I didn't get an envelope for the wedding card I ordered. Got in touch with customer service via Instagram. Apparently the last card I ordered I selected 'deliver directly to them' where no spare envel... See more
Company replied
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Review summary
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Very quick and easy to set up the card you want to personalised and was delivered the next day. However the card was bent in delivery so it would have been nice if the cars was either better quality o... See more
Used the group card function. Very easy to use and extremely convenient if you have multiple people that want to sign a card but are doted around the country. Great quality card. Would have had 5... See more
Had a present delivered for my birthday, but it was in terrible shape (environment, poor QC, and packing, and an EYELASH in my sweets, none of which are Moonpig's fault) but Robert handled it easily a... See more
Company replied
Company details
Written by the company
Make someone’s day with Moonpig. Send personalised cards, gifts, and flowers that wow your nearest and dearest
Contact info
10 Back Hill, EC1R 5EN, London, United Kingdom
- trustpilot@moonpig.com
- moonpig.com
4.2
Great
569K reviews
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I’m really unhappy
I’m really unhappy as I didn’t receive my card on time. Royal Mail didn’t deliver it, although I was informed there was an attempted delivery. I was at home all day waiting, so I could receive it, but I still got an email saying otherwise.
Unfortunately, it was my husband’s first Father’s Day, and this situation has really ruined what should have been a special day.
20 June 2026
Another success…
I have had very good experiences with Moonpig and ordered a card and gift for fathers day and it arrived one day earlier than scheduled. My father really liked it.
11 June 2026
Paid a ridiculous amount for postage…
Paid a ridiculous amount for postage and never arrived on the day that it was meant to
20 June 2026
Realised I had to send a card last…
Realised I had to send a card last minute. Made it online at 6pm and it was delivered the next day.
19 June 2026
Plenty of cards to choose from
Plenty of cards to choose from, added a few extra stickers and you were able to make up a funny voice
20 June 2026
The card isn’t cut or folded properly…
The card isn’t cut or folded properly so there is an overlap.
19 June 2026
Surprise
I thought I had put a message on the gift. So that Dad would know it was from his daughter in NZ. But no message included.
Dad was super happy with the gift. Loved the whiskey label.
Thank you. Will def use again.
19 June 2026
I ordered late for Father's Day but the…
I ordered late for Father's Day but the card arrived on time.
19 June 2026
Did not arrived on time for father's day
Normally good but ordered for father's day because it said it would turnup on time... Nothing turned up on time to feel a massive disappointment/let down, I just feel it is false advertising to get people to still order...
19 June 2026
I paid for next day delivery and my…
I paid for next day delivery and my parcel has still not been delivered. Very disappointed
20 June 2026
Fast and flexible and on time
Fast and flexible and on time, always come back to Moonpig!
18 June 2026
Ordered a Father’s Day card paid extra…
Ordered a Father’s Day card paid extra to be delivered on time and never arrived!!
20 June 2026
Paid for next day delivery but didn’t…
Paid for next day delivery but didn’t arrive in time.
Disappointing
20 June 2026
Fathers day card and hasn't been…
Fathers day card and hasn't been delivered so now arriving after the event .says more about royal mail than moonpig but only ordered as it said it would arrive on time .royal mail are up there with evri for poor service im sure the card will be lovely if and when it arrives
20 June 2026
I paid extra postage to get Father’s…
I paid extra postage to get Father’s Day card delivered today & it didn’t arrive on time.
20 June 2026
Amazing quality
Amazing quality, speedy delivery, really really pleased with product and service
20 June 2026
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