fin... See more

Company replied

Rated 5 out of 5 stars

I am not usually an impulse buyer, but the Blendjet2 shown on MorningSave for $12 each & 25% larger capacity, seemed too good to pass up. So I bought 3, intending on using some or all as Xmas gifts. S... See more

Company replied

Rated 5 out of 5 stars

I order from this site fairly often - sometimes monthly or at least every couple of months. Items are top quality and are shipped out quickly. Only once did I have an issue with an actual item, whic... See more

Company replied


Company details

  1. Discount Store

Written by the company

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Experience

I had the pleasure of emailing with Jessica about my problem. She had it fixed within 15 minutes. Pain free and speedy! I will be back to order again from MorningSave.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Half of what I purchased came broken…

Half of what I purchased came broken and the other half stopped working within a few weeks. I canceled my membership and don’t buy anything anymore. I purchased two cordless toothbrushes, and one totally stopped working after less than 20 uses. It will no longer hold a charge. I purchased two bug zappers, and one stopped working after one month. A pizza oven came in a box that was totally destroyed with parts broken. A wet/dry vacuum stopped working after the first use. It's not worth the savings to deal with these hassles.

14 April 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Thank you, Jack. I reviewed the additional information that you provided and I do not see an account or communication with our team under that name or email address. I have reached out to the email provided by you directly in hopes that we can resolve your complaints. Looking forward to helping you!

Rated 5 out of 5 stars

Can't wait to get my necklace

Can't wait to get my necklace. I got locked out of my account and went through the contact and they responded almost immediately even though it said might take a 24 hours. Caitlyn and Morning Save Rocks!!

15 April 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Thank you so much for sharing and leaving this great review!

Rated 5 out of 5 stars

Great customer service for a lost order

I had an order that said it was delivered but it was either lost of stolen. Caitlin really helped with any options and when there was no way to resolve the loss, she refunded me for the total amount. She was quick and very supportive. Very good customer service for an unfortunate situation.

14 April 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Thank you for your review and for sharing the experience you had when contacting our customer support team.

Rated 5 out of 5 stars

I had an issue with a cancelled item…

I had an issue with a cancelled item but was being charged for it. Samantha reached out and took care of it right away. Thanks so much, Samantha!!

10 April 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Thank you for your review, it's great to hear that you were able to have your issued resolved with the help of Samantha.

Rated 1 out of 5 stars

I purchased the PowerXL it came without…

I purchased the PowerXL it came without parts I've been trying to reach them for almost 3 months no response from them no refund no return is it possible you can Help? It's been horrible Thank you

8 February 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Hello, Thank you for the additional information. I was able to locate your support ticket on your missing items and our agent requested a photo of the items you received and there was not a response to that request or the specific items you are missing. I will also reach out to you about this complaint to work with you on a resolution.

Rated 5 out of 5 stars

Order issue

I had an issue with an item I ordered.Jessica was extremely helpful, courteous and professional in resolving it quickly.

8 April 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Thank you for your review, we are so happy that Jessica was able to resolve your issue.

Rated 5 out of 5 stars

Jessica was very helpful and very…

Jessica was very helpful and very prompt in answering my email and resolving my issue.

8 April 2026
Unprompted review
MorningSave logo

Reply from MorningSave

We are delighted to hear that your experience with our customer service was prompt. Thank you for your review.

Rated 5 out of 5 stars

Jessica wasvery helpful.

Jessica communicated in a friendly and service oriented manner. She offered a plan for resolution and followed through. Thank you !!!

2 April 2026
Unprompted review
MorningSave logo

Reply from MorningSave

That's wonderful! Thank you so much for your review.

Rated 5 out of 5 stars

Fast response and helpful

Thank you Jessica for such a fast response to my request. You cleared up my issue and I'm totally happy with my product.

1 April 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Thank you so much!

Rated 5 out of 5 stars

Samantha was very kind and quick to…

Samantha was very kind and quick to reply to my messages. I appreciate her. She knows her job and she didn’t make a no verdict Sound too harsh. thank you Samantha first time buying from MorningSave, I will purchase again.

1 April 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Thank you so much!

Rated 1 out of 5 stars

MorningSave is a scam operation

MorningSave is a scam operation. To me, they delivered the damaged non-working used goods. Then they refused to facilitate the return. Their customer service claimed that I have to pay for the return shipment of the damaged goods because they are an "e-commerse company." I will be recovering my money from them through a credit card chargeback. Avoid them by all means.
In its recent response,
Morningsave is lying by claiming that they approved my return. They are not disclosing that after their flat-out denial of return, they eventually stated that the return is possible only if I pay for it, because they are an "e-commerce company." That is, they want return of their damaged goods at my expense. They are making me responsible for the fact that they sent their goods in damaged condition. This constitutes yet another denial of the return, contravening their posted return policies.
They are constantly machinating and lying.
This is the reason for my declination to send them any pictures. The pictures would not show that the item is not working and the parts are missing. They understand it well. and need the pictures only to further substantiate their denial of return. They refused to provide any pictures proving that they sent the goods undamaged. Furthermore, their return policy does not mention any pictures. They need no pictures to issue a prepaid return label, get back the damaged goods and do all the "investigations" they want at their location.
MorningSave is a very sophisticated, highly deceptive scam.

31 March 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Hello,

I see that we responded to all your messages sent to our team.

The customer has refused to provide photos of the item they received to help us investigate their issue.

We approved a return for this customer.

Rated 5 out of 5 stars

Customer Support/Caitlin/Morning Save

I dealt with Caitlin who was very prompt in her reply and her response to correct the problem. Her remedy was very satisfactory with me. It reinforced my faith in buying from MorningSave.

Jerry Hansen

30 March 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Thank you for this wonderful review.

Rated 5 out of 5 stars

My order of a 4 pack of women’s shirts…

My order of a 4 pack of women’s shirts arrived with only 3 shirts. I reached out to MorningSave via the website to get it corrected and Caitlin responded to me very quickly. She investigated the issue and emailed me in a timely manner and let me know the missing shirt was not available and in the same email told me that she had already credited me for the cost of the shirt. Caitlin was awesome in getting to what the problem was and then immediately refunding me when the product was not available any longer.

27 March 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Thank you for this wonderful review, Linda. We are so glad to have been able to resolve your issue.

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