MONOPOLY Casino Reviews 

687
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, most reviewers were let down by their experience overall. Many people expressed dissatisfaction with the customer service, citing unhelpful responses and difficulties in reaching a real person. Customers frequently reported issues with the website and product, including problems with withdrawals, account closures after winning, and a perceived low return to player (RTP) rate. They also felt that the pricing structure was unfair, with many experiencing significant losses and a lack of bonus games or substantial wins. Conversely, a small portion of people felt satisfied with the payment process, noting quick withdrawals and no issues when receiving their winnings. Some reviewers also mentioned receiving free spins and bonus money, which led to significant winnings that were paid out promptly.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment, with some customers reporting quick and easy deposit... See more

Website

Customers had negative experiences with the website, with many describing it as unsatisfactory and advising... See more

Product

Customers consistently note ambiguous experiences with the product, with many expressing dissatisfaction with... See more

Customer service

Reviewers highlight significant dissatisfaction with customer service, frequently citing unhelpful and rude... See more

Price

Clients share negative opinions on price, with many reviewers feeling that the platform offers poor value and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Dont play this casino at night and especially on weekends. It wont tease as much, it wont win as much, and you will spin potentially thousands of spins for fk all.

Rated 1 out of 5 stars

Absolute shocking disgusting corrupt thiefs Explain how you take over £150 in wagering with 0.bonus????? The exact same games that you continues take on! You are disgusting. Biggest thieving cons... See more

Rated 1 out of 5 stars

Unscrupulous online provider, they only want you to use the sire for entertainment, god forbid you be in profit as they will come up with a ridiculous excuse to close your account! All these gambling... See more

Rated 1 out of 5 stars

Deposit after deposit and nothing bonus games doesn't exist im not even going to talk about jackpots its the biggest fixed up crap ever .done 7 deposits not a single little win not even a fiver site... See more


Company details

  1. Money & Insurance

Information provided by various external sources

The home of MONOPOLY Casino & Slot games. Play the best themed and classic titles – available on desktop and mobile. No download. 100% secure (T&Cs Apply)


Contact info

1.5

Bad

TrustScore 1.5 out of 5

687 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(687)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Withdraw option is disabled.

I deposited $100. won few games , balance became $150. went to withdraw. Withdraw tab was blank. spoke with customer care 10 times already. they say we will get back to you. noone gets back. noone has helped so far to get my $ back.

6 July 2025
Unprompted review
Rated 1 out of 5 stars

Yup another scam corrupt money drain…

Yup another scam corrupt money drain fake sister site casino that once again goes unregulated like all the rest

Corruption as always wins

Just wanted to add again that they are the most disgustingly scamming robbing company in the casino business along with all there sister sites

These people need shut down and buried

8 July 2025
Unprompted review
Rated 1 out of 5 stars

Scam site

This site does not do what it is ment to do and let u have some fun, u deposit and it just takes your money.. avoid at all costs..when u finally get in a bonus game u get the minimum pay out it can give u, even the jackpot blast is a scam to, you don't never win only their bots..

5 July 2025
Unprompted review
Rated 1 out of 5 stars

Horrid customer service

Horrid customer service. I put a budget on my account of £30 a week due to lack of impulse control because of BPD and ADHD. They let me go WAY over this and when I contacted them, they gave me a lame excuse. I told them I am vulnerable because of neurodivergency and they didn't give a damn. All they care about is making money, even when you try to put a limit on your account. Since I confronted them, they have closed down my account and all other bingo sites associated with them have closed my accounts too. This is disgusting.

21 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing big win within 2 days!

Don't always make an assumption based on bad reviews! I have signed up to most of the slot sites owned by Bally casino, Monopoly casino being the latest one.
Joined using a welcome offer, deposited £10 and didn't win much off the £10 or 50 free spins....
HOWEVER, I was awarded a Box Bonanza the next day as part of the sign up and initial staking bonus offer and it gave me £6.22 which then was quickly turned into £459 from one 50p bonus round on one of the King Kong games!!!
I enjoy this site and regularly use it :)

5 April 2025
Unprompted review
Rated 1 out of 5 stars

Awful Automated Customer Service

Seems like it's the same company as Ballybet in Ontario at least, really awful AI/Automated customer service, it will not let you speak to a real person. Incredibly frustrating to deal with, I wouldn't put your money somewhere where you cannot even talk to a person if there is an issue with your account.

18 June 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service,and I'm not…

Terrible customer service,and I'm not even going into how much they rob decent folk wanting a little fun.
40 bonus features 36 paid zero.the 4 paid max 40x.
£1 spins
I counted on my game history.over 16 months 21000 spins,20014 no win spins.
I complained and asked to see information on independent auditing,was told the wont show any customer.there is your proof rite there folks.
Also all games are hosted by the game provider not the casino.
Online casino pays gaming commission for having it.
Gaming providers get paid from online casino.and sites like this,WE pay all off them.🤦‍♂️

26 May 2025
Unprompted review
Rated 1 out of 5 stars

WARNING!!!!!!

WARNING!!!!!!! Do not play this site !!!!

They take your money and keep it if u don’t win soon as u win a substantial amount they make an excuse not to pay !!

Apparently because I closed an account within virgin games and they are to do with them they won’t pay me my £5000 pound I won from £300 yet its only in the small print probably that I’m sure we don’t all read if it’s even there this site is the worst look at the reviews all bad experiences honestly ur better off going outside and setting fire to your money then putting money on with these guys do not play unless u just wanna throw your money away

12 May 2025
Unprompted review
Rated 1 out of 5 stars

in the last 2 days I have put close to…

in the last 2 days I have put close to £500 on my monopoly casino account and have only done £1 per spin on Big Bass Bonanza.

It took my money never giving me a win, the entire amount I have put in is £495, out of that I got a scatter 3 times, each one paid out under £40 . thats the main point in big bass is to get the scatters to win the bonus games, I would LOVE to know how this is in any way fair, its not, I expect to loose obviously but at the same time i also expect to win, or have a chance at winning, i counted at one point i had 73 dead spins in a row, no wins, not even 20p. worse part about it is they say its all luck etc etc, its a scam, plain and simple,
they take advantage of people like me, im a gambler, i have a problem with it, i have tried blocking myself but they inundate u with emails and adverts are everywhere i go online due to their cookie settings, i cant escape these gaming sites. One thing I can and will do Is GamStop. complete blanket block myself from gambling coz these sites are all the same, horrid scamming nasty nasty people. the owners of these sites are vile. its all 1 big con to take ur money. well im done with this, Kiss my peach monopoly casino, to date my net deposits are over £7,000 . They will never get another penny from me after what has happened the last 2 days, no luck, just a horrid scam company. AVOID THEM ALL PEOPLE, AVOID THEM ALL, KEEP UR MONEY AND BUY YOURSELF SOMETHING NICE INSTEAD OF THESE SITES.

7 May 2025
Unprompted review
Rated 1 out of 5 stars

Why didn't I look at the reviews on…

Why didn't I look at the reviews on here. This is a untrustworthy site. Thousands. And still yet to see a feature anywhere

I wish I read the reviews before playing. As it is a scam site. This. One. Bigtime.

Do not play here. Attall

3 May 2025
Unprompted review
Rated 1 out of 5 stars

Awful site to use

Awful site to use. I deposited around £500 and was rewarded with 20p.

I was given a bonus on dynamite fishing and earned 00.00p.

Multiple times I have had lagging and technical problems and they just take take take. The worst site I have ever used!!!! Do not use them!

1 May 2025
Unprompted review

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