Morgan's Direct Ltd Reviews 

230
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and timely delivery of their orders, often noting that products arrived quicker than expected. Many people appreciate the competitive pricing and the quality of the products received, which are often exactly what they were looking for. Reviewers also highlight the straightforward ordering process and the sensible, protective packaging that ensures items arrive safely. However, some people mentioned a manufacturing problem with an initial order, though this was promptly addressed with a return credit for the out-of-stock item. A few other people also felt that it would have been better if the item had been advertised from their store on Amazon itself.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting quick and prompt... See more

Product

Customers consistently note positive experiences with the product, often finding exactly what they were... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I chose Morgan's because of the fast delivery time and product pricing. There was a manufacturing problem with my first order, so I gave them a ring. They couldn't have been more helpful. A replace... See more

Company replied

Rated 5 out of 5 stars

Great service, timely delivery of my order and fast return credit for one item that was out of stock. Will have no hesitation in ordering from Morgan’s again in the future.

Company replied

Rated 5 out of 5 stars

Excellen service, very quick delivery . Diary exactly what I was looking for. I have made a note of Morgtan's Direct to order again for next year.

Company replied

Rated 5 out of 5 stars

Extremely quick service with postage. My Paperblanks diary arrived in excellent condition. I'd barely pressed send on the payment and it seemed to arrive in record time!

Company replied


Company details

  1. Stationery Store
  2. Office Supply Store
  3. School Supply Store
  4. Scrapbooking Store

Written by the company

We are a Long-standing UK-London based independent retailer who supplies office, homes, and business with Office Supplies, Paper, Envelopes, Filing Products and much more and always sourcing and adding new useful, unique and innovative products. We take pride in great customer service and great value for money whilst not compromising on quality. Follow us to make sure you never miss out on our new items. Follow us and do not forget to sign up to our newsletter.


Contact info

4.8

Excellent

TrustScore 5 out of 5

230 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.8

All reviews

(230)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Re order

I ordered the pens for my granddaughter’s birthday at her request - she had had some for Christmas and she had worn them out!
The pens arrived quickly and I have yet to give them to her for her birthday

29 April 2022
Rated 5 out of 5 stars

Great service

No nonsense transaction.
Very quick delivery.
I am very pleased with my purchase, thank you.

23 April 2022
Rated 5 out of 5 stars

Poodle Calendar 2022

Being the proud owner of two miniature poodles I have been having this calendar as a Christmas present for a few years now, but this year my friend decided to buy something different.
I panicked a little thinking that I would be without one this year, but no it wasn't the case I found what I wanted on Morgan's Direct.
It was delivered promptly and now has pride of place in my kitchen.

17 January 2022
Rated 5 out of 5 stars

Excellent service

Excellent service, ordering easy. Slight hickup with delivery but due to christmas/covid all was sorted. Very pleased with service, will use again.thankyou.

7 January 2022
Rated 1 out of 5 stars

I have not received my order

I have not received my order.
You tell me is already delivered but where is it?

3 January 2022
Morgan's Direct Ltd logo

Reply from Morgan's Direct Ltd

Hi,

We are sorry to hear that your order has not arrived. The Royal
Mail tracking shows the order is in transit pending delivery. The message centre has replied to your message and is awaiting your response.

There has been no communication from us to inform you that your order has been delivered. You may be confusing this order with another order.

We are chasing the delivery status with Royal Mail the message centre will provide you with an update.

Morgan's Direct
Supplying all your School, Home and Office Stationery needs.

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