Montessori Toddlers Reviews 

145
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 148 reviews, most reviewers were unhappy with their experience overall. Customers frequently expressed deep frustration regarding severely delayed deliveries, missed Christmas presents, and unexpected shipping directly from overseas locations without any prior warning. Many buyers also reported receiving items of shockingly poor quality that completely failed to match the appealing pictures shown on the website. Some reviewers were happy with their purchases, noting that the items actually arrived quite quickly, were well packaged, and felt remarkably sturdy. Others mentioned that the charming wooden toys brought immense joy to their grandchildren and perfectly matched all of their online expectations.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality, ranging from great satisfaction to... See more

Quality

Reviewers mention negative feedback about quality, noting that items arrive damaged, feel flimsy, and are... See more

Delivery service

Customers had ambiguous experiences with delivery service. On one hand, many reviewers praised the fast... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between customers. While some... See more

Website

People report negative experiences with the website, describing the platform as confusing. Reviewers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I bought a few wooden toys for my niece and wow, the quality is actually really nice. They feel solid and not cheap at all. She was sooo excited when she opened them

Rated 2 out of 5 stars

UPDATE: They have now acknowledged the inadequacy of their response about the broken frame and sent me a new one. I'd still never order from them again. ORIGINAL: The art frame we ordered broke wi... See more


Company details

  1. Children's Toys Store

Written by the company

At Montessori Toddlers, we believe childhood deserves to be honoured. We make thoughtful toys, frames and learning tools that help families cherish those fleeting years. Every piece is CE-certified, safe for little hands, and designed to support your child's creativity, growth and imagination, so it can be loved for years to come.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

145 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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1.4

All reviews

(145)

117 reviews in the last 12 months

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Rated 1 out of 5 stars

Ships from China, takes forever

Should have checked reviews before purchasing.
Ordered 2.5 weeks ago an item for a Christmas gift, I didn’t realise products are shipped from China and of course hasn’t arrived in time. Still haven’t received and now I have quality concerns based off other reviews here.

8 December 2025
Unprompted review
Rated 1 out of 5 stars

not european ships straight from china…

not european ships straight from china completely unrealistic shipping times - present not arriving before christmas and now worried about quality- decided to pay the extra and not get a low quality chinese fake but it looks like that’s what i’m getting

24 December 2025
Unprompted review
Rated 1 out of 5 stars

Website is misleading – scam company.

Website is misleading, stating delivery times the company clearly cannot keep, and insinuating delivery within the EU, from Sweden. These are lies. Drop-shipped from China with huge delays. Avoid at all costs.

23 December 2025
Unprompted review
Rated 1 out of 5 stars

I wouldn't even give them 1* if I was…

I wouldn't even give them 1* if I was able. Ordered 2 items 9th November, hadn't received them by beginning of December. I chased where they were, they said they would chase their courier. They sent order again now 22nd December still not received. Im seeking reimbursement from paypal.

22 December 2025
Unprompted review
Rated 1 out of 5 stars

I just wish I’d read this reviews

I just wish I’d read this reviews. Ordered a Christmas gift beginning of December - 5 day shipping. Huh! 20 days later it is still showing as being at the depot in China. I was fooled by the nice local looking website. I can see the same item at the same price on Amazon with next day delivery. I bet it is a hassle to return and I’ll be charged shipping too. Pleased I ordered on my credit card.

22 December 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

First my order was dispatched, then somehow a week later 1 of the items was out of stock, then the whole order was refunded the week before christmas. After reading these reviews it seems I may have dodged a bullet.

22 December 2025
Unprompted review
Rated 1 out of 5 stars

Not great

As others have said, the items take a long time to arrive, are very expensive and are made in China. It looks like drop shipping site. Spend your money elsewhere.

21 December 2025
Unprompted review
Rated 1 out of 5 stars

Complete crap

Complete crap, charlatans feeding off the Montessori brand. Whilst one star is generous for service they provide, I cannot comment on the quality / durability of their products and materials, since they never arrived. I ordered several items 11/12/25 for a clutch of grandchildren in good time for Christmas delivery, and received an email the same day confirming the order. Two days later, 13/12, I was told the order was on its way and supplied with a tracking number. However, one week later, bemused and worried by its non-arrival, I looked at their website seeking an explanation in my account/ order details, only to discover they had unilaterally cancelled my order 18/12. Checking my emails, I found an explanation of sorts. 'Reaching out', their 'logistics partner' had evidently been 'overwhelmed by unexpectedly heavy demand (Christmas ffs! -edit) and was unfortunately unable to fulfil my order' which therefore 'had not moved forward as expected'. I can confirm I have not been offered any incentive to proffer this report! Fortunately not too late (20/12) to order some other Montessori gear in time for Christmas from Amazon, so still some hope for a semi-literate 3-year old grand daughter...

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Don't use this company

I wish I had of read these reviews. I have not received the hand held microscope. I have chased the order and the excuse is Christmas delays. Like another reviewer said the website is very slick. I certainly would not recommend using them

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Do not order from Montessori Toddlers

Do not order from Montessori Toddlers. The products received were poor quality and returns are difficult. The products received look cheap when compared to those on the website. I should have carried out more checks before ordering.

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Would give 0 if I could

Would give 0 if I could. My own fault for not checking first. the product has not arrived. I have been given a Royal Mail tracking number, when i track the parcel they say that they have not received it. No contact from the supplier.

DO NOT DEAL WITH THESE PEOPLE

I have put this one down to experience

19 December 2025
Unprompted review
Rated 1 out of 5 stars

**DO NO USE**

Terrible service, customer service outright lied.

I questioned where my order was after 8 days with no tracking. Customer service then told me it had been shipped and would arrive in a few days.

A day later an automated email confirming order was cancelled due to insufficient stock.

So customer service lied.

If they hadn't of quickly refunded me id have raised a chatgeback.

Wish id checked the reviews before hand.

Christmas present for my wife ruined.

18 December 2025
Unprompted review
Rated 1 out of 5 stars

Based in China not EU

Ordered two items. Got shipping notification and turns out they are based or at least ship from China (despite claiming to be in the EU). Then they said actually they never shipped and don't have stock so refunded my order. Really poor

18 December 2025
Unprompted review
Rated 5 out of 5 stars

toddlers personalised wooden puzzle…

i ordered a wooden name toy for my granddaughter
its truly lovely well crafted and will be something for her to keep as she grows older
it arrived well wrapped and with tracking through royal mail in good time
im very happy with my purchase and a little surprised at the poor reviews as that is not my experience

15 December 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Long delivery time and goods failed to arrive - no response. Avoid

15 December 2025
Unprompted review
Rated 1 out of 5 stars

The website misleads you

The website misleads you, the products are from China and this is evident from the quality of the product and the time taken to arrive. Do not use.

3 December 2025
Unprompted review
Rated 1 out of 5 stars

Misleading company

Does not ship items in time stated on website. Does not respond to emails very quickly. Cannot manage it's stock - does not know how to run a business

17 November 2025
Unprompted review

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