Moon Walk Baby Reviews 

431
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Shocking !! Did not receive my order !! Absolutely disgusting threatening message sent to me ! Don’t waste your time or money on these scammers !!!

Rated 1 out of 5 stars

.I hate Moonwalk baby because guess what I am the kid that most you guys talk about (your child or grandchild) and I used my Christmas money my pocket money and my birthday money all combined to get s... See more

Rated 1 out of 5 stars

Poorly made fake item dispatched. Emails are answered but no action taken. Have reported this site to Google Safe, Action Fraud and received a refund via my bank as a victim of fraud - if others do th... See more

Rated 1 out of 5 stars

I purchased a Christmas gift from this company, at full price and I was sent a counterfeit or replica of what I originally purchased. False advertisement at its best. When I confronted them via email... See more


Contact info

1.3

Bad

TrustScore 1.5 out of 5

431 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(431)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

FAKE FAKE FAKE

These jellycats are fake!!!!! Do not buy from this website. Once u want to return it, you will not get a shipping label and you will need to pay for all the shipping costs. I had to pay 33 euros, but I didn’t return it. Such a scam.

8 May 2025
Unprompted review
Rated 1 out of 5 stars

Fake jellycats

I received my jellycat and it is fake. The tag is not official jellcat merchandise. I have asked for my money back and keep getting the run around. Customer Service number is fake too.
Unless you are OK with a fake jellycat DoNot order from this company.

5 April 2025
Unprompted review
Rated 1 out of 5 stars

They sold me a fake Jellycat Peanut the…

They sold me a fake Jellycat Peanut the Penguin. Arrived with no tags. I contacted them and they wanted photos. They then said they would contact the warehouse to send correct item. This company should be closed down and investigated for selling non authentic items when clearly they say they are. I’m still waiting to receive shipment details of the “correct item” and it’s been almost two weeks. DO NOT BUY FROM THUS COMPANY!!!!

23 April 2025
Unprompted review
Rated 1 out of 5 stars

If I could leave zero stars I would

If I could leave zero stars I would. We waited 3.5 weeks for a toy to be delivered and when it came it was obviously a knockoff. So bad. Laughable even. Someone clearly had just made it and glued it together like a craft product. It didn’t even work. Cheap Chinese dupes. Truly comical like a meme. They won’t refund you in any meaningful way because they won’t cover return shipping so you’re stuck with their junk. DO NOT BUY FROM HERE!!! It’s not even like the items are low priced vs Amazon. Avoid at all costs!

5 May 2025
Unprompted review
Rated 1 out of 5 stars

What a scam

What a scam. Ordered Jellycat volleyball and paid express shipping to get it before may 2nd and still not shipped. Was ordered a week ago. Send multiple emails and only got a reply after I said I would do a chargebak. I keep getting the shipping info will be sent soon and still nothing. I will be contacting my bank. This company should be shut down.

30 April 2025
Unprompted review
Rated 1 out of 5 stars

Counterfeit poorly made products

I wish I had have looked at trust pilot before ordering from this company. I have just wasted almost a $100 on counterfeit Jelly Cat toy. It is so clearly counterfeit, very very poorly made. Please don't be a fool like me and waste your money buying from Moon Walk Baby.

2 May 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. Never even dispatched the products to me in the first place. Tracking number that was given was fake, never again

14 April 2025
Unprompted review
Rated 1 out of 5 stars

Poorly made fake item dispatched

Poorly made fake item dispatched. Emails are answered but no action taken. Have reported this site to Google Safe, Action Fraud and received a refund via my bank as a victim of fraud - if others do the same you will get your money back and at least cause them the inconvenience of having to rebrand to continue defrauding people.

23 March 2025
Unprompted review
Rated 1 out of 5 stars

Fake Jellycat products …

I bought a Jellycat Rose on January 2025 but they send my a fake one and after email them they said will send me a replacement, but over 2 months never received and only reply to emails said will ship soon😡😡 this company sold fake Jellycat products!!!!!!

27 January 2025
Unprompted review
Rated 1 out of 5 stars

Moon Walk Baby

Moon Walk Baby
Is a scam. If I could give 0 stars, it is well deserved. Do not waste your money nor time with this company. In Nov. 2024, I ordered a Winnie The Pooh blanket and received basically a hand towel sized item. I have repeatedly emailed them to request a refund; received a response they are looking into the matter; now in April 2025 there is no response from them.

8 November 2024
Unprompted review
Rated 1 out of 5 stars

Shocking company

Shocking company, ordered harry potter monopoly and received something you could make at home, I ordered in December as a Christmas present for my daughter and I just keep getting the same email saying we will update you when we have an update. DO NOT ORDER FROM THIS COMPANY!

23 December 2024
Unprompted review
Rated 1 out of 5 stars

I paid 20 euros for express shipping…

I paid 20 euros for express shipping this is now day 6, and I still didn’t even receive my tracking number. I mailed them multiple times, they don’t care about my situation. I’ll leave from my delivery address today, I won’t be able to receive my package at all. They didn’t accept to make a refund. I paid 97 euros and I want my refund!!!!!

7 April 2025
Unprompted review

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