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Rated 1 out of 5 stars

I typed in my address and it brought me to a different place 2 miles away, Google Maps gets it right. i also could not see half the routes because they were covered with ads. horrible app, use transit... See more

Rated 1 out of 5 stars

Common theme but it’s virtually infected with adds that you can not close but stop you actually using the app. I can only use it if I delete the app, reinstall, then I might get one shot at using it... See more

Rated 1 out of 5 stars

Used to be good until they added adverts. It can take up to a couple of minutes to get past the advertising. Not a good idea when Moovit is for people needing time sensitive information and possibly... See more

Rated 1 out of 5 stars

Do not use it - total rip off - booked a train fare to Venice- QR code does not work- link to download tickets comes back as error and have never received email confirmation, but credit card was cha... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Moovit is a Mobility as a Service (MaaS) provider and the #1 Urban Mobility app


Contact info

1.2

Bad

TrustScore 1 out of 5

168 reviews

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Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Crap app now

Used to be a brilliant app but now impossible to work with so many ads the time I watched them all I missed the bus

19 March 2025
Unprompted review
Rated 1 out of 5 stars

What a crappy app!!

What a crappy app!!! Nothing is accurate, the live tracking does not work. Rubbish customer service who ignore you and send you to Apple to request a refund when they won’t grant it. Stay away from this app, it is completely useless!!

17 March 2025
Unprompted review
Rated 1 out of 5 stars

Unreliable

Bus route 48 funchal wrongly mapped indicating bus going in opposite direction. No info on rodoeste buses

23 January 2025
Unprompted review
Rated 1 out of 5 stars

Just far too many adverts

Just far too many adverts. I don't use it enough to warrant paying for the no ads version but the charge is too much for occasional use. Also it's now constantly telling me my PDF reader is out of date and taking me to a page to download another PDF provider,whereas the one I already have is definitely up to date and works fine with everything else.

20 December 2024
Unprompted review
Rated 3 out of 5 stars

So many ads

I think it’s a great app really helpful to find different routes to get to destinations but there are just so many adds every time you click a button an add. Not worth paying for no adds for the amount I use the app but it really puts me off using it now

19 December 2024
Unprompted review
Rated 1 out of 5 stars

This is a terrible app and for the…

This is a terrible app and for the purpose of advertising, not navigation. It is near impossible to uninstall it without residual reloading forever after. The support offered is bot based and very unhelpful. I totally regret using this app and have had to report them to the Information Commissioners Office for violation of GDPRs. They will not delete my personal data from their databases.

3 December 2024
Unprompted review
Rated 1 out of 5 stars

Complete and utter garbage

Complete and utter garbage. In her article on the rudest countries in the world Lauren managed to insult pretty much every travel destination in the world, including some of the friendliest and most polite cultures anywhere.

27 November 2024
Unprompted review
Rated 1 out of 5 stars

I came across this website while…

I came across this website while planning my next trip to Italy. This site was very confusing and disorganized. I couldn't get anything out of it. I gave up in frustration which is pretty sad cuz I was planning a trip to a place I am already quite familiar with. Do these people even get normal people to test these things and take their feedback?

6 November 2024
Unprompted review
Rated 1 out of 5 stars

Ghost Bus.

How can this app be tracking a non existent bus? I waited 20 mins and Moovit showed a bus having passed my location when nothing had appeared.

7 October 2024
Unprompted review

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