MONEYME Reviews 

1,111
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 405 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the speed and efficiency of the application and approval process, often receiving funds within hours or the same day. Many people praise the exceptional customer service, noting staff helpfulness, clear communication, and a professional, caring approach. The entire process is described as easy, smooth, and straightforward, making it simple for customers to manage their financial needs. However, some customers also noted specific payment-related issues, including funds being deposited into incorrect accounts, unexpected surcharges for early payments, or very short intervals between receiving funds and the first repayment.

What people talk about most

User experience

People report positive experiences with user experience, consistently describing the process as fast, easy,... See more

Service

Reviewers highlight positive aspects of service, with many praising the fast, efficient, and professional... See more

Payment

Reviewers mention positive feedback about payment, highlighting the speed and efficiency of funds transfer.... See more

Customer service

Users describe positive interactions with customer service, highlighting the fantastic care and exceptional... See more

Response time

Customers consistently note positive experiences with response times, highlighting quick approvals and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a previous plan and requested for refinancing that loan. It was approved in less than 24 hours and money transferred same day. Receptionist whom I spoke with was extremely helpful. Service with Mo... See more

Rated 5 out of 5 stars

No fuss, no nonsense, as long as you tick the boxes, MONEYME gets it done for you. I was shocked and amazed when I was approved for a personal loan in a matter of minutes. Highly recommend MONEYME f... See more

Rated 5 out of 5 stars

The process was so easy. The staff so helpful and friendly. It took less than 24 hours from start to getting the funds into my bank account. I highly recommend Moneyme to anyone needing to re fina... See more

Rated 5 out of 5 stars

Money Me helped me a few years ago at a time when my mother suddenly passed and I required a sizeable amount to organise a funeral and take care of her affairs. The level of customer service and c... See more


Company details

  1. Financial Institution
  2. Loan Agency
  3. Non-Bank Financial Service

Written by the company

At MONEYME, we’re all about saving you time and money. A better experience starts here—with bank-beating rates, same-day approvals, and standout customer service. As a proud B Corp, we’re building a business that’s better for our customers, our community, and the planet. Through our FREE CREDIT SCORE CHECK, you can check your credit score for free, track it over time, and get helpful tips on how to boost it. We also offer low-rate, award-winning PERSONAL LOANS up to $70,000 where you can get a quote in 90 seconds without impacting your credit score. If you're looking for DEBT CONSOLIDATION, you can roll your credit cards, loans, and other debt into one easy-to-manage loan to help reduce your interest rate and lower monthly repayments. MONEYME Freestyle, our digital credit card, gives you up to 55 days interest-free and zero fee options, ready to tap n’ pay the moment you’re approved. Additionally, our AUTOPAY CAR LOAN is available via dealerships and brokers, allowing you to manage your loan directly in the app once approved. Copyright 2025 | MONEYME Financial Group Pty Ltd | ABN 40 163 691 236 | Australian Credit Licence Number 442218 | Credit criteria, fees, charges, terms and conditions apply.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,111)

405 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Moneyme

Moneyme, what can I say. I can honestly say the whole process was simple and quick. Best customer service experience I have received in a long time and they kept my updated regularly. I will be recommending moneyme to everyone iknow

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with! Swift response with minimal effort from myself. Their customer service is exceptional with any questions being answered immediately. No fuss, no bother just great service! Would highly recommend.

3 July 2026
Unprompted review
Rated 2 out of 5 stars

I thought it was a click to see if…

I thought it was a click to see if eligible but then went through no email to accept the offer and 500 dollar set up as a previous customer unfair

24 June 2026
Unprompted review
MONEYME logo

Reply from MONEYME

Hi Kathy,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience wasn't what you expected.

If you haven't already been in touch with us, we'd like the opportunity to look into this further. Please send us your full name and preferred contact details via feedback@moneyme.com.au so we can investigate your application and have the right team get in touch with you.

We appreciate you bringing this to our attention and look forward to assisting you.

Kind regards,
Team MONEYME

Rated 5 out of 5 stars

It was the response time

It was the response time. The team was quick in replying and helping me with my questions. Really helped me alot. The app also is super easy to use. The information they needed from me was given in simple instructions. I loved it. And receiving the money was also super quick which is such a blessing because sometimes we need it. And i did need it. So thank you

22 June 2026
Unprompted review
Rated 5 out of 5 stars

My broker found Moneyme …

My broker found Moneyme and sent the link to apply. The process was quick and easy and my approval was quick. Theoney was in my account by the next morning after approval..
So far everything has gone smoothly with the automatic direct debit and the reminders are helpful so you can make sure money is in the correct account.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Hello

Hello, you have a wonderful team! My loan was approved very quickly and the money was deposited into my account immediately. I am very happy about this. I am pleased to work with you. Thank you.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

I am very happy

Customer service is great. Communication is great. Application is easy and the staff who served me is very helpful.
I am very happy

11 June 2026
Unprompted review

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